After a small hiccup at the beginning regarding our package. I would like to rave about this resort. The management should be very proud of their staff. They were all very special. Courteous, happy, helpful and went above and beyond their duties. Thank you for making our holiday amazing!!

The beach is gorgeous and the staff are fantastic. Good selection of non-motorised water sports, bed is comfy and the free minibar (soft drinks only) is a nice touch. Only reasons for 4 not 5 star rating was that I thought the on site restaurants were a little over priced for the food as were the drinks, and shower gels etc we’re not replenished (minor touch I appreciate).

Location is beautiful. It all feels a little tired though and needs a general spruce up to keep up with the competition both on the island and elsewhere. Food is OK bur seems silly to have a sushi restaurant when every ingredient has to be flown in. As a result it’s a bit like buying it from Waitrose! As others have pointed out the breakfast buffet is identical every day and the pastry cabinet looks like something picked out of a skip. Water sports excellent. Some of the staff were a bit miserable but mostly very good. Caribbean I guess. In summary we enjoyed our stay and would go back but some real improvements needed to keep up with the competition and justify the price. Oh and whilst you can eat off site Jolly Harbour is 20 mins and English Harbour 30 minutes so it’s not that easy.

Great setting but in need of a complete renovation.

Great hotel for a family holiday, the food and location were great

I can’t say enough good things about this property the staff is so kind the kids club so amazing the food delicious and the room spacious. Currently our flight is delayed and they made it easy for us to stay and feel welcome. You will be so happy you chose to stay here!

This is a lovely beach hotel. The staff are very pleasant and extremely helpful. The beach is amazing: soft sand and the water is pretty calm. The pool is big and well-designed. The pickleball courts and tennis courts are in great shape. We only tried the non-mechanized water sports like kayaking, sailing, water-bike, but these were all very nice. The cocktails from the different bars were all very good, and the food is excellent; all the restaurants are good, but the two restaurants we liked in particular were East and Indigo. Unless you are planning on going off-property to restaurants outside the hotel, I would strongly recommend the all-inclusive; otherwise the food and drink can get somewhat expensive. The meet-and-greet at the airport (which you get automatically if you are using the taxi service through the hotel) was helpful; we went through both immigration and customs in less time. The Ocean Suites are big and comfortable, everything works well. The only slight negative I would mention is that from the Ocean Suite you do get a view of the sea, but it is not a clear view; there are a lot of coconut trees and the Ocean Suites are set back quite a bit from the water, so you are mostly looking at the beach. I would not call this an Ocean Suite. As Expedia gold customers, we were told we could get a free update, and we requested to be moved to Balcony Beach Suites (which have a much better view) but this never happened. But all in all, we strongly recommend Carlisle Bay

Very rustic

Beautiful beach. Good beach “toys” such as hobi cats, paddle boards, kayaks etc. Tennis courts excellent. Staff very nice and friendly and breakfast options and quality in particular is really good. I think a great place to go if you have kids as there is a family atmosphere. When we left, the place was packed with young families. A bit lacking if you want a luxury break as the property overall feels a bit tired and in need of investment. This includes the common areas as well gym and rooms. The staff are super nice but the service level would be a bit inconsistent for a more demanding traveller.

I stayed at Carlisle Bay with 7 other friends to celebrate my and one others birthdays. The staff were amazing and I would rate them 5/5. The hotel is not the typical all inclusive hotel and a bit dated. It appeared to cater to a specific group of persons as well as a specific age range.

We loved our stay. It was exactly what we were looking for. Perfect setting, intimately laid out, terrific service from pre-arrival, greeting and checking in, bar and food service, and checking out. We will be recommending to our family and friends. A great place for families, groups, singles or couples.

The bed low pillows uncomfortable

At best a 3.5star hotel on a beautiful beach. Maybe best suited for families who want to do water activities. We were very disappointed that this was our last stop on our romantic couples trip. What looks like “coastal chic” on the website is really outdated, refurbished decor from the 80’s. The lobby was dark and dingy, with furniture possibly from the 70’s. The koi pond had trash thrown in it. It’s fine for what it is, just please do not book thinking it is going to be a 5 star resort.

All the very best- people, hotel, island. Will be returning for a longer stay

Everything was great. We had a beautiful room. and the best part I received a $100 spa credit thank you.

The staff was above and beyond. We loved it here so much that we already booked to return next year!

Family friendly resort with professional staff that are very kind, gentle and helpful. The resort was clean, food was delicious and lots of different options. Note - you can ask for filtered water if you don’t want to pay for still or sparkling at meal time. Nite - ask for mangos and bush tea. You won’t regret it

Very personable staff.

Great location, staff very friendly and accommodating

Clean, staff was extremely attentive/friendly, rooms are perfectly situated on the beach. Had a great time at the resort.

The beach! The super relaxed, zen vibe.

What a wonderful experience! I absolutely love Antigua. The people here make the island so special and amazing. They’re such hard workers and really aim to try to please and help you. My family and i (husband, toddler and baby) went with the alol inclusive plan. The lunches at the hotel are incredible. You can order and eat at the beach which is what we did with two little kids. service on the beach was good. There were a couple days we had to track someone down to help with fixing the seats but otherwise everything went smoothly. The dinners at the hotel were okay. East was good if you were in the mood for Asian, the Italian restaurant is only open 2x a week and when we did go it was alright. The pizza is amazing tho. The dough was incredible. Because we had kids we couldn’t go to the adults only restaurant, and Indigo was really great. However if you’re looking for a change of scenery after being there a week and having breakfast in indigo, having dinner there becomes redundant. I cannot stress how amazing the Service is at the hotel! The only complaint, tho minor, is the room is a bit dated including the bathroom but very well kept. The beach. Oh the gorgeous beach!!! Perfect for toddlers and baby’s.

100 people standing around 4 trying to make them work and it won’t happen average waiting time for a coke with lemon and ice 21 min

Charging competitive rates but facilities are a bit tired. We had a dreadful check in experience and service was average. Won’t be staying again.

Set in a beautiful bay, lovely staff. Excellent rooms, but the shower has a smooth tiled floor and is extremely slippy. Has to put a towel on the floor of the shower to be safe.

This hotel is located on a gorgeous bay, probably one of the most beautiful in Antigua. However, if you're also expecting some luxury then this hotel completely lacks it and it's not the place for you. It's very important to be aware of this detail and manage your expectations. Given its classification as a LHW, I've ignored all reviews describing the hotel/amenities as nondescript and underwhelming thinking there's no way this could be true but I was wrong. However, what saved the trip is the fact that our Terrace suite was located right on the beach (as in you open your back door and you're at the beach and a second away from a fascinating and breathtaking view). To me, this was a dream setting which is why I decided to stay. The room itself needs a lot of TLC with a terrible paining job, old furniture, nondescript bathroom. Food: we didn't have the all-inclusive package. The food is overall very good (service is slow, expect around 60mn wait) but the taste makes up for that. our favorite restaurant was EAST - truly amazing. Prices are a bit on the high side but reasonable. The daily breakfast however is terrible :( The buffet consists of 3 small tables, one with inedible pancakes, waffles.., second table with bad quality fruits and the last with underwhelming croissants/muffins. You can order eggs etc but the quality was meh. Overall the hotel is okay. I might come back given the fascinating natural beauty of Carlisle bay while managing expectations in terms of luxury.

The resort felt spacious and not overly crowded despite the hotel being relatively full. We made good use of the watersports facilities. Might have been nice if they had a slightly bigger selection. There are 9 tennis courts, so great for those who are avid tennis players. Kids club staff were so friendly and there are activities for both the younger and older kids which was appreciated.

Compact resort, waterfront rooms, short walking distance to everywhere, great beach, calm water, available beach chairs, and good walking distance for joggers along the beach. Pleasant non motorized water activity.

staff above all were the best. they were personable, warm, helpful, knowledgable, and went above and beyond. they made my experience

Great property! Clean and well kept. Staff is amazing!

The property, room and beach were perfect. The staff was friendly, respectful, and helpful. Would definitely stay again.

This was our second trip to Carlisle Bay and of course it did not disappoint. We will return in the near future!