Front desk rep was rude and not friendly at all. Ice machine was broken.

My daughter and I stayed here for a couple of nights and we couldn’t have been more comfortable. The room was clean and the staff was very professional and helpful. I would definitely stay here again!

It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her

It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her

The hotel was beautiful, and clean. However the breakfast bar was terrible, and the front desk manager was the rudest and condescending person I have ever met. He should not deal with the public because his human communication skills are non existent. I am disabled and in a wheelchair and I was treated terrible. If you have any kind of disability, I suggest you pick another place to stay because he definitely discriminates disabled people. We will never stay here again. We came out for our anniversary and because of him it was completely ruined.

Every thing good, although restaurant recommended across the street was out of business.

Room was super , toiletries were good , bath towels ample , TV was great , overall good . i have room next to parking lot , so little noisy in area when parking of car , close door neighbour can hear , walls are not thick enough to control noise , close to walking area Aqarium , breakfast spread ok .Seating area were less. Breakfast 1 to 10 - 6 , Room -8, Noise - 5 , overall 1 to 10 - 7

Everything was great. We went to a seadoo event, so we where hauling our ski with us. The maintaince manger was great an able to explain us where to park with it and still be avle to uae our personal truck. Ao the customer service was aboce and beyond my spectations