A/c no working

We have just returned from a 7 night stay at the Azzure Palace Hotel. Whilst I cannot really fault the room we had there - a corner suite which comprised a large bedroom, large sitting room with two sofas, tv, mini fridge and additional storage, a good sized bathroom with a bath; however the shower was just an attachment rather than a separate cubicle. It did take a long time for the water to run warm. The bed was very large and comfortable. There was a tiny balcony just big enough for the one chair that was provided, this overlooked the marina and seafront. No kettle for tea/coffee! Breakfast was generally very good with a good choice. The lady who served us every day was extremely helpful (sorry I forget her name but know she was Hungarian), she was extremely busy and seemed to be on her own. It did seem slightly odd that the selection of juices were not labelled so you didn’t know whether you were getting orange or pineapple! Also there was no fresh milk for the cereal - you had to ask for this which gave the waitress even more work. There was also not enough tables some mornings which meant people had to wait. The hotel is situated on Nettuno’s seafront opposite the marina; at night this area became a haven for street traders, lucky lucky men and street performers! There is also a bar opposite that had loud thumping music until the early hours of the morning on at least four of the 7 nights that we were there - a peaceful nights sleep we did not get!

Great location right on water, walking distance to beach, restaurants, bars, cafes and town centre. Was able to check in early afternoon and staff were pleasant and helpful.

Very nice Hotel vis a vis to the Marina, close to the beaches and the old center of Nettuno. Absolute friendly reception staff with good english skills and a very good service. The breakfast service staff was helpfull as well. The complete hotel and the room was very clean. Everything worked well - aircondition, shower,... The inly disadvantage was the noise until late night inside the Hotel due to ceramic floors, stools, which had benn moved in the neigbour rooms as well as voices. But if you want to be just at a wonderfull place close to the nice beach of Nettuno - this is the Hotel we can recommend!

Best hotel in the area. A little quiet in off-season but rooms are nice and the view across the marina and the beach is great.

The view from the rooms was gorgeous and the included breakfast was fantastic.

Air conditioning was not working.

After check out I could let my luggage in the reception without any issue and pick it up in the afternoon. The Staffs are also very friendly and helpful.

Great hospitality, clean, comfortable, and the restaurant upstairs was amazing. Right across the street from the ocean and next to a gelato store. Tons of shops nearby - we loved our stay!

I stayed there for 1 night for a wedding at the Basilica few blocks away. I had a nice room with ocean view. Room was clean, breakfast was great and staff were very friendly. Highly recommended

Great hotel and staff. Very clean and in a perfect spot. Staff all speak English too.

All front desk staff speak english. This hotel is located in the best spot in the city, the closest you can get to the water. Walk across the street and you are there. Many restaurants, ice cream shops, markets and anything else you may want is right here. This place is 10x better then I expected. The train station is a 5 minute walk away and for 3 Euros you can catch a train to Rome. That ride is about an hour long and the trains run about every hour or so. Love it here.

it was amazing. very helpful, pay attention to any details.

This is our second stay this year. Great hotel in a great location. It is clean, safe and comfortable with lovely staff and really good breakfast.

Great property, very roomy and updated with super frequently staff. Highly recommend!

Hotel is in a good location in Nettuno. Good breakfast service. Very close / Walking distance (5-10min) to very nice shopping areas. lots of restaurants in the area as well. Very friendly staff. One challenge with the hotel is the parking as that the only available parking in on the streets. Hotel offers no parking areas or service. Account for that if driving and need to park.

Very helpful front desk personnel

ALL IS GOOD

Disappointed that the advertised hotel parking was limited street parking in front of the hotel and full including a builders truck, was given €2 towards paid street parking by reception, not a problem as I found a nice space and was happy to pay for that at only €5.75 for the day. We had a room with a sea view but it was obscured by the scaffolding around the hotel and the balcony was covered in dust and debris. The air conditioning, main room lights were not working in the room and the shower hose leaked badly, did not bother to report to reception as only discovered this in the evening and only there for 1 night. The reception guy was polite but a little sarcastic pointing out that we had not reported the issues, he offered a partial refund but then said he wasn’t able to do anything on the system as we had booked through Expedia, we had actually booked through hotels.com which I advised him and he told me to email the hotel with a list of the issues and they would resolve the problem, I spent some free time doing this and sent photos but they haven’t replied. Disappointed as not up to standard for a 4 star hotel and more like a poor 3 star. I work in maintenance and can see that the hotel is undergoing renovation and still trying to operate with certain facilities not in operation.

Likes: Sea View, Overall condition of the hotel, friendly staff, central location, limitless continental breakfast. Dislikes: Motion-activated lighting on upper floors (I accept that it is a power-saving need), but makes the floors very dark even in daylight. Expensive restaurant (did not use), bar in lobby underused (staffed by receptionist at opposite end of the lobby - missed a big opportunity

Thoroughly enjoyed my stay at Asturia Palace Hotel. The staff were very friendly and rooms were very clean as were the corridors. We had a lovely sea front view which was a joy on the mornings. Buffet breakfast was more than enough with a high standard of food and cleanliness. Guests were provided gloves for serving themselves and masks were required for staff and guests in these Covid secure times we find ourselves in. I cannot fault the five days I spent here and would gladly stay again.

The place has old time charm and may look a bit dated, but the location and staff make up for all of that! Everything from the pick up from the airport to the cappuccinos in the morning - perfect! We loved our short stay and will be happy to return.

I didn’t like the parking on the street or the lack of pillows. The hotel was dark and not very lit

All staff really helpful and welcoming. Hotel has wonderful faded elegance - please never “modernise” the interior into a Generic Contemporary! Everything is simple and lovely.

the Hotel is sooooo old, as well as the guesses. nothing compared to the pics !!!! the bed is outdated with mattress protection iI guess for the type of guess they have. every guess had a walker.

Lovely site in a lovely city. The balcony with the ocean view was worth it! Friendly and professional staff

I was disappointed by the hotel - it is old fashioned and dated, and it really doesn't live up to the description on their website: "Completely renovated, the Astura Palace, welcomes you in its elegant hall in a warm atmosphere with friendly and efficient service."

Beautiful hotel in the hart of everything, lovely staff, good food and a conformable room

Very nicely located hotel. Right in front of a beautiful beach. Room was clean, breakfast was super (outstanding bakery, coffee and cakes). Perfect to spend a couple of days on the sea. Outstanding service. Receptionist Jacqueline was very helpful providing advice on local amenities, helping to organize transportation.

Location was excellent! Also staff was very friendly and it was very clean !!!

For British standards I would say it was more 3 Star than 4, however in Italy this is what I would expect. There were very few members of staff around but they were all fairly friendly. It was very peaceful and clean, which was a big plus and the breakfast buffet was very fresh. Overall it was a very nice place to stay in the enchanting little town of Nettuno

The trip was to play in a world baseball ⚾️ tournament for boys 14-15. The hotel was great! Thank you for the best accommodations! It was so nice to return to a clean & cool room!