The property offered exactly what I needed and expected as far as affordability and convenience. However there were a handful of addicts in the building which was a little weird. I booked a stay for myself and 4 year old daughter so I wasn't expecting that type of environment and would have avoided it. But our room was clean. The water was either extremely hot or very cold. No in-between so it was not the best shower experience but we made it work. It was nice to have breakfast in the morning. It was pretty good. Overall a 2/3 star experience.

I always recommend staying at this property it’s clean, quiet and the staff is very friendly…

Had a great time, the hotel was very nice. Lots of room in the suit we had. Only down fall was the people above us were extremely loud even at midnight. Sounded like they were coming through the floor and we had two babies trying to sleep. However, when we called the front desk they took care of the issue quickly.

My wife and I were pleasantly surprised with the size and cleanliness of the room. Staff was super friendly and helpful.

I like the structure of the hotel.

Great place

We have been staying at this hotel for four visits and have enjoyed it every time.

Great breakfast!

The accommodation was very clean and nice. We made the reservation in advance, however, requesting an accessible room, and upon checking in were told it was one. It was not at all, so the tub was unused by us for fear of falling. The bed was a little bit too high and also too soft for good back support. Usually we really enjoy our stays with Sonesta completely.

Second time I stayed there with my dog. They have a dog walk area and provide poop bags and garbage dispenser's. Breakfast is always great and they have a variety and large spread that I always enjoy. Rooms are exceptionally clean and comfortable. I highly recommend

Everything is great

My room was nice and clean. Amenities was great gym was in good state and breakfast was a good addition. The staff were courteous and helpful. The area has nearby shops and restaurants and the experience I had was great.

The room was spacious and clean.

Nice layout overall but a little small for a suite. Beds were clean. Toilet rim was dirty; shower didn’t work properly, thereby clogging tub; hvac was noisy. Sticky items in the kitchen (I.e., sugar dish).

So loud. We were put in the room next to the elevator. We heard the elevator dinging and people talking all night. The room smelled like chemicals. Horrible sleeping conditions

Great hotel. Nice rooms and good area.

Nice room.

Nice comfortable night’s stay. Good complimentary breakfast. Friendly staff.

I enjoyed my stay

It was a good stay except the last night with a lot of noise from another room but other then that it was fine

great place to stay

i will visit again

The front desk was amazing and sweet! Came into town for a wedding. Saw good reviews online however the hotel rooms are out dated and cleanness is not a priority. Floors had crumbs on them. And the ac vents were gross. Glad we only had to stay one day.

Bathroom had odor and not clean. Carpet was old and dingy.

Elavator broken making it difficult for some of us. No automatic towel replenishment.

We loved the whole experience. Having a mini kitchen with it was awesome. The hallway carpet could have been cleaner, but the room was fine. I'm not crazy about the three day service. I love fresh towels every day!

Cheap hotel, rooms were clean. Hallway carpet is disgusting. You could hear people in next room and above.

Location

Overall a very good property; the breakfast was excellent, the staff were great and the property is in a good location. My only issue is that the property is tired and need some refurbishment

Worst Hotel in Columbia. Dirty. Smelly and no working elevators

Staff was friendly and accommodating. The elevator is not working and that was a major setback as we are somewhat mobility impaired. The hotel did offer houseman services to carry our luggage up but that still left us with having to navigate stairs for everything else. The carpet in the stairs and the hallways was soiled and discolored. The room was clean and well appointed.

We were there for a sports tournament for our daughter. Upon arrival, we were notified that there was no elevator service because the elevator was broken. They did have a man carrying bags up the steps for us but we were traveling with someone that had a hip issue and climbing 3 flights of stairs for him was more than an issue. It was very inconvenient and uncomfortable for him. Getting into our room, our pull out took up the entire living space, to the point we had to move furniture into the bedroom to be able to accommodate for the pull out. The bed we were staying in had big hole in the headboard where the fabric had been scratched and removed. For over $200 a night, I would expect the furniture and space to be way more up to par. We also found rotten spots in the hallway in front of windows, my son was showing me something out of the window on floor 3, when I stepped in front of the window, the floor sank, like the floor had water damage or was rotten. That is a safety issue that needs to be addressed. I am not sure what room we were by but it was a handicapped suit that our friends were staying in.