Nice motel

Property is a little messed up. Room was ok and quiet. It’s located in a rough area.

Easy check in!

I had to wait 45 minutes to Get my room. I got there at check in time… not good.

I checked in with my service dog. The guy at the desk demanded paperwork on the dog, which is illegal. He told me if i did not pay a fee he would cancel my reservation and not refund my money. My vehicle has handicap plates. The desk staff are junks and don't know the law. Plus the room was very run down, peeling paint and no water pressure. What a mistake, staying.

Clean and quayet

Oo water pressure and flow Desk clerks non responsive & challenged to help currently waiting for delayed payment and refund receipt!!

Check in was ok staff was a little rude. I had said on my pre-check in that I had a dog but they didn’t initially charge it and then they said oh you have a dog after I had already signed all the paperwork that’ll be a $33 fee per dog, like I was trying to sneak it in which was ridiculous because I had actually put in the special Section of booking that we were bringing our dog. They also took $100 deposit. The room was freezing cold. It looked like it had been remodeled so that was nice. The bathroom was OK. The heater did not work at all and it was freezing cold all night long . There was also a huge gap under the door, which is part of the reason the room was so cold.

Staff is Great

It was a nice place yet under renovation. The room itself was excellent yet the heat did not work and there was a “for California” cold front. The room 50 F at night Electric plugs are poorly laid out yet this is likely due to renovations. In a month this will be a great place so I consider this a temporary issue. That said parking and cleanliness was perfect .

The check out time

The room said "multiple beds" so we were expecting King bed, twin and sofa bed. There was no sofa bed. Our family of 5 could not fit, also, it smelled terrible as if we entered an Indian food restaurant. The room we were checked into was right behind the office, we checked in and checked right out. Need better cleaning. There was pubic hair in the bathroom and should have been rated less than 2 stars.

This hotel is not worth the money spent. Look somewhere else…you will be happy to NOT stay here.

Close to Changing station. Had to kill couple of baby roaches.

Check-in staff was very friendly. Regrettably, this didn’t make up for a room with cigarette burns all over the bedspread, a hard mattress, hard pillows, no bedside lamps, dirty towels and an overall sense of uncleanliness. We won’t be staying again.

We reserved a room with two beds and when we checked in they only had a room with 1 king bed

No surprises. Clean and no problems

Nice upgrades! Thank you for accommodating us at the last minute for a quick overnight stay.

When we arrived, the room was upstairs & I have a broken back & there was No elevator! We had 2 big suitcases! I wanted a refund & the property mgr. refused to release the waiver, your re-location dept. was unhelpful & refused to refund my money! so i go to the room & the lock wouldn't lock! the on-site came after several rings to the office & he had to get a screw driver to budge the problem & had No concern about my feelings, he stated it happens alot!, 7 NEXT TO MY ROOM THE PEOPLE WERE RELEASED FROM THE COUNTY JAIL AND COOKING OUTSIDE THE ROOM, IT WAS A HORRIBLE EXPEIRENCE & I GOT IN MY CAR AND DROVE HOME AN HOUR AWAY AND THE ROOM WAS PAID FOR, VERY UPHAPPY WITH HOTELS.COM, THAT YOU ARE QUIBBLING OVER $130 & the servive was horrible, I am waiting for your supervisor to call me.

Cost. Had to pay $77 extra to switch from a king bed to 2 double. There is absolutely no space to hang your clothes. The space was recently remodeled so was very clean and had a nice large bathroom even though the tub stopper didn’t work. Room was on the side of a very street so traffic noise all night.

The Hotel is under construction and was filthy there were stains on the sheets and the toilet did not even flush. it was horrible I will never stay there again.

In the midst of remodeling. Any concerns we had were taken seriously and rectified. Very polite staff.

Check-in a little slow. Door difficult to open - sticky; have to shoulder it open.

Clean and quiet

hello this lovely bunch of indian guys they are nice people but at 3pm sunday some homeless women' and men were around in front AND place seems to me like need some outer and inner cleaning??? Moreover the manager want !00$ for the deposit to stay One Night please very BAD experiences HORRIBLE

This place was terrible never had such a bad experience like this one. Last was super rude to me as I checked in . I felt harassed by being watched go in my room. When I wanted to shower the shower was broken and couldn’t even shower. When we where checking out me and my friend where being watched by the owner mom and honestly thought they where going to hurt us or something the whole experience was terrible

The staff was nice, the room smelled like stale smoke, the shower had peeling paint. Overall was decently clean….it appeared they had homeless people staying in rooms? A lot hanging around working on a bike in parking lot….I didn’t feel unsafe and they were pleasant, just not what I expected at a hotel.

The towels were dirty, there was mildew in the shower, the renovations weren’t professionally done. Despite CA being open post COVID-19, guests did not have access to the lobby. I could not find an employee for check out (7 am on Sun). I won’t stay again and wouldn’t recommend this Inn.

Nothing to like.

Request a handicap room didn't get it room was upstairs not to clean shower with mold , toilet to low and all ac

They tried to accuse me of a hole that was on the back of the door.

Everything was in great shape and nice customer services