Service was amazing, food and breakfast was good

Location is convenient Around 3mins walk to bus stop. Or you can reach Sliema Ferry Pier by 20mins walk The room was clean but the facilities were old. Only found one plug to use and the USB port was not working. The toilet was clean but the towel had some stains on it. The staff were nice and breakfast was quite good. Overall experience was good.

Excellent place to stay.

Great location. Comfortable room. Broad choice at breakfast. Friendly staff and easy access to local attractions and facilities by foot, bus or ferry. Will visit again, hopefully soon 😄

Every employee at this hotel, they were excellent. I will recommend this hotel anytime thank you for Grooming this kind of people in your business.

Hot buffet Breakfast would be cold warm due to not being kept hot on the Bain marie servery. Noise was due to building works being carried out directly outside. All staff were polite and courteous but the front of house manager i forget their names (sorry) one was Male and female who were very warm, friendly but also helpful with practical issues about timeframes, access to facilities and concern of taxi arriving which in the end did without a problem but they offered up alternative solution just in case. So thankyou to all the staff who made the stay enjoyable, they have such a lovely beautiful and blessed country.

Property was really nice and comfortable. Staff were very pleasant and helpful. Breakfast was tasty. Wine and nibbles evenings were an added bonus. Walking along the promenade opposite was great. Travel representative at the hotel was especially helpful. Great stay overall.

Good location, comfortable room, breakfast quite good. Reasonable price.

Lovely hotel in a great location. The staff were all super friendly and helpful and the facilities couldn't be faulted. The bed was a little on the hard side for our liking but that is just personal taste. We would definitely stay here again.

Great hotel right on Tower Road with an amazing sea view and on bus routes too. Room was spacious. Breakfast choice and restaurant excellent, along with the hotel bar. Staff really helpful too - arranged taxi to airport and helped with a sightseeing tour. Thoroughly recommend this hotel.

Good breakfast Difficult parking

Nice hotel in a good location. Big room and bathroom. The breakfast is great, a lot of choices.

Room's bathroom was definitely lower standard, staff does not speak English well. Yet great communication with town, buses just minutes away from the Hotel.

On the whole, the stay was good. However, when you are booking a 4* hotel you'd expect a little more than what the Diplomat has to offer.

Good hotel with fine and big rooms. The breakfast is ok, not the best quantity but there is lot off different foods. Breakfast room is boring, it’s in a room without windows ( under the ground)

Would definitely stay again. Booked the sea facing room. What a joy! Breakfast was great!!!!

Location involves a certain amount of walking - or bus - to St. Julian's Bay or Sliema Ferry, but it is much quieter and pleasanter than its equivalent-quality hotels. Nearby restaurants offer good food at fair prices I shall use it again in the future.

Staff were extremely helpful and friendly. Arrived early morning before check in time and was kindly offered complimentary tea and coffee. Suitcases were stored for us until check in time. 2 small complimentary bottles of wine delivered to room with bathrobes. Room was spacious and clean, bathroom had bsth as well as shower. Excellent breakfast choice.

Great service.

We stayed for 4 nights in 2 rooms. Definitely a low rated 3* hotel, absolutely not a 4*. Good: location in Sliema. On the sea, near a convenience store and near the Ferry to Valetta. On the main bus routes too. Pool was nice on the roof top, and the spa was open to shower after check-out. Bed was comfortable and our rooms were clean. Shower pressure was great with good products to use.Breakfast did the job and there was a large choice. Bad: No exaggeration, the air-conditioning sounded like a diesel generator inflating a bouncy castle, yet its output was abysmal. It did slightly cool the room compared to the outdoors, but only slightly and the room was still uncomfortably hot to sleep in (not 15*c as per the dial). The biggest issue, however, was that EVERYTHING was damp. Our clean clothing in suitcases became damp, paper shopping bags, even chewing gum! Both rooms suffered this damp and we've no idea why. The shower rooms have an automatic extractor fan and we always showered with doors closed. The furniture is very old, and the wardrobe door needed wrestling with to open (probably because the wood was damp). The bath was stained yellow and the suite was obviously really old. The tap water is yellow so do not drink it! The pool bar ice creams were extortionately priced at €4.50...which was weird as this was the cost of a lunch baguette too. Overall the bad didn't ruin our holiday, but we couldn't wait to check out, fly home and do our laundry! Will not return to this hotel.

the room is so nice and clean but pool is small than i think.

Nicely located, quiter than st julian, access to the beach, very walkable. Not far from valetta by bus or taxi. I recommend sliema area for a stay if you want daily access to the sea

Very clean

Great pool, pool area and terrace overseeing amazing views of the sea. Room was spacious and shower was great. Brilliant selection at all you can eat buffet. Sliema promenade right on your doorstep and many, many restaurants and shops nearby. Only downsides with the hotel would be the pool terrace bar wasn’t functioning. You could purchase from the hotel bar, but you’d be required to take the lift 8 floors each way every time you did so. Think the hotel are losing out on some income there. Location wise only downside is how busy it is, you’re central and you’ll hear fireworks, many a car beeping it’s never really quiet. But not as busy/loud as St. Julian a short walk away. Heard some describe the region as being like Blackpool with the sun, which is kinda accurate even if somewhat derogatory. A lot of the area under construction and weirdly every second building seems to be available to buy or rent or is a realtor office. Which doesn’t give you the biggest holiday feel it has to be said. So just know that before you go. But back to positives, all staff at the hotel great, from reception to bar staff to housekeeping to wait staff at breakfast. If you’re wanting to do to Malta and looking for plenty within walking distance and okay with a bit of hustle and bustle rather than a quiet area, then this hotel is highly recommended.

This hotel has to be one of the worst in terms of price-to-quality ratio that I've ever experienced. I don't usually complain, but seriously, you can easily find places that are 50% cheaper and offer the same subpar conditions, if not better, in the same area. Let me list my complaints: 1. I booked a two-day stay, but the air conditioning was broken, leaving me with either stuffy, humid air or no ventilation at all. As a result, I developed a cough, most likely due to the hotel's poor air quality. 2. The service during check-in was abysmal. The guy in his 30s who greeted me seemed like he despised his job and couldn't care less about providing good service. 3. The bathroom was in terrible condition. The shower had yellow stains embedded in it, and the tap was dysfunctional, making it impossible to control the water flow. And you might think I'm just nitpicking, but no. I raised my concerns with the staff, and it was only on the second day, in the afternoon, that a helpful staff member managed to provide me with a fan. But seriously, paying a few hundred euros for something this awful? I'd rather stay in a hostel, where at least I can expect the quality to be quite bad.

Booked a room with partial sea view, given room at the back of the hotel and Diplomat did not change as they were fully booked and said this was room boked (it stated partial sea view) I was also due a Bottle of wine as I am a Silver Member and this was a perk, I received a miniture bottle of red that was half full. Told by the hotel that thisnis what they offer. Cleaners where fantastic and cleaned room everyday, toilet had a leak, shower was poor and the bathroom was tiny, struggle to get between door and sink. Overall not happy with the room and the poor Silver Membership reward. I dont think I will stay at the Diplomat again, its a nice hotel in a good location, but this experience has not left a goodnimpression on me.

The location is excellent near restaurants and public transportation. The breakfast is amazing

My room is at the corner of second floor with a very small bathroom, not feeling comfortable with the room and very noisy at the morning .

Good location, very central. Walkable to shops and restaurants.

A very friendly and professional staff, Great service minded hotel. Great breakfast, very good air. clean and tidy environment.

The hotel is great, we really enjoyed the view from the roof terrace. Unfortunately it was still a bit cold to use the roof swimming pool but it was open. The staff was amazing, very friendly and always helpful especially Anthonella and Dimitry at reception and also room service ladies. The breakfas variety was great, nice cooked breakfas, continental, pastries and fruits. Good choice from drinks too. The location of the hotel is great too, beachbin front and good bus service, even directly to the airport.

Just bad… breakfast in a basement without windows and extremely bad quality of food and choices. Need an update of the whole hotel. Gym a bit of a joke… guess everybody is an owner of a gym.