This is an older hotel that has many suites, if you need this. But as for updates, this hotel disappointed. No USB ports in the room for today's electronics.

Good place with friendly, accommodating staff. Shows a bit of its age, but good location.

this place was a disgrace, $199 /night and the furniture was terrible, the chair was all torn up and not very clean.

Was disappointed with this hotel. The chair in our room had the fake leather covering torn off its arms and lots of marks on the front from cat claws. The smoke detector was missing and just the wires remained. There was only one nightstand for the king bed. Also only one side had a bedside light.

Check in was easy and the staff made sure we had everything we needed. They were friendly and answered all the questions we had.

Friendliness

They charged me 150 for incidental and I haven’t received it back yet

It needs a renovation to the space. Horrible unfortunately.

building was worn and dirty with a very strong ammonia smell and all exit doors were open

hotel is a little tired and in need of some updates. Bed was comfortable, locks were a problem. Fridge was very noisy. Ok but not great overall.

Had to submit a request twice for maintenance for a constantly running toilet. During our 6 night stay it NEVER got fixed, makig flushing a nightmare. Had to fill tank with pitcher. Had an "accessible" room. The bed was so close to the wall that I would NOT call this room accessible. The tub did have grab bars everywhere and shower seat. The staff was friendly, but failed to submit the maintenance requests for toilet to be fixed. Also noticed roach crawling on the walls on 3 different days.

Great coffee. The large exterior sign was not lit, made it hard to find at night.

My son-in-law, daughter, and grandson now live in nearby Vilonia, AR and we brought my mother up to visit them. She stayed with them and my wife and I stayed with Candlewood. Our third time to stay here. Always a good stay.

I am in Conway for an undetermined amount of time due to a family health issue. This hotel gives me the option of keeping my clothes washed & dried easily. I can also save money from dining out as they have a full refrigerator, dishwasher and two burner stove top in the room. It's clean. The rooms are nice and cool during this extreme July heat wave. Parking is convenient. It is close to Walmart within walking distance. It is also close to fast food and sit down restaurants. The staff has been friendly and very helpful. They have a convenience area off the lobby for coffee 24/7 along with oatmeal packets for breakfast, etc. There are also items that can be purchased at a reasonable cost for breakfast and dinner in the refrigerated area. They have a gym along with laundry facilities on the first floor. For my current needs it has been a great place to stay. I have been here 8 days and am booked through the end of another week. I would stay here again.

clean and nice close to stores friendly

room stunk like old cigarettes

Nice sitting area out back !!

Nice clean hotel with kitchen in this small AR town.

Great place and awesome outdoor area

No one at check in. Had to call for some one, and then had to wait. Then charged a $150 incidental fee. Thought that was a bit much.

The staff at check in and check out were very kind and courteous . This was our first time to stay at a Candlewood Suites and will surely look for these properties in our future travels.

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Check in was impersonal. The employee's knowledge was unacceptable.

Older but clean

Extremely clean & staff very attentive & nice. Bed not so comfy. Too small for 2 ppl, but the suite was awesome! Definitely would stay here again

It’s our second stay with Candlewood and have had an amazing stay both times. Staff is friendly and helpful, rooms are clean and provide all amenities.. Even on site laundry, free to use for guests, also appreciate the store. Grab what you need and just write a ticket.. it’s added to your room fee..

None

Na

Room was completely smoked out all 3 days. I’ve been coffing since I stayed there

Everyone was so nice and polite. I traveled with a small dog and they were very nice to my dog they made sure he had anything he needed. Including me made sure I had everything I needed. It was very quiet no banging or clanging. Would definitely stay there again.

Liked furnishings, didn't like access to the property.

Bed bugs and filthy carpet.