We have stayed at your hotel several times before and your service has declined drastically. No room service at all, you are very short staffed, they wanted to be helpful but not enough employees to service your guests. We wanted our laundry done and was told to fill out the form and bring our items to the front desk, we did so.and told they would be returned in the afternoon next day. They remained at the front desk unwashed, when I went down to pick the cleaned , supposedly cleaned laundry I was told that I had requested for them not to be cleaned. Which was a lie, I filled out the laundry form delivered them to the front desk as instructed and they just sat there. Breakfast wasn’t what we had experienced in previous stays. You need to improve it. Room service non exsistant, too short staffed in all departments. We will no longer be staying at the EuroStarr Aqueducto. Terribly disappointed with what management has done to your hotel

Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.

N/a

It’s all about location (although they are doing construction in front of the hotel). Close to everything, clean rooms, everything you need. Breakfast was good and fairly priced. employees were ok but not overly helpful as I had seen elsewhere. A good solid option if you are willing to forgo charm

Excellent

Very kind people at the front desk. They were very helpful.

Our room looked right at the aqueduct and some of the old city. If you want that for a view, pick this hotel. It’s simply beautiful to look at! Otherwise, the hotel is good. Nothing fancy, but a well-priced hotel for what you get. It’s located at the bottom of the slopes of the city, so when you are done exploring around, you get to slowly walk back down toward the hotel.

Very well located hotel with views of the aqueduct. Easy access to the town centre and the hotel has its own parking. Very friendly staff and a warm welcome