Fabulous hotel in a great location.

We was very satisfied with this trip, couldn't find anything to complain about..

We stayed for four nights in two rooms at Compass Club Level in September 2024. This hotel is in desperate need of refurbishment. I can’t believe the price they charge for the poor standard of accommodation. It has the potential to be a beautiful hotel if Disney chose to spend some money. The bathrooms are dated and not very luxurious. I’ve seen better in budget hotels. The wallpaper was peeling away in our room and the furniture is bashed. Don’t get me started on housekeeping either. Every day it was half a job done. Dirty mugs and glasses left. Tea and milk not replaced, bins not emptied. One even left us a broom in the bathroom but they quite happily took the tips left in both rooms. Needless to say I didn’t bother after that. The beds were hard and the air con was none existent. It doesn’t go below 20°c and the weather was warm so we didn’t sleep well at all. The breakfast in the Compass Club lounge had a decent selection but was lukewarm every day of our stay. Most of the cast members were polite and helpful apart from a couple that seemed disinterested in helping us with a couple of issues that we had. I definitely wouldn’t stay here again until it’s had a refurb and even then I’d have to reconsider. We love our Disney trips as a family and nothing beats WDW in Orlando. The hotels, food, cast members and parks are just a cut above Paris so my advice would be to save your money and go there instead. I certainly wish we had.

I have always loved Newport, and trip was no exception. Brilliant hotel 5 ✨

The Newport is in need of a massive update. It certainly misses the mark when compared to other Disney properties in other countries with regards to room features like outlets, air conditioning, general cleanliness, and food options at the restaurants. I would recommend the other hotels at the park or even ones outside the resort before choosing to stay here. It’s not worth the cost.

Don't usually write any negative reviews about Disney properties as we stayed in many and all over the world - California/ Florida/Paris but this time price did not match the expectations and that was after we got upgraded to the room with the lake view. Pros- you are on Disney property with it's magic hour and facilities, pretty nautical decor, comfy beds, helpful staff, great swimming pool and 2 amazing restaurants. Contra- it's an old hotel with cracks showing everywhere, no usb plugs anywhere and other plugs are not in any convenient places, toilet behind bathroom door ( need to be carefull not to hit someone sitting on it), not enough sun chairs by the swimming pool, room chairs in need of new upholstery; hotel requires renovation and modern updates including decor and furniture. It's a good hotel but I don't think it's worth it's 4* as it requires lots of improvements. If you want to save some money and still be in Disney bubble book Sequoia Lodge or Cheyenne.

The hotel is tired, our bathroom the shower slider was broken so you couldn’t shower without holding it in place, there was black mould on the seals and it was very very old fashioned. The breakfasts weren’t great given what you pay and the carpets in the room didn’t feel clean!

The service we received in this hotel is amazing especially the check in staff. They are very friendly, warm and welcoming. The location is great for Disneyland and bus transfer is so convenient.