Amenities non-working

I didn’t like the smell in the room

Bathtub wasn't fully functional, no deadbolt had to prop the desk chair under the door handle

Staff are friendly and make an effort to maintain property, but it shows clear signs of being damaged on room doors.

It’s under new management and they were nice ladies, it’s just an older hotel. The staff was nice.

Great service. But beds are way too uncomfortable. The plugin were not working right, so my phone couldnt get charged.

The receptionist was very rude and had a total weird vibe. WILL NOT EVER go there again

I have stayed there before and it was very nice but this time there was roaches in the room and there was no secondary lock on the door

Price

Best for the price. Comfortable and Clean.

The hallway ALWAYS smells bad, especially in the morning when checking out - a cross between an incense like smell and a cigarette smoke like smell. Everything else is good! However, a return of the Continental Breakfast would be nice.

Quiet, clean and good location, with many restaurant choices available.

Books an down stairs room cause wife is on crutches. Call before and verifyed but when go there only had upstairs rooms

Room was adequate for a quick overnight stop.

to close to taco bell drive thru heard the take out window conversations and the car noises

Unable to make this trip. I had a heart attack on Monday the 1st. I had a surgical procedure to the heart on the 5th at the Veterans Hospital in Little Rock, Ar. I was in the hospital during the reservation. I'm sure it would have been a pleasant stay. E.D. Wilson

The check in clerk was amazing. The room was very clean.

Rude staff/owners, unsafe, unwelcoming

The staff was friendly and helpful.

Was very clean. Staff very nice

NO ELEVATOR. I red most reviews and no one said anything about no ELEVATOR. For most this is not a problem but for us it was a major problem.Would not give money back. The room smelled musty. AC worked good. Rooms sheets clean. Towels are small. Water dripping fron ceiling several places. No will not stay here again

Property needs attention

the price

Price was fair and location was great and easy to navigate to. Our room was clean and comfortable. The entry door and bathroom door both dragged the floor like it was unlevel or something so they were hard to open and close. I didn't see any robes in room as it says on overview.. only juice and coffee were served in the common area at breakfast time. No continental breakfast to be found. Other than this our stay was unremarkable but comfortable.

The property was located in a safe place and ha easy access. Several restaurants within walking distance. Rooms were spacious and clean. All the systems worked and were in good repair. Staff(owners) were helpful and courteous. If you are overnighting in Lufkin, give them a try. Oh yeah, they are the most reasonably priced motel around.

Love this hotel they are always clean and friendly

There was no advertised breakfast. The room must have been hastily cleaned as there was a wet towel hanging on the wastebasket. Would we stay there again? Probably not.

It was a nice place and thank you

As we come to the front entrance of hotel the door was locked and a sign saying ring bell for service. This is 9:45pm on a Friday evening. Rang bell 4 times which seemed to be eternity, and 8-10 mins later a man came to the window and rudely asked “What”!! I said here to check In, and then he asked for my license, in which he never opened up the door to the lobby he just took my id and walked away. He went behind a wall where we couldn’t see him and Approx 12 mins later he finally returned with my Id and our room key in which he slid under a glass window and told us where the room was and that was it! Terrible communication! And needless to say the room was not worth the money we paid for the night. Old and outdated, wouldn’t let my dog sleep in the room on the bed for that matter! Won’t ever be back to this hell hole, rather sleep in a box under a bridge then stay here again! Honestly!!!!

Good customer service

Booked for 2 nights. Difficult to get into parking lot. As soon as I got into room roach on TV stand. No water pressure in sink and sink would not drain. Next morning found roach in tissue box. Requested refund for second night and was refused. Lady at front desk was rude. Did not return for second night.

Overall a great deal for the $$$$. Just an overnight stay