Very hot during summer and pool under construction (not on website when booked!!), manager refused to refund as did hotels.com and it was too late to relocate after arguing with hotels.com via chat.

Very attentive and caring staff. Great location! We have been there twice now!

The hotel was very nice. Well situated at the edge of Terni and close to rail and bus lines The staff was very helpful from reception to restaurant. We can absolutely recommend it

The hotel was very nice. Well situated at the edge of Terni and close to rail and bus linesThe staff was very helpful from reception to restaurant. We can absolutely recommend it

We were visiting family who live nearby. The hotel was OK for our needs and we have stayed there before, but the bed could be more comfortable and the air conditioning temperature does not get below 24 degrees celsius (Italians seem to think AC is bad for your back...). During the summer, in 44ºC weather, it is impossible to sleep. The receptionist controls the temperature of each room through a computer, but we asked several times for them to let us lower the thermostat in the room and the minimum we got was 23º₢. The hotel smells like cigarrette, but the rooms don't. The breakfast is pretty good, compared to your typical Italian breakfast of pastries only. The location is very convenient, near everything, including the train/bus station.

We were visiting family who live nearby. The hotel was OK for our needs and we have stayed there before, but the bed could be more comfortable and the air conditioning temperature does not get below 24 degrees celsius (Italians seem to think AC is bad for your back...). During the summer, in 44ºC weather, it is impossible to sleep. The receptionist controls the temperature of each room through a computer, but we asked several times for them to let us lower the thermostat in the room and the minimum we got was 23º₢. The hotel smells like cigarrette, but the rooms dont. The breakfast is pretty good, compared to your typical Italian breakfast of pastries only. The location is very convenient, near everything, including the train/bus station.

The hotel is conveniently located across the street from the train station. The staff was very helpful and friendly. We particularly enjoyed our breakfasts, the waitstaff was attentive and cheerful, the food was good, and the cappuccinos were the best I had on our trip to Italy. There were a couple of restaurants very close by—and the old city center was a short walk—so we had lots of good dining options and enjoyed walking through the old part of town. All and all we had a nice stay and would definitely stay there again. Although our room was large, complete with a couple of comfortable chairs to relax in at the end of the day, I would say the only weakness was that I did not find the bed to be very comfortable, it was very firm and the pillow quite flat. They were fairly full when we checked in and our room assignment was not the best: first floor with our only window directly over the trash and recycling bins. Although we did not have one of the better located rooms, it was clean and quiet and I would imagine the other rooms are much nicer. I would recommend this hotel for its convenient location and friendly staff.

A Nice hotel in a town with rich and proud traditional culture.

a good location for a business stayClean and tidy staff always friendly

I felt that this hotel should be more a three star than a four star. The room is big enough but the bed is awful - 2 single mattresses instead of 1 double one which was very uncomfortable and the bed made so much noise when you moved. The shower too was unsatisfactory. The location is central (close to the train station but also the main square) which is positive and the staff was fine.

Enjoyable stay but noisy being on the street, particularly very early in the morning, so sleep disturbed. Possibly better elsewhere in hotel. Friendly staff and adequate choice for breakfast. Had a lovely meal in restaurant connected to hotel, but a kilometre away. Also very enjoyable meal In the hotel on 5th floor, which had another owner. Pleasant surroundings generally.

Cool place. Old and outdated, but still a cool place

Is wary near to train stacion, and walkable to the centre of Terni. Most disadvatage is that they have not in holet teir restotan. The restorant whitch is cooperating with hotel is 20 min far of the hotel and it not good situated in City centre. And the oppening hours of restorant is realy strange some time is not open per evening - so you are going for nothing 20 min.

Just a great,clean hotel , wonderful staff, delicious breakfast & with a magnificent view of the most beautiful mountains like never seen before.

This hotel was rated a 4.1 out of 5 on Expedia; it is a two-star at MOST. The first room we were given was dirty, with smears on the walls and stains on the pillows. The second room was better, but by that point we wanted to get out of there asap. Breakfast was decent, and all the staff were very nice. Only book this place if you are looking to save money and don't mind a slightly melonchy atmosphere.

In general we enjoyed our brief stay at this hotel. Staff were friendly on check-in and helpful in directing us to a local restaurant for an early dinner. Unfortunately, one of our rooms was too hot and the other too cold. Directions on how to set the heating system would have been helpful.

Even though the evening was rainy, the hotel was warm and comfortable.

BEAUTIFUL CHARACTER HOTEL, ALL NATURE MATERIALS, MARMORE, WOOD FLOORS, REAL LINEN LINENS. PERSONNEL OUTSTANDING, EXCELLENT BREAKFAST, EVEN CAPPUCHINO WAS SPECIAL MADE FOR US. POOL, FREE PARKING. WE WILL RECOMMEND TO ANYONE WHO IS SEEKING SOMETHING DIFFERENT FROM FLAGSHIP DRYWALL MONSTERS.

BEAUTIFUL CHARACTER HOTEL, ALL NATURE MATERIALS, MARMORE, WOOD FLOORS, REAL LINEN LINENS. PERSONNEL OUTSTANDING, EXCELLENT BREAKFAST, EVEN CAPPUCHINO WAS SPECIAL MADE FOR US.POOL, FREE PARKING.WE WILL RECOMMEND TO ANYONE WHO IS SEEKING SOMETHING DIFFERENT FROM FLAGSHIP DRYWALL MONSTERS.

This was a very well run hotel in a very convenient location. We were there to watch the start of the Moto Giro d'Talia. They catered very well to the participants.

just ok

Total waste of money