On one of the hottest weekends, they stated that due to the weather the AC would not work that great. Temperatures reached over 110 degrees. Yet the room was so hot even at night. I stayed there for 2 nights and i practically slept sitting on the floor because the AC could only face the floor. I also had an issue that there was no cold water running when it was extremely hot outside. I asked the front desk and they couldnt figure it out. After a while i was able to find the issue myself and it turned out they had the cold water valves shut off. I found old food and crumbs under the ac unit which is probably the reason why there was a cockroach (not pictured because it ran away) on the wall as well. The ice machine was not working either as well as the fridge not keeping my drinks cold enough. My suggestion is that these things need to be fixed properly before letting guests stay in the future. Never in my life have i stayed anywhere where an AC unit did not work especially when there is a heat wave and i was not able to relax or sleep comfortable. Thanks.

A/C wasn't working, room was around 80°. No USB outlets. The wall outlet behind the bed was hanging out, no headbord, very small 32" TV

Basic amenities, nothing fancy. Comfortable room, nice swimming pool. Location is awesome, within walking distance of good restaurants, Portos on Magnolia, The New Deal, All About Poke, Bagel Boss, Lucifers Pizza, and little places to get coffee that aren't Starbucks Shopping at unique local stores, Dark Delicacies, The Green Man, Mindful Nest, Mystic Museum, a great Goodwill and many more Will definitely stay here again when visiting Burbank

Wouldn't even let me use bathrooms when checking in and place had bugs and mold.

Staff was good area was excellent prices were great will be back greate place no complaints ac pool food near by very satisfied

My stay was horrible, the bathroom was disgusting, the room was dirty as well. Bed sheets were dirty we found an old Tequila bottle hiding behind the bed. We couldn’t be comfortable walking around the dirty carpet, couldn’t take a shower comfortably. It was an overall awful experience for the price that we paid. The only good thing was the front desk people were very friendly and they had a cappuccino machine other than that I will not be staying there again.

The staff was very friendly and room was clean. I liked that this hotel had all amenities like a fridge, microwave AND coffe machine in the room. Most hotel have only 1-2 of those.

Hotel was great. Ana was great. I would definitely stay again when visiting the area.

Need more attention inside the apartment

The room was very smelly and the bathroom was very dirty

Needs major updates.

The room was severely cramped and small. The air conditioner was broken and faced the bed. There was no breakfast as stated.

The property was extremely dirty, unkept and the desk clerk who greeted me was rude, insulting and very negative. Honestly, I have never encountered such terrible and condescending demeanor. The room was dirty, sticky, with disgusting long hair all over the floor. And shower door was broken.

Unclean facilities

It was clean and like always very comfortable stay. Easy access to everything.

The bed was super comfortable but the room was crowded and stuffy. The air conditioning dripped water on the carpet the whole time and never really cooled the room. Water pressure in the shower was really bad. Thecstaff was really nice though.

Very comfortable bed, clean room Shower fawcett was not great but worked ok.

One of the worst days, put me on the second floor when I told them 4 times I needed a first floor room due to back surgery. Air and refrigerator stopped working. Waited a day and a half for my original room to be cleaned and available. Promised my room would be refunded back to me and only gave me $50.

Average. nothing special. It’s in a decent location got a couple of restaurants and a target walking distance. Decent price compared to other locations in the area.

It was amazing! We will be returning soon.

coffee machine is great!

I'm desperate need of update, room and bathroom are old and outdated.

The hotel itself is older and not up to date. But its to be expected for the price in the area. But the service was excellent and the staff accomatdated all our needs and requests.

This is by far the worst Motel I've ever stayed at in my life. This place is disgusting in an absolute dump. The first room didn't have any water pressure in the shower and it was either boiling hot or freezing cold water and management didn't seem to have a problem with it only once I asked for a discount did I get a new room. Also the AC in these places doesn't work at all and it was really hot they also didn't see a problem with this. The pool area was filthy was rusted vending machines and half put together workmanship. They're holding these places together with cement that they've applied in many places and it looks terrible. There were bugs all over the pool in the pool is absolutely filthy. The loungeria next to the pool had broken seats and lounge chairs that didn't even have cushions on them that fit. The maintenance on this place is horrendous there's trash everywhere and the housekeeping is obviously does not care about their job. The rooms were disgusting the floors were filthy with trash all over them that they didn't even clean up. There was hair all over the room from the previous hotel guest and the countertops in every surface weren't cleaned. We found hairs in the bed which lets me know that they didn't change the sheets and the bathroom has mold in the shower. I wore white socks walking around the room and within 2 hours the bottom of my socks were black because the floor was so gross and filthy. If I could give this place zero Stars I would. Management absolutely does not care if you don't like the experience and is only going to the motions. I tried using their coffee machine for the complimentary breakfast and all I did was spit out some coffee colored water. It was so watered down and ended up just throwing it away. There was no smoke detector in the room either. It's amazing how terrible this place is I'd absolutely let everybody know to not stay here this is the worst Motel I've ever seen in my life.

The room we had smell bad and looks so old , carpet dirty yoo big furniture no space to walk

The area and surrounding neighborhood was beautiful and nice with lots of places within walking distance. Our room was not so nice, one entire wall looked like it had just been built and painted over without prepping the wall to receive paint (also room smelled like fresh paint). Beds were crammed in there so no walking room and the restroom looked poor, there was even an outlet right by the shower head faucet which is a hazard and the shower tub was cracking and patched up.

Good customer service

Everything was fine, except the shower water pressure, and the shower space.

Reception and housekeeping, maintenance guy were very nice and helpful. Needs to change carpet; too old and kinda smelly, also needs to be shampooed Room is way too small. Cannot move around. Shower is way to weak. Nice is near the target/cbs pharmacy and Portos which is our favourite bakery; the reason why i booked. Thanks to the staff who were nice and accommodating.

The manager Ann very hospitable and provide me with all i needed

Pretty good stay. It was a little frustrating that we got told check out was at 12, only to then be told it was at 11 the next day. But other than that, it was a good time. Very quick and easy route to Universal Studios and the airport nearby.

Small ,well located, very affordable !!!