We stayed 4 nts due to someone tampering with our gas meter. The location is convenient to I-70 and Plainfield restaurants/shops. However, the entire time we were there someone was smoking in their room right across from us for next to us. As soon as you got off the elevator it was super strong smoke smell. I am allergic (throat swells shut, eyes swell shut) and son has asthma so this is less than ideal. We were in group of rooms right by the elevator. We complained 3 days in a row since this is supposed to be non-smoking hotel. One clerk said she would go right up and investigate, but she sat back down as soon as we left. 2nd clerk said they can't knock on doors or do anything unless they know for sure someone is smoking. It was so strong, day and night. We had to put towels at bottom of door and I had to use epipen. Finally, the morning we checked out there was no smoke. Coincidentally, the room across the hall (216) was now empty and being cleaned as I left. Someone was a huge chain smoker and smoked the entire time we were there. I have never stayed at a NON-SMOKING hotel that refused to do anything about heavy smoke from another guest. Absolutely do not stay here, unless you are okay with heavy smoke in the hallway and room. Bed was comfy, front door was extremely hard to open/close as it had swollen from humidity and was damaged/broken where safety latch was. Also, super heavy air freshener use. Room was okay, but sofabed was dingy.

The room was nice and clean except for the curtains. They really need washed, otherwise the stay was great.

This time at the hotel was not what I expected from a Comfort Inn. I have stayed at this hotel before without any real issues until this time. I walked into my room and noticed a smell. I opened the fridge and there was a sticky substance at the bottom. The fridge had not been cleaned. Whatever it was stunk and was disgusting. When I went to call the front desk my phone did not work. When I did some investigating I noticed that the phone jack was hanging out of the wall and the phone was not connected. The curtains were dirty. It was not a very good room. I will give credit to the gal at the front desk. She did come and clean the fridge and offered me another room. However, I decided to stay in the one I was at. After a day of working and traveling, I was tired and did not want to have to haul everything to another room. I was only there to sleep and it was already after 8 or so. The hotel should have checked the room for cleanliness before they booked it. Had it been done properly it would have been clean. That is usually the hotel I stay at when on my way to Oklahoma. However, I might have to rethink this after this experience. I usually do not write reviews but decided that I need to start Hotels are not cheap and we travelers expect to have, at a minimum, a clean room.

Great location to airport.

Great service. Good breakfast.

Very clean and nice. The receptionist was great!

The door looked like it had been kicked in, the safety lock barely held the door in, tissue was also stuffed in peep hole. Because of events in the area no other hotel rooms an available. Front desk unhelpful and just stated make sure door was locked. Would also not give a refund if we did not stay. Corporate would not help as well. Have pictures.

Great service