Everything

I stayed 8 days and had several issues with billing (double billing), but the manager was great about helping me rectify it. I think it was more of a problem with my credit card company. The breakfast was mediocre, but served its purpose. The property was nothing spectacular, but it was safe and clean for a reasonable rate.

No pens & paper in room

I will definitely stay at this hotel next time I am in NWA. Bonus Braums ice cream is directly in front of the entrance!

It was clean and a quite place and safe place to stay, would stay hear again

Clean enough, breakfast was ok, served its purpose. Pool was dirty

Be cautious of extra fees. I booked on hotels.com for one price but when I checked in the hotel added an extra fee and ended up charging me $8 more. When I checked in I was told breakfast was from 7am-10am went down at 9am they had shut everything down, found out they had told another family on our trip breakfast was 6am-9am, went down the next morning at 8am and there was hardly anything out and what was out was sub par. The pillow cases were stained and the pool looked green. If in a bind and for the price it’s ok but I don’t know that it would be my first choice to stay here again.

Everything was just perfect!

The beds in the room were great!!! We had the best night’s sleep!!! The room itself was very nice and plenty of space for comfort! Was not crazy about the breakfast but there were plenty of places to eat within walking distance.

was a very pleasant place to stay. The breakfast was great and lots of selections.

The property was surrounded by everything you could think of. Things I did not like was the AC was not cool enough, as if it would shut off in the morning. Plus no extra mirrors as you see in other hotels, one the one in the restroom is what you had to work with. But they did offer two ironing boards and 2 irons ???? One of those could have been replaced by a body mirror.

Quick check in and comfortable room and bed.

Great location next to interstate but quiet room.

Very comfortable .

Nice little hotel in a great area! Close to restaurants and shopping and Interstate. Clean. Beds comfy. Front desk staff very kind. Overall great little hotel and priced right. We will surely stay here again next time we are in Springdale.

The hotel was decently clean but some areas needed attention. The key cards for the room continually stopped working even after having them recoded more than once. There was only ever one person working so usually no one was at the desk when I went by with questions or needed my key recoded. The workout area is outdated, but at least there’s a place. I’ll probably try another place next time I’m in the area.

Advertised as a suite. When questioned was told because it had a microwave and mini fridge it was a suite!

Convenience and cleanliness

Great hot breakfast, clean and quiet room, friendly staff, and good bed. It was a great stay.

Clean and comfortable. Would stay here again. Great location.

So I never really write reviews unless it was an amazing experience or a really bad or if its something to worth noting to let other know. First, the building itself seemed to be a higher grade hotel before, it's really nice. The issues I had were the following: 1. the bed, even with the mattress pad it had (which is comfy) was sagging in like 3 different places therefore woke up with pain. I let them know the next morning and all they said was that they can switch me rooms. I was only there 2 nights so I delt with it. But if housekeeping is there everyday why would they still have a saggy bed if its noticeable every day. 2: you can tell its a franchise hotel because the owners seem like penny pinchers. All over the breakfast are a there are printed signs that say you are not allowed to take breakfast to your room. Coffee is not 24/7 like most hotels under this brand. The best thing about this hotel is that evening/night shift girl who works the front desk. She was really sweet and lovely, too bad she won't be long. My last morning the front desk lady started yelling at a guest in the breakfast area. IDK why. This is my honest review. I do stay in a lot of hotels for work.

Great location. Clean and comfortable. Staff was great.

I was honestly very surprised. I jad low expectations going in, but everything was great. The room was clean, the showers were hot, and the breakfast was above average as far as continental breakfasts go. I would definitely recommend.

everything

Great place to stay, and an even better price!

Loved everything except the breakfast. But overall good and the beds were so so comfortable

Staff was friendly and place was clean.

Pleasant place

I called in advance for a late check-in, to which the gentleman is very accommodating. He said it would be there late anyway. We both laughed. When I arrived, she was not at the front desk, but was a right around the corner. Looks like she was running double duty of running in the front counter as well as doing laundry for the hotel. I love to see someone. We were checked in and on our way to the bedroom. We walked into a nice looking room. Everything was as it should be. It had more than what we needed for the stay. It included uh kitchen with a refrigerator and a microwave in addition to cooking utensils, plates and cups, etc. Came down next morning for breakfast and everything was great. Probably the largest variety of items that I have seen at any hotel. They had ham, egg and cheese croissants. They had many waffles for the waffle maker. They had oatmeal, cereal, bacon, eggs, bagels that were plain and cinnamon raisin. And cinnamon raisin. Also had muffins. Coffee, tea. They also had merchandise for purchase like chips and candy, as well as maybe some toiletries as well. It was a nice spread. Spread. We are only there for a night but definitely enjoyed ourselves. The only thing was the room was super hot and it took us a minute to cool it down. It was pretty cold outside but you know when the room is 72° when you walk in, we almost melted. We would definitely stay there again.

Nice property. The room was very clean and the staff was kind and helpful.

Wasn’t able to have visitors. Which makes no sense when it’s the holidays and people wanna visit their family so I couldn’t even visit my family at the hotel I paid over $100 a night. They asked me how many people was staying and I told them 3 and they didn’t say they was going to take $15 from my deposit . Then I called and asked them and they said because the third person and that’s not cool to not inform the guess for the extra charges. Very disappointing stay and I will never be staying at that hotel ever again.

no good