One of the most beautiful, peaceful hotels we have ever stayed at. Very clean and relaxing. My two boys (ages 13 & 8) keep asking wheh we can come back!

Love the serenity and beauty. Excellent wait staff and room is splendid.

beautiful and unique atmosphere, great food, especially the nachos out on the patio

Staff was very friendly. Only issue was given a room that was already occupied. Embarrassing and inconvenient. They resolved an apologized. Rest of stay was great.

Beautiful resort. Friendly staff

The app double booked me for my stay in New Mexico, same checkin dates and same check out days. Then after spending over an hour trying to figure out why my checking account was billed twice for my stay in New Mexico. Wasting my vacation time. The supervisor at Hotels.com told me he'd be refunding my account AND THAT HAS NOT HAPPENED YET! I NEVER STEPPED FOOT IN THIS HOTEL AND I WAS CHARGED $1695 for this 'BOOKED HOTEL', pw Er the app. I WAS UNAWARE OF THE BOOKING, NEVER RECEIVED CONFIRMATION FOR THIS SUPPOSED BOOKING.

Perfect family-friendly spot to take in the hot air balloons and the eclipse. We will be back!

My reservations was for a junior suite with pool view. I received the junior suite, but with a mountain view. I was given a lower level suite and the resort had a bug problem! All sorts of bugs crawling in the room, hallway, etc. I called and they said that they were aware of this problem because people leave the patio doors open (isn't that what is for)? They said they would try to come spray the room, but wouldn't give me the option to move to another room. It was crazy! The staff in the restaurants seemed bother when asked for assistance to order food! I actually got the run around for room service! I was given the left over from the cafe that was displayed in the morning. Unfortunately, I will not be staying or recommend this place. Very outdated! needs remodeling, especially the carpets. So disappointing for the price I paid.

The hotel was beautiful but i was in a room that was dated and could use an upgrade.

Overall, excellent!!! Front desk staff is outstanding. Patio off of bar area and bar area are awesome!! A couple of hiccups - Santa Ana Cafe is a challenge. Restaurant for lunch closes early and staff there is cranky. Food us okay, not great.

Resort is beautiful. Everyone was so friendly and great. Loved how good we where taking care of. Food was great and reasonable prices. Will go again

Beautiful place and friendly staff.

Room service food was expensive and quality of the food was a 4 out 10. Food was cold and wet, turkey roll and taste was not good

Beautiful grounds and very friendly staff.

Overall, a beautiful property. Some areas of the rooms and property were in need of repair or better cleaning. Our bathroom tiles and sink were not cleaned well. The cushions for the lounge chairs at rhe pool were dirty. The Santa Ana cafe was very good. The views were beautiful and the property was very bice. The decor of the common areas was very nice.

Everything was well Bar staff can be friendlier an not talk about other customers where clients can hear

It was a great experience, from the Valet personnel to the reception, guest service, and restaurant. They all are very helpful and friendly! The room and hotel in general were very clean, and the room was comfortable. Great location -within walking distance of the river-bosque, with a light path.

Comfortable bed, nice property. Very low occupancy while we were there so that made it extra quiet. Very friendly, helpful staff. I would stay here again for sure.

The grounds of the resort were beautiful and well maintained. Where it fell apart for me was the price of the food and drinks. It was very overpriced and the food was average. The restaurant had a subpar dinner buffet which is not my thing. It was just underwhelming.

there was no area at the hotel to get a late night snack

Check in time at 4pm, but text to indicate room availability never received so I had to go to the desk after two previous trips to the desk to see if we could check in and finally we could. Was there for a family member's wedding and room prices were fine but drink prices were ridiculously over priced. Also, no food options late night except in room dining but QR code didn't work to pull up menu to order so another trip to desk to ask about food options (because in-room phone would not dial for my desk and only number provided on phone was external number ugh). After placing food order with no time frame provided, returned to room to await possible delivery if it gets to whichever area is still offering food. Too much hassle for the price. Also, pool closed at 10pmbsouseed out on that despite it being a Saturday evening.

Front desk staff amazing. Staff at pool bar were rude and not wanting to help at all, made us feel like a burden. Waitress was great when she finally came. Besides all of that it was an overall great experience! Tamaya is beautiful and we had a fabulous time there.

There was definitely some confusion for our room, over booked, put 4 of us with a king room. But after it worked out everything was great.

Our family staycation was abruptly upended when we discovered vomit inside the sheets of the bed our sons slept in. Housekeeping came in, changed the sheets said nothing else. Called to talk to the manager multiple times over a week. When we finally got in contact with someone, we were accused of making the mess and implied that our 12 year old son was on his period. No accountability, no apology or proposed resolution. Extremely disappointed in one of the top rated hotels in the area to treat loyal guests with so little respect.

Beautiful property. Convenient options for kids such as horseback, bike rides and art classes. Really fun pool with a slide. Close to airport and other attractions.

The hotel and grounds are so beautiful! Everything is clean and so pretty. The people are very friendly here. The food we had at the restaurant was excellent and we found all the hotel staff to be very accommodating. There is a horse rescue associated with the hotel and they put on a rodeo that was so much fun and with the beautiful sky backdrop, it just made our trip even more amazing, I highly recommend staying at this resort. The pool also has a really good slide that the kids must’ve done over 100 times!

The location is phenomenal. The restart itself is incredibly clean! The staff is always asking if you need assistance or anything and they are so willing to help with any request. They were so nice and patient with my daughter and were able to make accommodations for her. I attended a three day conference and the rooms were very spacious and very organized. The resort catered the food and provided to go boxes for deserts! I cannot recommend this place enough and I am ready to go back again.

Amazing resort, we had a great time swimming, bike riding, visiting the horse stables, and eating great food!

Service is outstanding! Amenities are fantastic! Food superb! We will be back! Spa is life changing!

The staff, check-in, valet, the pool all were so friendly and helpful. Great customer service!

I came here to stay for my birthday and had a pretty disappointing experience. When I checked out I was slammed with tons of hidden fees related to my pets which I had already paid a fee for. My stay ended up being almost $175 more than it should’ve been. And this was for my birthday The hotel has a nice view but the property is overall extremely overpriced, overrated, and poorly managed. I’d expect more upgrades in the rooms for this price. The fine print does warn about a pet fee but says nothing about no cats. On top of that, the manager Joey gave me conflicting information. He said if I had just warned them I was bringing pets then it would’ve just been 75(+11 in tax lmao) so 86, which I signed a waiver for at check in. But apparently since I didn’t warn them i get an extra 172.13 because cleaning after a cat is so much harder than a dog. It just feels like I regret this whole stay now and my birthday trip was kinda ruined by this. I chose to splurge a bit too much on a hotel that wasn’t even worth it and now I don’t even have enough money in my bank account to get to Friday. I guess you have to be rich to think this is worth it. For this to be worth it you need to have an extra 300 dollars to waste no sweat. Terrible experience and I wish I could undo it. I had to pay ~$630 just for one night!!! The least you could do is be nice when you’re robbing me blind. Never staying in a bullsh/t luxury hotel again.

Beautiful place to stay if you want to get away for a couple of days just fantastic the kids will love it to, swimming pool and Slide all kinds of activities and beautiful surroundings. Staff was great, helpful, courteous, friendly, wonderful couple of days