The hotel is unique - it has a position on a hill overlooking on all sides the sea and the gardens are beautifully kept. There is space to wander around a beautiful beach and though you know you are there with other people a space and tranquility too. The restaurant near the bar is wonderfully overseen and you are treated with real friendliness.

Minos Palace is a gorgeous property with wonderful staff and top notch service. The hotel was able to arrange a taxi for us from and to the airport. Upon arrival, we were upgraded to a larger room with a nicer sea view, received a very warm welcome with a welcome drink and tour of the hotel. The food is excellent, every staff member is very friendly and attentive, and the amenities were fantastic - spa, restaurant, lounge area with live music & DJ, pool, beach, and wellness activities like yoga and sound baths. It's also a short walk to the town. I would absolutely recommend to anyone looking for a relaxing vacation in a beautiful setting, and would easily stay here again. Thank you to the team at Minos Palace!

Hotel has a nice facility but the employees seem not to be treated very good thats why you see the same person almost 24hrs without energy Breakfast ha a variety but nothing really tastes very good nothing suberp therefore we were not impressed also coffee must be much better Waiters in the main restaurant do not understand or note down the orders and they seem here also exhausted unfortunately, thats why you dont feel comfortable to make orders (it was not even high season a we went in May!) Gym is the poorest equipped i have ever seen and we are now talking about a 5 star sea residence very disappointing. Tennis was for free which is a plus General restaurant prices crazy expensive - i would say i ate in Mykonos cheaper than in this hotel also drinks are incredible high. Facility is beautiful and the garden was spectacular Also the beach are with the almost private beds on the seaside was special and unique

Unique and quite resort to spend convenient holidays on high standards.

I and my daughter have been to this hotel 3 times. This time the rooms had been upgraded and it was even better. The view from the Zen room was fabulous and the general vibe is understated, sophisticated and relaxing. Its not a fun party place - although the staff are fun and always friendly. Its a beautiful place - fabulous natural surroundings and I will return next year. The only issue was with guests in family groups blocking sunbeds which mean that even if you get up early all the beds have towells on and nobody shows up until after breakfast finishes at 1030. There are notices out to say dont do this but there is not any real consequence for those that do. still this was not on every day and didnt really spoil our trip.

We travel a lot and this hotel was a stand out. We will be back next year. Everything was first rate.

perfection

This is such an amazing hotel. It’s modern, clean, the breakfast is excellent, the staff are so helpful and friendly. It’s an easy walk into the town if you are able, otherwise it’s a very quick taxi ride. I have stayed at other five star hotels in Greece and this one definitely earned its five stars. We stayed in a sunrise room and it had all the mod cons that you would need. The bed was so comfortable, the shower was excellent. I really liked the fact that it had air conditioning and a fan in the ceiling in the bedroom so you could regulate the temperature to your liking. I would highly recommend this hotel!

Minos Palace is a true gem in Crete. Its adults-only policy ensures a serene atmosphere while its location provides breathtaking Aegean Sea views. The marriage of traditional Greek charm with modern elegance is stunning. With attentive staff and superb service, a stay here is a top-tier, unforgettable experience—a must-visit for tranquillity and luxury.

Goid quality resort with plenty of space and high quality amenities. Beach restaurant has excellent food and service

Extremely beautiful hotel. Wonderful food and the nicest staff. Room interor was not the comfiest. Also the wifi worked only at 1am. I had a good holiday here and felt relaxed. But it’s the little things that give any hotel their fifth star. Fruit fly invasion at breakfast isn’t one of them.

Very nice Hotel with great Staff

The hotel is excellent we stayed in the upper deck infinity rooms which were quiet and comfortable. An issue with the air conditioning was quickly sorted out. The staff are friendly and helpful food is excellent. The beach area and taverna are pleasant with stunning views. I will definitely return to this hotel.

This hotel is not worth the money, nor it’s star rating for many reasons 1. The suite we had was on a lower level -like a basement. As a result the room was muggy, smelly and damp. 2. Pillows were terrible. We had requested soft pillows in advance which we never received. It is impossible to sleep with the pillows in the room. They are hard and thick, 3. There is no turn down service 4. As a result of the lack of turn down service we left used towels outside the room. These were never taken away 5. Lack of basic bathroom my toiletries like shower cap and cotton buds 6. There is an internal vent in the bathroom through which we could here every single word that was spoken in the neighbouring room. I imagine we could be heard too 7. Terrible bed mattress. 8. The Sunbeds are awful -they are old and sagging. 9. Overall the hotel is very run down with aged and dirty communal areas I regret the money I paid for this hotel. It’s worth half the price.

Overall the hotel was very good .Staff friendly and food good. My first disappointment was the gym. The Running machine and exercise bike were old and worn out and they were rusty. They both need replacing immediately as I actually didn't think they were safe to use. I also wasn't happy that you had to pay for bottled water in the rooms. Every 5 star hotel I have stayed in before supply bottle drinking water in the room and replenish every day. They were charging €1.80 for a 500ml bottle of cheap branded of water. Apart from that our overall stay was very good.

Amazing property in front of the sea (take "Ocean view" for an open view on the sea, while "Sea view" is for the view on the port side (partial sea view, then). I enjoyed the shared pool with my room for more privacy and loved the access to a beautiful private beach (it's a pity that some customers always reserved for the whole day their sunbed, though). The breakfast buffet is amazing with an extraordinary choice of local food. Definitely a lovely stay, perfect to relax.

Amazing place!! Amazing food and the best view!!

Overall the stay was good but overpriced. The service was great except for the reception (didn’t seem like they cared very much). The rooms were, at best, 3-star level however charged at 5-star prices. The best part about the property were the pool and the private beach.

Everything was superb, the only thing that could be omprovad is the menu in the restaurants.

An excellent customer service culture, delivered with a smile. Beautiful landscaping and wide range of fresh food.

Minos palace is a very nice resort. The staff was nice and the facilities look good. Overall a great experience for a solo traveler but I wish they had more activities for everyone together so I could connect with some new people. I had a 30 minutes massage and it was really nice and relaxing. They even let me use the jacuzzi Althing wasn’t part of the deal. Due to coronavirus the spa was closed so I couldn’t experience it but the rest of the facilities were open. The only down thing I would say is that the dinner staff were so pushy about selling a drink to me and at my first time there they kinda pushed me to get still water. Obviously I could say no after all but it felt really bad to cancel on them and they know how to sell. This water bottle cost €3.30 (!!) not a reasonable price for water. I was really upset and didn’t purchase anything else in dinners after it. I felt used. If you sell drinks to the guests of the hotel that comes for their included dinner I would expect at least to have a menu with prices and details. Also there should be free tap water in the buffet which I didn’t see. So the next dinner I had to go back to my room to drink. That was annoying. Expect for this issue, everything was great! I might go back in the future.

Would highly recommend

Food excellent. Private beach terrific.

When we arrived, we got an non-renovated room which was not worth the money. After a good chat with the general manager, we got another room which was very nice and worth the price. The hotel is in a renovation phase of all old rooms.

Woww! Overall the whole experience was amazing, this hotel deserves much more than it ranked! The facility was beautiful, the views are breathtaking, the location is very good. The architecture and design is a whole new experience in itself. It's very very clean and comfortable, the bed was dreamy. A few small things you should be aware of: If you are expecting a "5-star" service, this may not be the place. It didn't really bother us, but something to be aware of. Staff is not as welcoming (mostly in the reception), but definitely did their job. Staff didn't go the extra mile as expected in these levels and costs. Additionally, in case you are taking breakfast and dinner, expect to have more or less the same food every day. Other than that we really really enjoyed our stay and highly recommend it!

Incredibly beautiful resort serounded by the ocean. Lots of secluded areas with lounge chairs to relax by the water. The staff is beyond amazing - always smiling and laughing with the guests. My husband and I stayed there for our honeymoon, and we couldnt have found a better place to relax after the stress of the wedding. The staff even surprised us with a bottle of Prosecco and an arrangement of fresh fruit when we arrived in our room. I will be recommending this place to everyone I know.

Relaxing location and ambience with private beach.

Overall it was fine but for a five star hotel many things were poor for example no water to drink was provided in the room.I reported that the telephone did not work no one came to sort it.The kettle did not work and it was reported and eventually fixed .Water took a long time to drain from wash basin. The. TV had many German channels and only one English.Not at all what the case should be when selling a 5star image.Five

We loved the beautiful views, it was very relaxing and peaceful!

the location and layout of the property was amazing. Created a great environment to relax and unwind with plenty of choice to do so. The staff we amazing and very helpful, polite and friendly.

Nice beach and swimming pool. Nice attention ,we got upgraded to a seaview bungalow. However, and this is annoying and unusual for a 5 star hotel, the air conditioning (and also AC sockets) could only work when we were inside. Hence noise (aircons are rather standard and noisy) when we are inside, it would be much nicer to cool the room before.