Property was great. This is our 2nd stsy here this summer. We would definitely come back!

Bathroom, although spotlessly clean, had no hook to hang things and no shelf to put things on. The lighting was too dim for shaving, and the marble floor was dangerously slippery with wet feet.

It was fine

Bed in ADA room was very hard.

We found ants on the heather/AC there was food crumbs on it and the floor had some tiles loose other than that everything was okay

Friendly staff

Place was clean. Wood floors not carpet in room which I liked. Comfortable bed. Breakfast was good. Well worth the price.

The laminate floor was coming up in many places in the bedroom, molding coming away from the walls, phone didn’t work because the wires were cut/frayed, the tub spout pulled out of the wall. The front desk staff was nice and the breakfast offering were good (juice machine was broken but indicated that and they made juice containers available). If the issues were fixed I would stay again.

Good hotel , will stay again .

Everything was good except the toilet had mushrooms growing from the back.

I loved it. I wish I could've stayed longer.

The tile floor was breaking off all over the place in the room. We found spiders and a beetle in the room and the toilet wasn’t properly sealed to the floor. The entire hotel was extremely humid and we both left with scratchy throats. Most of the breakfast machines were broken and we had to have our key reset 3 times in a 3 day stay. When we went to the front desk, we always ended up needing to call the hotel to find anyone to speak with!

Needs to finish with the tile several spots missing not huge.

Hotel associates knowledgeable and friendly. This location perfect halfway point when traveling to visit out of state relatives. Note: elevator certificate expired Feb 2024

Close to hiway

Very nice stay. Check in was very quick, staff pleasant. Pool was great. Hot breakfast. Easy to find and conveniently located next to the highway.

Hotel smelled awful of must. People slamming doors all night

The only issue with the rooms were that the carpet felt damp. Maybe it was recently shampooed and not completely dried?? The big negative was the lady in charge of the breakfast area. She was very, very rude! She snaped at people, was sarcastic, and banged things around when asked for help. Pretty much told a mam he lied about the water being cold for coffee. Only to find out he was right. Openly complained to herself as she replaced it. She pushed my adult daughter aside and reached across her and picked up the serving spoon she had just put down and slammed it down almost the same way as my daughter put it down. All while giving a big humm sound of frustration. Someone went to move a chair so the 3 of them could sit at the same table. She snapped that the chairs were not allowed to move and to get a chair down from the shelf "if" they really needed it. One man put some gravy on his plate, turned to tell his wife that it looked good. The lady interrupted him and asked if he was done with the gravy, he said "I guess I am." She reached in front of him, slammed the lid back on the gravy and said "Put the lids back on when you are done."(Paused) then said "Please," Her tone was very angry. I told the front desk staff and they said they get quite a lot of complains about her. Please provide some customer service training to the poor woman or replace her with someone who understands the hospitality industry. She made for a very uncomfortable ending to our stay.

Nice and clean staff was wonderful. Price was super.

Staff was friendly. Room had horrible floor. An area at the end of our bed in the main walkway was completely broken up. Breakfast was disappointing. Juice machine out of order, coffee was eh, the only meat option was sausage gravy and the container was empty 30 minutes after breakfast started. I ate plain biscuits!

Its nice place and very clean

Staff was very friendly and helpful. Breakfast was very good We did miss the hot tub though. The pool was the best temperature.

As we checked in the lady at the front desk was great! Very helpful and kindly asked us if we would be ok with switching to another room as ours was booked for handicapped accessible for some reason. We of course had no problem with that at all as we didn’t need it. The hotel isn’t a 5 star but in our opinion was clean and suitable for a nights stay. We checked in swiftly and went on to our room. Room was in good condition no real complaints about the cleanliness or the checking in service. As we head out for our night we noticed the front desk lady cleaning windows. We returned later that night just before midnight. Go to our room and I decided to go back down to get ice. I used the vending machine forgot my ice. I went back down my ice bucket wasn’t there. I asked the young man at the desk for another, he said he didn’t have one and gave me 2 scented garbage bags for ice! I partially filled one and returned to complain in which this gentleman came around the counter with an attitude and almost intention of wanting to fight. Was totally rude!! I proceeded to dump the ice on his desk and returned to our room to gather our things and leave!!! That young man/kid should not be working in customer service. He also claimed to be the General Manager which I hope is not true. What started out as a great night quickly turned terrible due to one totally unprofessional employee that feels he can do whatever he pleases and talk to customers with an attitude.

Our stay was great as usual! Have stayed here many times as our daughter and her family live nearby. You new desk clerk was GREAT, very mannerly, friendly and humorous 👍 He bakes great cookies😂 Your breakfast lady manager, on the other hand, is very crabby, bossy and rude. And always has been since she’s been here. It wasn’t just a bad day. I’ve mentioned in the past two times your bathroom mirrors are beautiful but useless. With the perimeter lighting it’s very difficult for my wife to apply her makeup etc. I’ve suggested wiring a ceiling light in to the exhaust fan. Low labor cost, inexpensive and simple. Hopefully my suggestions help you business. As a retired business owner, I always welcomed suggestions as opposed to my customers complaining to others and hurting my business. I would usually implement them if feasible. We’ll return next trip. Bill Miller Our stay was last night. 7/20/2024

Well, the hotel seems nice on the outside. The inside smelt musty and kind of just had an old feel to it. Inside my room I found the floor peeling up and also noticed that it was not level in the bathroom and in the room itself one of the windows was broken and would not open. The other one would open but the screen door had a giant hole in it. The air conditioner filter had never been cleaned or doesn't look like it has been cleaned recently. The fan that separates the room was caked in dirt and dust. There was paint on the walls. There was a broken chip out of the nightstand. The nightstand closest to the window did not have any power. None of those plugs worked and there was some shoddy drywall repairs that had been done in the hotel. Even the room number had a taped up sign showing the room number. The cabinet that housed the refrigerator and microwave was had a door falling off of it. The bed was comfortable but that was about the only thing that was good about the room. The layout was odd.

The propert assistant general manager acted like she was helping but she really did nothing to assist with their computer issue and virtual payment process

Floor in the room was in great disrepair, making it uncomfortable to walk on. Otherwise, it was a very comfortable stay. Staff was lovely.

Reasonable price and decent place to stay but there was what Looked like blood on the wall

I booked as the chain has a good reputation and the price was excellent. It surpassed expectations. The room was a 2 room suite and very comfortable. Good breakfast options. Staff was very accommodating

Tracy the receptionist when we first got there was excellent, so helpful was very nice but this place is a dump we were very disappointed. It looks nothing like the pictures show don’t believe it, spend the extra money and go to Hampton Inn, Holiday Inn Express anything but here. Also not the greatest side of town the sidewalks get rolled in at 10 pm and nothing is open. Stay more in town or towards the airport, just not here. Glad we were only staying one night here, never again.

Not bad for the price.

Breakfast should be greatly improved, but the rest was okay.