Buggyservice

location, vie, food and installation

Room was so dirty, there were stains on the bed, hairs on the floor, ants everywhere. The manager was so unfriendly. We had to call expedia to be able to get a refund as the manager was refusing. They managed to get her to agree to refund us for the remainder of the stay but not the first night even though we couldn’t sleep in the bed. Neither of us slept at all. Don’t recommend this place at all.

We had a new deluxe room which was, all the furniture was brand new and modern with a walk in shower. The views of the sea were amazing from our balcony. The food and drinks were fantastic even Bailey's was part of the all inclusive. Staff were always polite and courteous Overall 5 stars.....

The complete team was nice and friendly! The 2 different a la carte restaurants served good food. There was always the possibility to get some deck chairs with umbrella either at one of the two pools or at the beach. The Pizza and Pasta lunch at the beach bar was delicious. Each pasta and pizza were made fresh. The food in the main buffet restaurant was okay but very often cold and not very varied. The drinks included in the all inclusive deal were okay, the typical style in these medium level hotels. The fitness center was okay but not well equipped and no towels available. Taxi from the airport is 35 Euro and ~20 min. You only have power in the room when you plug the room key card (no other card is working). You only get one card which means you can not charge anything while you’re out or have the AC running. All in all it was a relaxing stay and good for the money we paid

The service and the staff were very cooprative and did every thing to assist us in any way. Special thanks to christina who help us to get the right room and escort us in everything. The facilities are great, the pool, the food, the help we got from the concierge booking us in wonderful trips during our stay. The room was OK, but there were some issues. First we order a queen bad with a shower and a tub, we didnt exactly got it and there were some issues with the room like the matress was litlle bit with bumps, the toilet and the shower were together, not enough place for a person to take a shower without floating the floors the same with the Tub. It didnt damaged our vacation, but it would have been excellent. Our stay with this resort was really wondeful and I'll definitely will recomend it, just make sure the room is new/renovated.

Fabulous gardens and very friendly staff throughout the resort.

Gorgeous all over! The Rooms, service, Food & Drink aswell as the pools were perfect!! More than we expected and felt like such a special experience! We are so grateful to have stayed here. Always something to do, good fresh every day, rooms cleaned and renewed each day! Easy bus in town with incredible views

Lovely hotel in beautiful grounds pleasent staff

TL;DR: The resort is nice, but not for everyone. (We: couple in our early 30s with no children.) I thought a lot about whether to rate the resort a 3/5 or 4/5. Ultimately, our stay was enjoyable, but it is not a place for us and we would not return. Pros: attentive staff; dining areas were beautiful, views were amazing, nice balcony, spacious room. Cons: uncomfortable bed, dirty beach, subpar food (e.g., all desserts, ice cream, Ionio restaurant), bugs crawling through the drainage of our bathroom We stayed here for 3 nights and luckily booked a food tour in Old Town, which was the highlight of our Corfu trip. The resort is pretty far out from the airport and Old Town, so we took a 40 minute bus ride. It seems the resort is geared towards guests who want to stay at an all-inclusive resort and not venture out (maybe apart from a day cruise). It is just a personal preference, but we like to be on-the-go and the lack of activities was not a highlight. I could see older guests having a great time here. I want to emphasize that the staff is great and helpful.

Rooms are a bit smoky and outdated. Everything else was just right. Restaurants and buffet food amazing. Beach close.

This resort is SO beautiful!! We have a nice 3 days with all inclusive. Food was excellent! Drinks and the atención of the all workers. Only one con, they need to have an open bar at the lobby because is open after 6:00pm and if you arrive early you can not have neither water to drink. Also, if they use more golf cars around the complex to pick people who’s going to have a breakfast or to the beach will be better. Other than that I recommend this resort.

This was our first all inclusive holiday and we couldn't be happier - the staff were friendly, the food and amenities were good. Our only suggestion would be that there should be more possibilities for kids that are out of the sun (i.e. a covered playground).

I stayed 6 days with my family. We really enjoyed the stay and my little daughter really enjoyed the kids facilities and activities. We would definitely visit again.

I'm already planning a trip two years in the future. It was great! I had been alone this trip but the staff made me feel at home and answered all my questions.

One of the best resort stays I’ve ever had, the food was incredible everyday the resort was SOOO clean and every day they made my bed 10/10 the best resort ever!

Best All inclusive ever stayed

Pretty decent for a 4 star.

The selection of food was of high quality at this resorts buffet restaurant and there were always several options for vegetarians. The food labels were missing allergy information, it would be good to include this information. We booked deluxe rooms with a great view from the Balcony - these were great but beware of the screeching noise of chairs being dragged across the floor from 6.00 am each morning as these rooms are directly below the restaurant. Complimentary wine, fruit and water were a nice touch. The shower cubicle was very small, and a bit mouldy, the shower head was rectangular in this room so wasn't a good shower experience. However, in the other deluxe rooms we had booked there were round shower heads in the cubicles. The staff at the reception desk were very helpful and friendly. We asked to borrow an iron and this request was delayed for over a day as someone else had borrowed it and not returned it. Seems like there was only 1 iron and ironing board to serve all the hotel guests. Limited evening entertainment and not very much to do on a rainy day, but the hotel did provide several board games and all-inclusive drinks all day to keep guests entertained. The other restaurants also served good food, waiters could be more attentive though and ensure that they explain that some wines are included in the all-inclusive package rather than passing over a wine price list first in the hope that diners will purchase special wines!

It was ok (not that great). The rooms were not upto 4 star ratings. Doesn't had all the amenties which was advertised on the website. So we had to call reception mutiple times to provide the amenities..

HOTEL PESSIMO UNO DEGLI HOTEL PIU SPORCHI CHE ABBIA MAI VISITATO RAGNATELE INC AMERA, FORMICHE E ANIMALI OVUNQUE TENDE MAI LAVATE DA OLTRE 10 ANNI CIBO PESSIMO E FRUTTA NON LAVATA CON ANIMALI MORTI PISCINA DEI BAMBINI ULTRA SPORCA

Vue magique à 180• sur la mer !! Fabuleux. Hôtel vraiment très bien et nourritures excellentes ! Tout est parfait ! Plage sympa avec bcp de transats disponibles. Vraiment tout est parfait. Merci bcp pour ces belles vacances. Allez y sans hésitation , nous y retournerons.

The site is lovely, although there's the constant sound of bugs (that sound like crickets) throughout the day. The room was more basic than expected. Told we have to pay for bottled water - which was unexpected. Dinner the first night was a nightmare. There was a label for a vegetarian pie and even though I double checked the contents with the chef who was standing close by, when biting into it, it contained pork. After reporting to the concierge, I was promised better labels by the following day - that was never followed through. The labels were the same - and when asking the chef for information the second day, I was told they didn't want to tell me incorrect information and therefore declined to give any advice. She said I should try the dishes at my own risk. The room had dead bugs on the walls. Clearly from previous guests who had used a slipper to squish a mosquito or two/three/four/five. The concierge sent a cleaner to remove these after reporting. The bed was hard and the spare blankets were covered in ex guest's hair. Even though this was brought up with concierge also, the blankets were never changed. Entertainment was lacking - very dated. Booked a dinner at the Ionio restaurant to celebrate a birthday and had no mention of this by staff - nothing special done for the occasion. The food was pretty tasteless there too. Pools were nice - guest reserved these with towels very early however. Overall, not the experience we had hoped for.

The resort itself is very nice, as well as the staff. However, food is absolutely subpar; cheap offers, no taste, really horrible. The rooms are also very dirty as the daily cleaning service is a disaster. We won't be back.

Highly recommend this hotel, staff excellent, very friendly and helpful, private beach great, no problem getting sun loungers at the pools or beach. Lunch meals different at each pool /beach. Beach was fresh made pizza or pasta - excellent. Other meals buffet style and lots to choose from. You can book 2 nights a La carte as part of AI package. Would highly recommend. Hotel and grounds are in different levels so some steep areas and steps. Grounds well maintained. Evening entertainment team very good - some live music, quizzes etc. all fun and entertaining. 25mins by bus into Corfu town. Bus stop at entrance to hotel. Corfu time worth a visit - especially old town and fortress.

Food was average, I got food poisoning from the buffet The 2 other restaurants were quite nice Cocktails are so strong & bit sickly

It is my first time all inclusive experience and which is amazing. You dont have to worry about where to eat and what to drink. Everything even alcohol is included. The food is super super amazing. The dinner near the beach is just like tasting menu standard and is much better than other restaurants in the town Swim pool is so busy but it is quiet. Bungalow style room is so much make you feel like in holiday So lovely stay will definitely come back again

Food was pretty good, staff v friendly. Nice views. Only issue is the beds are very hard and quite uncomfortable.

Very good. Could be even better if the food was a bit better. However, considering it’s all inclusive it was very good.

This was the worst hotel I’ve ever stayed in - the place is in a poor state of repair, the food is truly grim and in the height of August it was packed with people.

You need to be up at 7am to reserve sun beds at the large pool - this is against hotel policy - however the hotel manager is weak and effectively shrugged his shoulders when complaints were escalated to him. When I mentioned placing photos on social media, he asked me if I was threatening him! The meeting didn’t go well. Food was good but repetitive. Location is isolated but the resort itself was very pleasant and kept clean. Wasps and mosquitoes are a big problem. Families left their dinners when eating at the outside restaurant - we had up to ten wasps join us at our table. Some great staff, some not so great, but somewhat spoiled by the manager who wouldn’t enforce his own policy.

Lovely hotel with amazing views. Clean comfortable rooms and good food. My only issue is the food was much the same (and serious lack of greek food!) and with the current COVID measures in place lots of queuing for food. 45 minute waits as some points! Also, lack of available sunbeds when the hotel became busy. If you didn't get up early and save beds then you were out luck on both pools AND then beach! Not much around the hotel either it is journeys to get to a more town like place. But for a nice relaxing 5 days it was perfect.