Accommodation and staff first class Breakfast highly recommended and the poached eggs the best I’ve eaten

Great stay and the family had a brilliant time

Excellent classy place. For sure the best hotel in Basingstoke area. Extraordinary breakfast.

Such friendly Staff, food was amazing I have nothing to complain about will stay again

What an absolutely lovely hotel. Set in beautiful grounds the room was spacious, well furnished and very comfortable. The facilities in the bathroom were top notch for my disabled wife. Breakfast was a buffet style and excellent quality.

One of my favorite hotels in England. The staff are always charming and efficient. Exquisite breakfast and grounds. The rooms are always impeccably clean and well appointed.

Excellent and friendly staff, relaxing atmosphere.

This is a beautiful hotel in beautiful grounds. The furnishings and decoration of the lounge, bar and restaurant are really nice. The rooms are large and comfortable and very well designed.

Comfortable classic country hotel. The suites are much nicer than the standard rooms. Our room needed maintenance as the ancient windows had issues and were not fully closed. Otherwise, the room was in excellent shape. The bar and restaurant are fun and comfortable. The staff is very pleasant and helpful.

Excellent service and lovely clean room.very good meals. highly recommend.

Was perfect for me as I had morning meeting near by. Staff were very polite and curteous.

Lovely comfortable hotel, with attentive staff, lovely food. Really high quality. One of my favourite hotels.

This is a secluded place outside Basinkstoke as part of the "Hand Picked" hotel network. During the Christmas time they welcome guests by offering little perks which shows a high level of care for the guests. The breakfast is solid and done fresh. I imagine that during non pandemic times this hotel is busy and the atmosphere is different. Nevertheless we spent there 5 nights and found them as the most decent option in the area. Other highlights: good beds, superior linen and towels.

Very pleasant stay. Staff welcoming. Very nice breakfast. Bed very comfortable. Will definitely be staying here again.

Very nice staff and a beautiful hotel

My family and I had a very disappointing stay at Audleys Wood Hotel in Basingstoke. I had booked three executive rooms and paid for them upfront through Hotels.con. On arrival, the (patronising and rude) receptionist was clearly confused about our booking and insisted that she charge my credit card again for the rooms before she would provide us with room keys. This, she explained, was the only way the hotel could recover monies from Expedia! I explained that I had already paid through Hotels.com but to no avail. My card was charged with three different amounts totalling in excess of £500. Once we arrived in the rooms, they were very dusty and my daughter’s room did not have the cot previously requested. On requesting this from reception we were informed that the janitors had now left for the day. It eventually turned up and was left unmade up in the corridor. On departure, I was assured that the payments made the previous night would not be charged but were simply holding charges. Plus I was to be refunded part of the cost of the rooms as “Hotels.com had overcharged me” (this was not true) and my dinner bill. This turned out to false as the charges were realised on my credit card and despite the refunds, it meant that I had paid an additional £137. This was refunded after three tense phone calls. To add further insult, we had a beetle scurry across the floor of our room during the stay. Also worth noting - the restaurant staff were great. But overall, a dreadful experience.

Beautiful garden and building. Furnishings very dark, heavy and old fashioned. Terrible carpet in public areas.

Quite room, clean, good TV, beautiful bed and a nice big bath in the bathroom. Service very good and food brilliant

Decent size suite , great location and grounds. Very helpful staff. Breakfast good quality ingredients

Very nice hotel, staff friendly, food lovely, felt very covid safe!

Front of house very pleasant but restaurant staff could be better such as bringing the hot cooked breakfast before we had finished our bowls of fresh fruit

A nice quiet hotel in the countryside with an excellent resturant

We loved the hotel and had a great stay. Our only issue was that we had prepaid for breakfast however Saturday breakfast does not start until 8:00am. Since we had a flight back to the US, we had to leave at 7:00.

A beautiful hotel set in picturesque grounds. Staff were friendly and attentive.

The Hotel was very nice, I am very pleased with the staff because they were all really nice and they made us feel welcomed. The surroundings are beautiful and the hotel room was nice, we were really pleased with the breakfast. The only thing I was not pleased about was the fact that from our room you could hear the people talking on the hall

Audleys Wood is an amazing place to stay. The property is beautiful and the staff there are lovely. My husband and I enjoyed our stay there.

very British!

Great front of house. Waiting staff variable. Rooms lovely and quiet and great surroundings. room could have been cleaner.Breakfast superb. Dinner a bit hit and miss.

The surroundings, but no where to sit in the sun outside & no swimming pool

True gracious living in a property which has not been ruined in its conversion to a hotel. Note: Many rooms are in the modern new wing... not all are in the old part of the house... but the public rooms are. And the hotel is set apart in beautiful grounds: A very nice respite from "the outside world.

We met here, on a recommendation, for a 50-year reunion. The staff involved in helping to organise the event could not have been more helpful, and the same was true on the day. We enjoyed to food and dinner and breakfast, and the rooms were quiet and comfortable. At times the bar service was slow (possible the staff were taking drinks to rooms where events were being held), but overall service at reception and in the dining room was excellent

Bathroom in our executive room was dirty.Soap residue around taps and shower screen. Shower screen was water marked.Pictures taken of both these. As it was 20+ °C outside we turned on the A/C which seemed to be asthmatic and didnt cool despite following the instructions on the wall. Breakfast was awful, bacon could have been revived by a good vet tomatoes hard o/j warmer than the coffee. We stayed at a Premier inn the night before (only 4 miles away) for less than half the price of Audley wood. Wish we'd stayed there both nights.Would not stay at Audley Wood again.