Quick business trip, great hotel with fab service!

Great location when travelling South from the Ferry Ports. Easy access from the motorway and excellent parking (10€). Room spacious and well equipped. Unfortunately the restaurant was not open at the time of our stay but there is a very good tapas bar within a 5 minute walk.

Great staff, very friendly!

I stayed 4 nights at this hotel in two different types of room. The standard twin room and the superior double room that is almost the same but with a bigger bed, queen size probably. Both were very clean and comfortable. The rooms were very quiet, I'm a light sleper and didn't have any issues, curtains block light totally. Shower had very good pressure on both rooms. The buffet breakfast is excellent, nice variety and fresh products. It is worth the extra money. The personal was friendly and helpful in all my interactions. They helped me with an online buy I did, the hotel keeps packages. The underground parking was also very convenient with very wide slots. I would definitely recommend this hotel and would stay again, in particular if you want to visit Madrid and have a rental car.

Quiet and confortable 2 nights stay. would recommande with no doubt.

Even if the area is not so nice (far from city center, close to highway - but good for a stop if you are going north), this hotel is really great. Kind staff, no noise from outside or from other rooms. very nice and large room, large bathroom, comfortable bed. Good restaurant - tried both for lunch and for dinner. Convenient meeting room, very well organized.

Clean comfortable hotel with great pastries for breakfast. Quite a way out of Madrid but train only 10 minutes walk.

It was a good stay.

it was good stay with clean room.

first off the staff were on point, my wife and I dealt with the manager "Alfonso" and he is to date the best manager I've had the opportunity to interact with, helpful in every way. he went above and beyond for us and for that! we will always try to book this particular hotel when we're in Madrid. once again thank you Alfonso.

Attended a family wedding and the hotel location was ideal. Hotel was very comfortable and clean and staff were very helpful. Amenities were good.

Fine service minded staff. Good, very comfortable beds. Overall, fairly good value for the price paid.

Good hotel only let down by a tiny gym.

This hotel was recommended to me for being well located for my final destination. A small but tidy hotel the three things that really let it down were: 1. The inability for the room aircon to get the room cool enough, I could only get it down to 25 C2. No tea/coffee making facilities in the room3. The in room refrigerator is built in. The hot air from the motor cannot escape so the fridge contents do not get cold.Within two minutes walk there are a couple of cafes and a decent sized supermarket with a small mall and ATM a 15 minute walk away.

Second time around in this hotel. Disappointing. It is not a 4 stars hotel. Unfriendly and dry staff besides the fact the room was “smeely”. I will think it twice before I return

Excellent hotel

Nice hotel

Stayed here over 11 years since it opened. Love the staff, most of which has been there for much of the 11 years. It is close to our family who live in Las Rozas, convenient from the airport, downtown Madrid, and neighboring towns.

Nice and clean room. However, no complimentary coffee or tea provide at the room

Very pleasant hotel if you need to stay just outside Madrid. The room was very clean and very nice. I did not hear any noise from the Expressway next to the hotel. Very convenient to get out and in from A6. I also found it worth to pay a little extra to have breakfast buffet included with the room.

My stay was ok, But it seems that the hotel doesnt have a restaurant, bar and roomservice in August which is not great after a day of hard work. The rest was good nice people clean rooms.

Overall this hotel is perfect for my business needs. The only down side is the breakfast and breakfast staff. The breakfast room is small for the hotel, choice is limited and never seems to be topped up with essentials unless you ask. Otherwise room is always clean, aircon is efficient and bathroom very smart and well equipped. Recommended .

This was an average hotel with a good location in a new area.

Have stayed there numerous times for more than 8 years. Convenient to travel, staff very friendly and responsive. No problems understanding English.

Nice hotel outskirts of Madrid but was were we wanted to be,very quiet at weekend but busier Monday due to lot's of office blocks.Staff were great and hotel clean only thing missing was tea/coffee in room but had minibar.Only a minor thing but tele was small and only had CNN in English could have done with Sky/bbc news but very minor as we wasn't in room much anyway.Would stay again if in area

Room was very clean and comfortable, staff were friendly and helpful. Great selection of food for breakfast. We chose this hotel as it was close location to family, however not ideal location if you are looking for a city break in Madrid as you'd need bus/metro commute to city centre (actually not any trouble as Madrid bus and Metro service is excellent). Would definitely stay there again.

Had a great stay, the hotel is fantastic with clean modern rooms but the only downside is the location. It takes around 20 mins from Madrid centre but apart from that I would recommend this hotel to anyone.

This is a relatively new hotel in a bland modern part of the Madrid suburbs. A car is a must here. The hotel offers good value and is well equipped. Good breakfast. The only problem is the main restaurant. The food (fish) was not cooked properly and still not good when returned to us. The restaurant is expensive and lets the hotel down badly, otherwise a pleasant stay.