I LOVE THE CLEANINESS, QUIETNESS AND THE EASY ACCESSIBILITY TO THE MANY RESTAURANTS AND STORES IN THE AREA

Upon entering the front door, i was impressed. The front lobby is clean and smelled very pleasant. The receptionist was very friendly and helpful. The pool is indoors and functioning. The bed is comfortable. The room is very clean. The bathroom is stocked with an assortment of Dove products. I am enjoying my stay!

I like the quietness of the property , its location close to where I needed to be. Was a little bit turned off at the end on charges and the lack of communication about the issue

The room smelled like mold and the pull out mattress was moldy and thw furniture hilding the refrigerator was all moldy on the bottom. I was to tired to complain at check in but the rating on this site is soooooo wrong

When we arrived, room was clean until we stay a while we noticed a few things. Spots on the bed covers, hair dryer was not cleaned or wiped because there was hair all on it. Our commode would not flush, had to keep a plunger our 1st night. The next morning we complained, they finally sent someone to fix it. The dish network tv guide had about 10-15 channels to watch with mostly news channels. Beds were comfortable, staff was nice and helpful. Had trouble with both key cards opening the door, staff member did walk down for us to replace the cards

This place was very unclean. The bathroom was dirty, I didn’t even want to shower in it. The bottoms of my socks were black just from walking around the room. The door was also broke to our room you had to lift it and slam it shut. Made us feel extremely unsafe. It’s a shame because the staff was so nice and friendly!

My attempt to confirm my room request prior to check-in turned into a frustrating ordeal. What should have been a simple phone call to ensure I had the type of room I needed escalated into a heated argument with the front desk staff. Despite clearly specifying my requirements for multiple beds and a room on the top floor, I was met with resistance and unhelpfulness from the staff. This unnecessary confrontation caused delays and left me feeling exasperated even before arriving at the hotel. Upon finally checking in, I discovered that despite my specific request for multiple beds, I had been assigned a room with a single bed. To add to the disappointment, the room emitted a foul smell, which made my stay all the more unpleasant. It was disheartening to see that my initial efforts to communicate my preferences had been disregarded, leading to a subpar experience from the outset. The lack of professionalism and attentiveness displayed by the front desk staff was particularly disappointing, as their behavior significantly impacted my stay. In hospitality, clear communication and fulfilling guests' requests are essential, yet in this instance, these basic expectations were not met. The inconveniences and frustrations I encountered could have been easily avoided with better customer service and attention to detail. Effective communication and customer service in the hospitality industry should never be met with a confrontational dispos without the compassion for the guest

Great place . Staff very friendly and helpful

It was a good stay, very quiet, only once I smell (narcotics) in the elevator, I asked for the room to be clean and they send some right away, friendly staff, the breakfast could be a bit better but is not bad, it’s May and the pool was not open, but over all it was a good stay

The front desk go above and beyond for our stay

Furniture was beat up. Bed was ok. Cleanliness was terrible: hair in the bathtub, prior guest’s used soap was still in the bathtub, floors were absolutely nasty turning feet and white socks black. Floors everywhere on 1st floor and in the elevator were sticky.

I had to do my own house cleaning two days in a row

Wonderful room

This hotel is showing its age. The room was pretty small, but was big enough for overnight. Small pillows are terrible. Not comfortable. Breakfast bar was okay. No items in the cooler, yogurts, etc. Toaster didn't toast on one side. It was a good thing that the tub had a grab bar. The floor of the tub was very slick. We had to put a hand towel down to stand on.

The sofa was worn, the bed was comfortable, but appeared to sag in the middle. The door was hanging on the cabinet that housed a small refrigerator and microwave. When we checked in, the person at the front desk was on his cell phone for several minutes as I stood there waiting. It was obvious that it was a personal, not business conversation. Not professional.

My reservation was canceled before I got to the hotel because I used a third party (Expedia) to book my reservation. They did not honor the pay at property request. They ran my credit card for both rooms before I got there. It was declined because I was going to use my bank card once I got to the hotel. My rooms were not the only ones canceled from the conference. So far I have been told that 8 rooms were canceled and that's just the ones i know about. I had a group of 6 ladies attending a conference for 5000 ladies, and we had no where to go after the cancelation. Thankfully one of the ladies had a relative nearby. NOT HAPPY

Property was clean. Breakfast was nice.

Lobby was nice and was person on duty. It did take long time to check us in because our room was given to someone else. Hallways were hot and smelly. Room was fair. Bathroom floor was dirty, stains on bedding.

We are not hard to please but the the level of cleanliness was very substandard. Human hair on the arm of the couch, on the closet floor and on the bathroom counter. Hallway and bathroom floors were sticky. Couch had burn hole and stains such that we wouldn’t sit on it. Couldn’t open the safe. Asked front deck for help and nobody knew how to open safe. We found a pair of socks on the floor beside the safe that had been there for quite some time based on the amount of dust and hair on them . We were greeted by a staff member that made us feel like we were interrupting something more important. We are not the complaining type so we put up with it for two nights. Probably won’t stay at a Comfort Inn again.

Not fancy, but safe, clean and quiet. Staff excellent and available. Well done!

The only bad thing was that the ceiling and wall was pilling in the bathroom. The breakfast was ok. Everything else was great. The staff was really great. I will be back

Very clean and close to everything

Great bed and sheets.

Friendly staff and clean room.

Everybody was very professional and very courteous

I'm not sure what the young lady name was but she had excellent customer service and the room was excellent all that is missing is a omelette bar

We arrived on a Sunday and our bed sheets looked like that they are not changed only straighten. The bathroom products were all opened already or even empty. Breakfast was a challenge as the toast had mold on it and the juice was empty all sorts not just one. On request it was fixed but this makes it not more trust worthy. The cabinet in the room was broken on one side and the door was off the hook. Overall no recommendation!

The bathroom had an ant infestation. Our beds linen was dirty and one pillow had an old blood stain on it!!! The bed linen is not being cleaned after every use apparently. The location was in a good area around lots of eateries and shopping. The staff was also nice but they need to hire new housekeepers!

Super comfortable clean bed with lots of comfy pillows. Quiet after long day of travel even though close to the highway. Lots of restaurants nearby.

good

The air conditioner filters was dirty and cob webs in the ceiling

They accommodated our need for adjoined rooms. We did have room 302 again and the heat was not working 2 weeks ago and still wasn’t working but a heater and extra blankets were provided.