Front desk lady was extremely helpful with local food and site seeing recommendations

Very Good

Recomendable

Heat was necessary but it was not working and it was too cold

Dark parking garage for 15 Euros.

genial

Basic hotel with clean and comfortable room and bath. It's only a ten minute walk to the Cathedral. Not the most exciting location, yet convenient and safe. Central bus station only ten minutes away. Good value for the money. Friendly staff at the front desk.

H

safe parking and within a few minutes walk of the centre and a variety of shops

We had no booking conformation or support so could not find or stay feeling totally let down never again

I was disappointed that the hotel was advertised as “a view of Burgos Cathedral” and that the view was only available if we opted for twin beds instead of a double bed.

Hshshshsh

Great hotel. Staff very friendly and helpful. Room quite spacious for a city centre hotel. Very close to city centre.

The room was compact

Good view of Burgos. A short walk in to town. Ideal. Staff friendly and efficient.

The room was spacious and clean, we were very impressed with Burgos

Excellent modern hotel very welcoming and lovely room. Bed was very comfortable.

Excellent hotel. Very comfortable and friendly staff

We will never , ever, stay here again. We wanted to see Burgos but almost couldn't because of our stay at this hotel. We booked a superior room, which had a great view and nice patio on the 11th floor, but the weather was quite warm and the air conditioner did not work. We spent a hellish, uncomfortable night, and when my wife went down and complained the next day the desk clerk was sullen and blamed us/her for not knowing how to make it work.Well, they sent the housekeeper up (who seemed to be their handyman also, figure that one out) and she confirmed that it was not working. When I went down and resolutely told the clerk that I would not stay another night in the room I was met with a "so what" response. Finally when I became adamant, the clerk said that if they couldn't fix it they would move us to another room. This was after at least ten minutes of "so what responses", which was hard to take after a night of no sleep whatsoever. When we returned 2 1/2 hours later the air was working but we were told under no circumstances to remove the "card" that had been placed in the switch at the door. Upon checkout we were met with sullen hostility like we were terrible problematic people. We have NEVER had a worse experience at a hotel ever, and we have traveled the world for far more than a decade. If you should read this but still decide to stay, you can't say that you haven't been warned. We must, however, sincerely thank the maid/"maintenance woman".

S

Comfortable beds and clean room and bathroom. Window exteriors were very very dirty so it gave a negative feeling to being in the room with the curtains open. They were kind enough to provide a cot for our little one, but it was missing the solid base so the metal bars under the thin soft mattress would have been dangerous and very uncomfortable. Also no sheets whatsoever and no pillow were provided. So we didn't use it. We didn't want to bother the night receptionist as it was late already. We thought it unusual that it was delivered in such a poor state. Our little one slept with us in the bed in the end. Otherwise a comfortable stay.

Difficult to say much as I was there just one night and out with a friend a lot of the time. The hotel was clean though the reception area a little narrow for social distancing leading to a couple of mask to mask encounters particularly coming out of the lift. Overall I felt pretty safe though. Room was comfortable and clear. Didn't try the catering partly due to the issues above. Parking very close and convenient which was important though a bit on the pricey! I would stay again (as indeed I am tomorrow on my way home ....)

Hotel location of this hotel is wrong. I chose this hotel, as location is close to city center. But actual location is a bit far.

Overall a pleasant stay, parking could be a little cheaper not so bad for one night for more it would mount up at €15 a night. Short walk to the centre ideal position.

In the middle of the city, close to main attraction. Reasonably convenient underground parking.

Nice hotel with secure parking close to city centre.

Very good hotel unless accomodation fee is not so expensive.It is near to bus terminal . I will appreciate if they could leave pot in the room.

Close to all main tourist attractions. Nice enough hotel

Hotel very near the old town and close to restaurants and bars. The room was a little small, just enough room to get round the bottom of the bed but nice bathroom. All was very clean. The staff could be a bit more proactive with the guests. No acknowledgement or greeting at breakfast.

The room was modern and a great size, with a nice view. Staff were friendly and helpful.

The room was modern and a great size, with a nice view. Staff were friendly and helpful.