I'll start by saying that I get this is a 3* hotel, so don't expect all the bells and whistles. That said, there are a lot of small things that could lead to big improvements on guest stay. 1) There were no USB ports to charge devices. I can't remember that last time I experienced this. How expensive would it be to replace the clocks, or to put in a lamp on the desk with a USB port? I didn't bring a plug-in adapter because I didn't think I'd need one. Made charging devices very difficult. 2) The soda vending machine was completely empty. They should have put an out of order sign or something. Or call the guy to keep things stocked. This is just a lack of effort. 3) Housekeeping didn't set foot in my room one time during the duration of my stay. It would have been nice to clean up the towels, or to not have to ask for a roll of toilet paper (there was no spare roll, just the one partially used roll in the bathroom when I arrived). 4) Lastly, and this isn't the hotel's fault, but it smelled like raw sewage in the surrounding area, and that seeped into the room itself. It was very unpleasant.

Sister's game night! We truly enjoyed our time and the location of the property.

This Quality Suites was good. Overall, the room was very clean and tidy. The clerk at check-in was very helpful and professional. The beds were not the most comfortable, since I have a bad back, but overall decent.

It iwas not good at all the house keeping was trouble couldn't have a party for my daughter birthday I will never come back there no more i wouldn't let my dog stay there1f

Me and my family stayed her for 2 nights. The check in process was some what easy but the hotel put a hold on my debit card for 1 night then charged me for the 2 nights we were there for, so i waa charged for 3 night. Still have not gotten my money back like they said I would. The bed was rock hard. It was very noisy on our floor and smelled of smoke even though it was a smoke free facility. The person staying in the room next to us was blarring music at 7 am. Breakfast was okay on Saturday. On sunday there was hardly anything to choose from, eggs were cold and the waffle mix was runny. Not aure we will be back.

Close the soccer field, where we were playing Room could be updated and cleaned a little better

We first got king should have been queen. Had to pay more. Bed had tiny bugs and blood spots on

The air conditioning was not working the room was very warm

Owner was nice and polite printed out some directions for us

It was good, we stayed one night it was quiet, the beds were a little hard but all in all a good stay

The owners were so friendly and helpful. Loved the room and hotel location. Booked again already.

Everything

Pretty nice people.

Halls and rooms were musty and felt dirty. Rooms were not properly cleaned prior to our arrival. Would not stay there again.

Nice place, not extravagant, but comfy for a family of three. Very good for our two night stop.

It was a very clean hotel. The beds were comfortable and staff was wonderful. The pool was smaller than it looks in the photos but the kids still enjoyed it.

I was not impressed with this hire, the room was so hot when we walked in and it never fully cooled off the whole evening and night we were there. The beds were uncomfortable? The breakfast was not worth having. I will l not be staying at this location again in the future.

It was nice a quiet and peaceful

Where it was located, I wasn't disappointed. The places i wanted to go to wasn't far away. The two employees that I had interaction with were very nice. Thanks Mrs Desiree,and Mrs Lillie. Tooms were nice and clean, loved that it had a sink besides in bathroom.

Will not stay in the future. The rooms were clean and the beds were comfortable, but there was way too much noise. The walls were so then you could hear the showers, doors open and close, loud thuds. At 2am there was talking outside of the hotel and you could hear the conversations.

It was nice. It had just enough room for me and my two boys. We were there for a basketball tournament. Our bathroom door did stick and if you entered the the property after 11pm they had to buzz you in.

The property manager tried to fix the issues. Mold in the 1st room, water bug in the 2nd room. Difficulty getting clean linen and towel from staff. . The staff was not helpful or friendly. I will not book a Quality Inn ever again.

The property itself was fine. Forgot the pool was indoors. Room shook when the washing machines were going so that was exciting……

This was an amazing hotel. We had to leave another 2.5 star property not too far away. When we arrived here it really felt like home. Whenever we are back in the area we will specifically look for this place.

The staff was professional and friendly.

We were there for 3 nights. Trash and towels never replaced. Bed never made. Trash left in hallway in front of various rooms for 24 to 36 hours. Saw roaches in the bathroom twice and other bugs under the mini fridge when we dropped something and had to pull out the fridge to retrieve it. We will not stay there again.

Great job overall.

I think the location was nice. What you pay and what you get doesn’t really aline. Customer service was okay. The place is really old. The carpet looks weird and the bed was not as comfortable.

Room and bed is okay, no proper amenities in room, not even a kitchen towels, bayhroom towels are not big enough to wrap, breakfast timing is very less compare to other hotels and front office staff (Old lady) was so rude in answering and started calling room to vacate sharp at 11am, but other gentlemen earlier told that we can checkout by 11.30.

Had roaches, pool was small, and crowded.

The area was nice. Only 25 minutes away from charlotte and around 15 aqaynfrom carowinds. Thr breakfast was good.

It was a good hotel. The elevator was a bit wonky but overall great hotel. The sofa bed was a bit outdated which was uncomfortable for my sibling and his friend. However a much better quality inn by far than the last one I was at.