A 100 dollar deposit is ridiculous. The room was clean, but the water didn’t get hot.

Good stay

There was no water in the hotel. So you couldn’t flush a toilet or take a shower.

Clean

The staff was always on site to answer questions. Everything was excellent.

Dana was very helpful

Best hotel I’ve stayed at in a very long time.

Breakfast was not served.

Everything was good. Except the window in my room. I couldn’t see out. It neeeded to be pressure washed from the outside. I looked when I was outside it was the only one that was nasty (extremely) .

I liked everything about this hotel

All the staff members were wonderful while we were there polite

There’s a $100 deposit which they put on hold for at least 2 weeks and that’s ridiculous I thought afew days after I checked out would be reasonable but two weeks(business days only) is not acceptable for me. I need my money and I need it now. I still haven’t received it and I checked out on the 27th of July

Great property. Will definitely stay again when I'm in the area

This is my second time staying at this property & both times it has been a pleasant experience from the check in - to the check out. The staff both times was very pleasant and I really enjoyed my stay

Staff was great!

Will not stay or refer anyone to stay here

The owner of the hotel reserves a parking space for himself with a sign for the “Director” right by the entrance. This space could be for handicapped, veterans, or elderly or temporarily handicapped. The owner is selfish to say the least. Oh and the breakfast is horrible. The worst. Front desk people are great. They should be at a better hotel.

Great Service Would Definitely Stay Again!

The property was quite and the rooms was ok the only issue was the front desk agent Lilly didn’t want to accommodate for changes rooms cause of the door issues they attempted 4 times.

The owner of the hotel reserves a parking space for himself with a sign for the “Director”. This space could be for handicapped, veterans, or elderly or temporarily handicapped. The owner is a doctor. A selfish one at that. Oh and the breakfast is horrible. The worst. Front desk people are great. They should be at a better hotel.

Clean property! Will come back for another stay soon.

Great stay and friendly staff

Excellent overnight stay.

Great stay

Room was well-maintained and clean. There were several cockroaches found in the bathroom; however, that is not terribly uncommon in the South. The room contained a large, king-sized bed with adequate pillows and clean sheets. There was a min-fridge, microwave, iron, hair dryer, desk area and reading chair. The lighting was bright and the room smelled fresh. The bathroom shower was well lit, appropriately stocked with plenty of towels and the shower's water pressure and temperature were great. The complimentary breakfast and on-site laundry were great additional amenities. The workout room could use some updated exercise equipment. Hotel staff/personnel were friendly and cordial!

Staff.

It was great the pool was clean

Staff was great. Limited food at breakfast bar compared to other hotels. Not within walking distance to other places to eat. But for an over night quick stay it’s a nice spot. Located close to highway

Our family chose Baymont by Wyndham when we traveled to Augusta, GA for my father's funeral service. One of the reasons was the price and our quick turnaround. One of the must haves was a pool for my Grandkids. Upon check in, we were told that the pool was closed for the day with no other explanation. We were told that the pool would be available the following day. This never happened, so, we were left trying to entertain a 5- and 4-year-old at the hotel. Next there was the breakfast, but what can you really expect for that price. Lastly, there was the check-in. We were asked if we wanted to keep the payment on the same card that the reservations were made on. We said no. We were asked to provide a different card and an ID, which I did. The young lady the way checking us in received my card and licensee. She then appeared to scan my card behind the desk. at the conclusion of the transaction, we were given the room keys, but no card. We had to ask for the card back and was told that she returned it, which she didn't. After looking around for it, she found and returned it. A short time later i received an alert from my bank that the charges when through on the original card to include a security deposit of $100.00. As for the secondary card that I provided, I returned to the front desk later and spoke with a Danna. She told me that she was not able to the locate the second card on file or any transaction. So, monitoring my account very closely for any additional or fraud.

They will put a $100 hold deposit on your card for damages if any are found after you stay. The money is place back on your account until after 3-7 business days. They have a sign at the front desk. Hotels.com doesn’t tell you that before you book.

The whole team understands good customer service!

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