Location opp train station, very near to the walls, staff great

Hotel Rex's staff are friendly and helpful. There is construction right out front so the view wasnt great but they didn't start working til 9ish so it was not disruptive. Location is close to entrance to Lucca and they are working on making it more pedestrian friendly.

Nice hotel beside the railway station and a few minutes from the centre of Lucca. So a superb location for a couple of days visit. Friendly staff, clean room and satisfactory breakfast. Room small but adequate.

Does exactly what it says on the tin. Location is good. Just right outside train station and 5minutes walk to the walls. Rooms a bit dated but good size and functional with a mini fridge. Shower was fine and room keeping did a good job each day. Breakfast was average but think it was free so can’t complain. Bread, hard boiled eggs, selection of pasties and selection of cereals. Air con broke in our room so we’re moved room immediately. Staff were very good and did their best to help us get to Florence as train strike and no buses on a Sunday

5 minutes walk from the railway station in Lucca and only 5 minutes walk to the walled city. The Rex hotel was very clean and comfortable throughout, the staff were friendly and attentive to our needs, as my wife is disabled. The continental breakfast was adequate with no limit on eating.

A wonderful hotel. A perfect location, between the railway station and the town walls, only a couple of minutes walk from the cathedral. Sizeable, clean and well‐appointed rooms, a generous breakfast and incredibly welcoming at reception. Highly recommended.

Excellent position. Clean. Good breakfast. Everybody very kind

Great location just outside the historical centre and beside the train station. Very clean and a good breakfast included. Staff is very nice and accommodating.

Interesting hotel. Old world charm. Could use some updating. Next to the train station and easy access to the town. Good breakfast I’ve been in six hotel rooms on this trip and they all needed a fan.

We spent 5 nights at Hotel Rex and would happily stay there again. The location is very convenient to the train station and very close to the entrances to Lucca. The room was clean and comfortable, the staff was friendly and welcoming, and the breakfast buffet was delicious.

The staff were very friendly. This hotel is just beside Lucca's train station and was convient if arriving by train. It is only a short walk to one of the city gates.

A perfect hotel for a few days Lucca! Nearby the city and nice helpfull people

Super friendly staff. Steps from the train station and close to the city center. Clean comfortable rooms.

Quant, unique, quiet and friendly, everything you need.

Great location nice people mediocre breakfast, needs refurbishing

Excellent location and very nice staff

Awesome stay, excellent breakfast. Very convenient location to the train station and the old city. Friendly staff. Clean rooms.

Staff was outstanding. So friendly and helpful. We arrived early so they kept our bags while we headed to Pisa. The room was large with comfortable beds and crisp linens. The decor is definitely “unique”. We had a chuckle and thought it was fun. They have lots of little nooks with books, baskets of cookies and Knick knacks. Very kid friendly with a few toys in our room. The breakfast was delicious with a large choice of pastries, meats, cheeses, yogurt, juices, coffee and cappuccino, cereals, toast, fruit and much more. Steps from the station and the gate into town. Close to good restaurant(s). We loved the staff and our stay.

Very clean, quaint hotel, warmly greeted at the front desk, large room with A/C, kettle, tv, breakfast. Outside the wall, just a few feet from the train station (we had booked an early train so this was convenient). Would definitely recommend.

This property is right outside the wall to the city and had free parking which is always a plus. The hotel is older but has a lot of charm. The breakfast was excellent. We only stayed one night but the town was a favorite. Loved walking the wall in the early morning. We listened to music in several areas of the city at night one of which was at the amphitheater which was where we also ate dinner. Great stay and the city was a wonderful surprise.

Apart from a grumpy and unhelpful welcome, things got better in this markedly old-fashioned hotel, but not enough to stop me checking out one day early. Antiquated but efficient a/c system; small but clean en-suite and a quiet room were the plus points. Dull rather gloomy decor and a complicated system of light switches were negative issues. It seemed impossible to have an independent bedside light. There was a more than adequate breakfast with an interesting range of crockery. Location was extremely convenient for rail travellers but was a five-minute walk to the city entrance gate.

I do not like writing reviews

Good service and cosy

The location was excellent. Rooms were clean, but quite outdated. Breakfast was not great. The first morning our milk was spoiled. We did not have enough confidence to try it again after that. The man at the front desk was friendly and helpful.

Very handy for rail station, city walls and start of Via Francigena.

Very nice staff and rooms were great

Et lite, hyggelig hotell med hyggelig betjening. Utrolig rent!

Hotel Rex is a very friendly hotel. The staff are very welcoming and pleasant. My favourite stay in Italy. The location is so perfect for travel and sightseeing. Love it here!

Very friendly staff and perfect location just outside the medieval Wall.

Near the station, free parking and free breakfast. Easy to walk into town.

Room kept immaculately during our stay and most pleasant and helpful staff. Ideal location for visiting the walled city and access to the station.

Great hotel with lovely service. Very clean room with every little thing thought of. Welcome staff and would recommend to friends.