This was our 3rd time staying at Plaza Inn & Suites. It is our go-to lodging location in Ashland; the rooms are spacious, facilities are adequate, and the proximity to downtown/the creek/Lithia Park are fabulous. We enjoy the rooms with a ‘garden view’, looking north towards the creek. There are Kuerigs in the rooms (though we would love a kettle), and the bathroom is sufficient. Breakfast leaves a little something to be desired, though they have cereals, decent oatmeal, hard-boiled eggs, and Jimmy Dean sausage sandwiches. During our 4-night stay, we ate there twice (the other two times at Ruby’s, best breakfast burritos in town). We will definitely stay there again!

We have stayed at the plaza several times a year for the last 5 to 6 years. The morning breakfast has definitely gone downhill. The quality and the quantity of food isn’t what it used to be.

Walkable downtown and to restaurants. They have pet rooms and rooms are spacious.

Always comfortable and within a few blocks of downtown.

Very nice hotel. We had a room on ground level next to the garden. Very quiet! Only negative was that the breakfast was not too good. Manufactured scrambled eggs and undercooked cheesy potatoes. No fruit.

The hotel is located close to downtown. The one thing I disliked was the pillows they were hard so I had a hard time sleeping.

Everything was great about the stay except that their water heater had broke down and there was no heated water. I took a cold shower in the morning! The Assistant Manager, Melissa, said she could not refund me any money since I went through Expedia(Hotels.com) and only offered that she MAY be able to give me a discount if I stayed there on another date, but that was a "maybe" and was only because I asked about it. Compensation was not voluntarily offered and she admitted that it had to be asked for. In my case, going through a second party, I am told "I would have been able to give you a refund, had you not gone through Expedia. ...I could refund them but they will not give that money to you." It just seems wrong that a hotel that boasts high quality services could not at least give a discount on the next stay, not just a "maybe"

Had a perfectly delightful experience at The Plaza Inn. Check-in was quick and easy with friendly front desk staff. Room was large and sparkling clean, with an unbelievably comfy King bed. The Inn’s location is the best! Kept our car parked at the Inn and walked everywhere in town…..so convenient. The Inn is located in a lovely garden setting, making for a lovely stay. Will definitely stay here every time we are in Ashland. Highly recommend!