Got put in a room that was tiny no water cold or hot coming out of the shower or tap's stayed before and room was lovely but unfortunately this one was crap I'm 5ft8!&still had to duck in bits won't be back 😔

Our stay was as mostly as expected except for the issue of no hot water till we checked out in the morning. We were told the problem was caused by the Scotland water company so the hotel had no control over the issue. Nevertheless, it was not very pleasant when you cannot shower after a long day of travel.

An old castle, and everything inside is old, including the carpet and beds.

Very clean rooms with beautiful views

20 mins queuing for breakfast because 4 coach parties all heading for breakfast all at once.

Beautiful older property with small rooms and uncomfortable bedding. Our room was not easily accessible. The bathroom was very spacious - a strange concept to the size of the sleeping area.

Nice old hotel, and a nice place to stay however carpet is old and worn. Breakfast was cold.

Beautiful hotel, staff where friendly and helpful

A few things were fine, especially the shower (my room was on the 1st floor). But several things were poor - insufficient parking spaces for the number of rooms, very dry overcooked chicken in my dinner main course, poor quality meat products at breakfast, freezing cold bathroom, shaver light did not work and no instructions for thr heating panel. Fortunately,I was able to get the instructions on the internet.

Hi my stay at the hotel was very good comfortable room bathroom clean hot water good only thing is that i prefer a walk in shower as oposed to one in the bath as i have some mobility issues but that’s seid exelent definitely go back again

Lovely hotel, clean room, bathroom was beautiful. Gorgeous view from Mountain View room. Breakfast was very good. Only slight flaw was the floors were quite creeky, so often hear folk moving around, that said we weren’t woken in the night due to any loud noises and there was a wedding on that evening. Would stay again.

Very good hotel at reasonable price. Food basic and mediocre with poor menu choices. My room was in the attic on 4th floor and the lift only goes up to the second. With a convoluted trek up and down stairs to get there. Beautiful Highland setting and the staff were friendly and helpful. 3* rating about right.

Beautiful property with a delightful staff. Exactly what I needed for this vacation! Would absolutely come again!

Great castle hotel. We had a great time!

Friendly staff

What a wonderful hotel in a lovely location. Grounds are beautiful and the village it’s nestled in is just beautiful. Staff and service at the hotel were excellent. Really friendly Reception Team and we’ll done Connor on your first shift!!!! Hotel is a tiny bit dated but it’s clean and comfortable. The Bar area could do with dimmed lights in the evenings, some music and candles maybe. But all in all, I loved it

We had another lovely stay

shower in 1st room given didnt work it should never have been sold to us , were told no other room available at 1st but finally got moved for second night poor value for money compared to other hotels on our trip

A TERRIBLE EXPERIENCE 1AWFUL ROOMS 3SINGLE BEDSFOR ONE £190 SISTER HAD A BOX FOR£120.POOR SERVICE DINNER WAS FAIR BARMAN DIDNT WANT TO BE THERE.THEN IN MORNING NO HOT WATER TO WASH OR SHOWER.THEY HAVE REFUSED ANY COMPENSATION.A DISGRACE !

Amazing location and building. Good service, but quite tired rooms. Only sit in bath style shower. Very creaky old bed.

Location and facilities excellent. Staff and service not to my liking. Not 1 smiling face from anyone.

The worst value for money I have ever experienced. I am taking this matter further. It was a total rip off and no hot water in the morning

Showers and beds were terrible. Rooms require major renovation.

Didn’t expect much when I saw how busy the place was but it was fantastic. Great food with great service. Excellent room too

Quiet with reasonably good parking and convenient for access to both Inverness and Dingwall. Very high quality of catering and friendly and helpful staff.

This hotel is an old victorian hotel stayed with family for 3 nights. Breakfast was lovely and really enjoyable the bacon and sausage out of this world!! We had a triple room which was large and very clean. Please remember this hotel is around 150 years old the odd creaky floorboard old decor and furnishings this was all amazing stay at to many modern hotels this place is ideal good value and makes you smile as so much character cant wait to book next trip here . Location is ideal for trips into the northern highlands .

Priority given to coach trip customers. Unable to eat in hotel 3 nights out of 4 due to being too full or closing early due to busyness. Not ideal after working all day. Hotel has grand old hotel getting run down vibe. Needs some improvements to decor. Breakfasts not good enough for £14.50.

So gorgeous and the staff is the most friendly I’ve met!

Good for location of NC 500

Impressive building. Good staff. Room was well equipped and comfortable. Dinner and Breakfast were quite decent.

There's a stone maze up in the woods behind the property. It was an art installation, but still very cool. The staff was very friendly and gave great recommendations Though it is a lovely building, we were surprised at how worn is was in areas. We decided this added to the ambiance. A surprise was, that even though there is a lift to the upper floors, our floor still required us to carry our luggage up and down a few stairs. It wouldn't have changed ours minds about staying here, but we wondered how more elderly patrons would have handled this. Overall, lovely place to stay for a little peace and quiet. Great country atmosphere

staff all friendly and helpful