Excellent service and very friendly staff. Good location and the breakfast is very good.

We stayed at the Roca Esmeralda for two weeks and particularly asked for a room on the west side when we booked. The man on reception said they had not been informed of our request and allocated us a room on the east side, which I refused to accept. He then said that the hotel was full and no other rooms were available, but I refused to accept the allocated room. Then amazingly when he checked his computer, suddenly a room on the west side was available, and it was a nice room on the 8th floor with a small bedroom and separate lounge with settee and TV, and a double wardrobe in each room, plus a large terrace with sea view. The bathroom was spotlessly clean if a little outdated, but the shower and everything worked fine. The buffet breakfasts were fantastic with everything you could want, and dinner or lunch was similarly profuse with a huge choice of salads, hot food and desserts. The hotel is practically on the beach with a lovely long promenade and lots of shops and bars/restaurants. The hotel is really lovely and the staff are friendly and helpful. However, if you are a Corrie or Eastenders fan and cannot survive without your soaps, the Roca Esmeralda is NOT for you. as there are almost no British TV channels. Lots of channels in German but few Germans staying there, only one UK channel but lots of us Brits there. Work that one out!! We enquired at reception of the helpful English lady who promised to report the matter to the manager, but of course nothing happened.

They put us on 9th floor when we had requested 2nd or 3rd so had to move for 2nd night onwards. But they were extremely busy so accept they were trying to accommodate all customers wishes. We have been staying at Esmeralda for many years but notice that some of the bedroom furniture is beginning to look tired and needs replacing. Other than that everything was fine - clean & tidy, friendly & helpful staff, good breakfast selection (cant speak for other meals as only there for b&b). Well be back.

They put us on 9th floor when we had requested 2nd or 3rd so had to move for 2nd night onwards. But they were extremely busy so accept they were trying to accommodate all customers' wishes. We have been staying at Esmeralda for many years but notice that some of the bedroom furniture is beginning to look tired and needs replacing. Other than that everything was fine - clean & tidy, friendly & helpful staff, good breakfast selection (can't speak for other meals as only there for b&b). We'll be back.

The hotel is situated in a very nice area. Very close from the beach. The hotel need a big renovation. The rooms were old and the decoration is from the 70ths in Spain. The breakfast was ok. Parking costs 9 euros but you don’t have to park there l, plenty of places outside free of charge( in May!!). The reception staff seemed uninterested and not very willing to help. Overall the place is ok if you don’t have big expectations. You get what you paid for and that’s ok.

Situated on the Levante Beach promenade in Calpe, this hotel has a perfect location. Our room was comfortable and spacious with a nice sea and mountain view, and the good size balcony caught the afternoon sun. Strangely, there is only a reading light on one side of the bed! The bathroom was clean but very dated with a mushroom coloured suite, and as is usual in Spain, not enough lights. However it was spotlessly clean and maintained that way by the room maid, and the shower worked well with plenty of power. The toilet lid had a habit of detaching itself but the maid repaired it every time. Buffet breakfast in the large bright dining room was very comprehensive including a variety of cooked and cold food, with different breads for toasting and warm croissants. Dinner at night, also buffet, varied daily with always a choice of different meats and fish, plus soup and a huge selection of different salads. The desert selection was also quite large with about 10 different choices. A microwave oven is provided so you can have really hot food. Lunch can be taken instead of dinner if you book on a half board basis.

Very comfortable stay. Played at 2 nearby golf courses. weather was excellent for time of year, quite warm in afternoons. Food buffet was good.I came by car, and paid extra for private car-park No problems. Very close to beach.

Great location and the room was very clean and comfortable with a side sea view and spacious terrace . The food in the restaurant was basic but tasty and excellent value for money. We used tha spa and had two treatments and it was the best back and leg message we had ever had. We would definitely return to this hotel and certainly recommend to others.