Hotel and staff were excellent except for three things: bed pillows were very hard and uncomfortable, air con in room barely functioned, it never got cool. Finally the lovely and generous breakfast buffet is slated to run from 7:30 to 10 am. Upon arriving for breakfast just after 9 am, the crew was busily cleaning up the buffet! Some items were missing and others were doubled up in the remaining service platters. The crew was noisily and hurriedly clearing off table pre-settings, making it hard for folks arriving after 9 am to find a table that was set up for breakfast. What a shame to make customers arriving On Time only to experience excessive clanging and shuffling of table settings and to feel rushed in getting breakfast and unable to find certain usual items. This was a shame for such a nice hotel. Management needs to keep the buffet open and Well-stocked until 10 am as advertised to customers. Let clean up start after 10 am, so customers are not inconvenienced by lack of selection and excessive noise. We felt rushed as were several other customers

Good location not far from the town beach and food locations. Clean and spacious room with good views. Friendly staff. Had some technical issues with hot water and lift sometimes and inconvenient public transport connections. Average breakfast

Fabulous view from hotel. Very friendly and helpful staff. Comfortable and clean rooms. A good selection of food for the continental breakfast

Fabulous location, 10 minutes walk to the town and port, and all the restaurants and 10 minutes innthe other direction to a lovely beach. If you can i woyld recomend the sea view rooms...a little balcony for 2 view greats views. The staff was faultless...friendly and helpful with recommendations, always happy to help.

Great view, short walking trip to the main area of town

Second time here! We just love everything about the hotel!

Beach shuttle was great and the upper deck with the hot tub was very private and relaxing with a great view. The breakfast buffet had everything we could want and more.

The beach in Castellammare was cleaner than Cefalu

Lovely hotel in great location walking distance to beach and to town. Nice breakfast buffet, room view ocean view and size of room. Great pool, jacuzzi and set up for kids.

Shuttle to the beach but easy to walk to.

The Punte Nord Est is a lovely hotel. The pool is great & the poolside bar offers good options for lunch. The rooms were very clean with a good view over the sea. The breakfast was excellent. It is a short walk to the town & the main beach is also well within walking distance, although the hotel runs a shuttle service.

Beautiful view

Great location

Property was in a great location. Staff were friendly and very helpful. Our room was clean and had a great view of the water. Parking was easy and convenient.

Nice friendly family hotel right on the sea. Great pool with bar/restaurant. Very attentive and kind staff. Easy walk to the beach and to a beautiful town.

Very clean place, good breakfast included. Easy walking access to many restaurants.

Lovely, easy to walk into the old town. Breakfast was good, the road can be noisy on an evening but it never really bothered us that much, the sea view make up for the traffic. Pool music was too loud and lots of heavy rock music, not very relaxing!

We liked it was close to a lot of nice beaches!

View was great from my balcony and restaurants walking distance from hotel

Hotel enorme, cama boa, mobias antigas, mas limpeza impecavel

Wonderful hotel with an excellent pool, staff, and location. The weather was very hot, our hike got shortened, and we relaxed poolside instead. Breakfasts were excellent, easy walk to the center of town. Room was spacious, with a balcony and sea view. Excellent hotel for families with children, but also great for couples too.

This hotel was VERY nice for a 3 star hotel. I would absolutely recommend it. It’s about a ten minute walk into the town (a pleasant walk, not a hard one). They have a shuttle to the beach as well, which is very convenient. The room was spacious and clean and the view from the balcony (I had a superior room) couldn’t be beat!

Lovely hotel, clean and good service. Unfortunately the hotel’s pathway to their beach was closed off so you have to rely on their shuttle service.

Older but well-maintained hotel with very nice beaches nearby and close to the airport. The tiny beach across the street cannot be recommended. Also, a car is useful since the hotel is a bit far from the center. Staff is nice, check-in very quick

Outstandingly friendly staff. Lovely position. Rooms slightly noisy.

My stay at the hotel was amazing. Srarting with Jonathen the horels pool bar tebxer. The front desk was very helpful and knowledgeabel. The location was near the cebted of town an easy walk. Wiuld defetetly return again.

Very good facilities, nice pool, helpful staff and shuttle service to a lovely swimming beach.

A fantastic hotel with a relaxing pool and pool terrace area with sea views. Comfortable and clean rooms. Courteous and helpful staff. Nice breakfast buffet. Free bicycle use and even scheduled golf cart rides to nearby beach. Walkable into town.

Enjoyed our visit to this area of Sicily and this hotel. The room overlooked the sea and the traffic noise wasn't too loud with the windows closed and air conditioning. Breakfast was very good. Enjoyed walking and dining in the old harbor area. Easy drive from Palermo airplrt and to visit Erice and Segesta.

It was so nice because all of staff were nice also lacation was so good.

Clean and pleasant in its less than modern amenities. The old town harbor at night Is 5 star. Great beach. Very nice pool - and poolside. Service top notch. Go visit.

It is a lovely hotel even if our room and bathroom (especially) was a bit on the small side.