It had been a nice stay, however was 10 spoilt right at the end, by some very rude male members of the pool bar staff. It had not been explained to me that the all inclusive drinks offer ends when you check out, and instead of them politely explaining this they were rude, borderline aggressive, and turned me away.

Lovely

Great hotel with fantastic facilities. All staff were very friendly and the location is perfect. I really cannot fault the hotel. Highly recommended.

Great stay.

Hotel was excellent and staff very helpful. Only, albeit small, negative was the ridiculous daily extra charge made to use the in room safety deposit box. Never seen that before.

Location, staff, spa service and overall upkeep and maintenance of the room and building/grounds were greatly valued.

A really lovely hotel, excellent service and atmosphere. Good food, well organised New Year gala.

positive: cleanliness (house Keeping amazingly friendly), spaceous room, side view on the ocean, restaurant. kitchen employees very friendly. negative: customers that run to reserve their places at the pool at 9am. in the restaurant some employees (2 women) were working hard others were just speaking not cleaning rapidly the tables.

This hotel was great! We arrived early and our room was ready which was very helpful. The distance to the restaurants and mainstreet was great. We walked everywhere. The hotel was very clean and the staff were very friendly. The inside of the hotel reminded us of a cruise ship. You'll understand if you ever stay here. We had the ocean view which was nice to wake up to.

Lovely hotel for Couples, very peaceful and overall a quality hotel. Certain areas are looking dated though. The spa has a hot/cold experience and some of the shower experiences didn’t work, rust in a lot of areas which is a shame as it brings the quality down where it shouldn’t. Overall you won’t be disappointed with this hotel. Staff are lovely and location is great. Food wise we were B&B but was excellent and prices for drinks etc as well as food was fair too. This was our 2nd time here and if I returned would book again.

Lovely hotel near the beach. Delicious food and friendly staff

When we stayed in a suite in this hotel in the past we got access to the mini bar or unlimited access to the spa. This trip was different where we got nothing and when we enquired we were told it was due to a recent policy change. As a result we would not recommend paying for a suite. Another negative for our stay was we had an insect issue in the bathroom during the stay that was sorted out very quickly, but still not great that it happened in the first place.

All over a great stay. Only a couple of little points were an issue. The air con was non existent in communal areas which made eating a not so enjoyable experience. I understand that companies are trying to reduce the use but in 30+ degree heat it’s still needed. Also has ants in the bathroom which wasn’t a huge issue really

Lovely hotel and perfect location for the beach the Harbour shops & restaurants Exceptional staff service & breakfast food Buffett very good Pool area perfect Hotel rooms & balcony very nice but could do with a little attention great sea view however only if standing balcony restricts the view if sitting

Great hotel which was within easy walking distance of main areas. Staff were all very accommodating.

Everything was good. The room and hotel were clean and the breakfast was very good

The layout of the hotel was very good especially the attractive pool area (and providing a heated pool). The hotel provided a good selection of food at breakfast and dinner. All the staff were very friendly and helpful.

There were two giant cockroaches in the room on the first night. When we reported, they spray this insect spray that made the room smell like chemicals a night. The next morning, the recepty insisted that that's what happens and they'll just clean better. We deserved to be compensated and wanted to talk with the manager. Manager didn't pick up and never called back. Do not stay. Don't recommend.

Lovely hotel, great location.

Liked the place, friendly staff.

Really great stay - lovely room, bathroom, pools, spa

Check In was supposed to be at 2 o'clock, when we arrived at half past we were told that we still have to wait for another half hour. Besides that staff always was friendly, especially at the pool bar and breakfast room. Hotel.com gives you the impression the safe is included, but you have to pay extra for using it. The shower wasn't working well, this had been fixed within a day. The toilet seat was losen, but this hasn't been fixed during our stay.

Location, especially near to beaches.

Very nice hotel, spacious modern rooms and a short walk from the beach

Ideally located for beach or town this hotel provides excellent service. The accommodation was spotless, the rooms was well appointed and the view we had was incredible. The food selection in the main restaurant catered for every need and the snack bar at lunch was competitively priced and had a great selection. The staff were attentive and friendly and the entertainment was very good. Our room had a soft drink option mini bar which was included in our package, along with dressing gowns and slippers. All toiletries were complimentary and our huge bed was very comfortable. We had a wrap around balcony with outdoor jacuzzi which we used every morning after breakfast. I would highly recommend this hotel and shall be returning.

Such a relaxing time. Excellent customer service from every single member of staff we came across. Nothing too much trouble.

We had an enjoyable stay but sadly the Wi-Fi was very weak and we could not respond to messages

Excellent hotel Great service Very clean and well run Food excellent Will definitely return

A modern hotel in a convenient location for access to the town of Corralejo. Greeted with a glass of champagne on arrival. Nice pool area and bar for lazy days, staff were friendly. Did not try the restaurant but the breakfast was decent, the room itself was clean and modern. Also it's an adults only hotel so a more relaxing environment if you want a quieter stay.

Fantastic breakfast and dinner food choices with lots of choice for Vegetarians. Deluxe rooms are modern and in great condition. Only comment on the room would be to upgrade from 32" TV's to 55" TV's. Lovely hotel and would stay again.

Excellent

Nice hotel with pleasant pool. We stayed in a wellness room with jacuzzi on the terrace which was really cool place. Food for both breakfast and dinner was really good with plenty of choice. The only unpleasant thing is when you stay on the 2nd floor with rooms with jacuzzi on the terrace, you're just located above lobby bar with music show every evening and it's super noisy in the room. Even if show ended before 11 PM, it's very disturbing and not consistent with room proce/category.