Overall, check in and area were great. The room absolutely freaked of smoke. We had already had been bumped from the room we traveled and then to smell smoke all night was miserable. But, we had traveled so far and were too exhausted to request another room.

Beautiful, quiet hotel. The room was very spacious and comfortable.

Loved the rooms

Friendy staff

Slept great

I will definitely be back. It was everything I needed and asked for.

The staff here was very friendly. The hotel was clean. My room was nice and spacious

Great stay

We had a wonderful stay. Josh at the front desk helped us with our booking. Our beds were super comfy and the pool was the perfect temperature. Breakfast was great! Bill, was so kind. He even put on a little magic show for my daughters. We can’t wait to stay here again.

It is a nice hotel. Patio was fun. Lots of people mingling. Would definitely go back

It was a bit of a drive from the interstate that we were traveling on but the gentlemen at the front desk was very nice, the hotel was quiet and the area seems newly developed.

I had rather high expectations and was excited for our trip. The location is great, right next to shopping and restaurants. However, cleanliness was the biggest issue. The condition of our room clearly showed good help is impossible to find right now. There was food left on the floor, a massive bug in the bathroom light fixture, dust on the furniture.

I have stayed here a few times this past year. I have noticed that you all removed the flavored teas, the toasters and took the Boomerang channel off of your cable TV. This is my daughter and I quarterly staycation destination. She is on the spectrum and only wants to watch Boomerang. The location is good due to the mall next door. The staff is Always Nice. Thank you. Im wondering where are my points?

By far the best hotel experience ive had!

Very clean and the staff were extremely helpful and friendly

wuz perfect

Plenty of room for a wheelchair, having a separate room for sleeping was good. Clean enough, dusting needed on all lamp surfaces (beneath the shade as well.) We would stay here again when in the area.

Was charged a $250 fee that was NOT disclosed when I booked the stay. Was told when we checked in that we could not have a birthday party that was also NOT disclosed before I booked the stay. Was told we could not have cake or decorations in the room at all. This stay was SUPPOSED to be for my sons birthday and we were GOING TO have a party for him but we DID NOT because we were told we wasn't allowed. The pull out couch bed was dirty, apparently house keeping don't clean thoroughly because we found food on the walls and ceiling from previous people, did under the beds because they didn't clean good enough, the pool room was so hot I felt like i was going to pass out, there is no ventilation apparently, the pool room floor had ants crawling around EVERYWHERE, the pool had so much chlorine in it that the water was cloudy and you couldn't even see the pool floor and there was so much chlorine that just sitting in the room made your eyes burn and most of the time there was no towels in there, I had to go ask for totals a couple times. We will NEVER AGAIN come to this place. Kalahari is the same price with parties ALLOWED! We will take our business there. Get yourselves together. I'm not sure how you have a 4.0 rating... it was a horrible experience! NEVER EVER AGAIN!

Will never stay at that hotel again. The only bright spot was the lady working the desk the night we checked in. The first room had mouse poop on the pullout. The room they moved us to we noticed food under the bed while checking for one of my son's toys.

Interesting location next to an outdoor mall.

Absolutely love the stay for my birthday I enjoyed myself it was nice and clean and quiet

Feb 19th Morning. They had almost nothing for breakfast. I usually booke this brand of hotel for their breakfast offerings. Their waffle machine was off. Juice machine was off. Soda machine was off. No muffins No Hot water 2 things they were able to resolve are. No milk and no jelly. They need to be prepared for busy travel times like Presidents Day.

Staff was very rude and racist. I recommend this place to nobody especially black folks police wer called and we got threw out for nothing!

Wish I would have known it was $75 for a pet. That’s almost as much as the room.

Great hotel. Comfortable. Great breakfasts and right by a Shopping Mall.

Great suites. Nice breakfast. Just a little dated decor, but clean. Will stay again.

Uncomfortable bed - lumpy and springy. Since that is basically the sole purpose of a hotel…. Curtains did not shut out the many bright lights of the shopping center it shares a parking lot with. Otherwise it was fine. Clean. Smelled fine despite having a kitchen unit.

Nice clean hotel. No real complaints. We stayed out there and tried to meet some friends in Maumee. Biggest issue was securing a ride share service. That has nothing to do with the hotel.

We have been here four other times with minimal issues, but boy have things gone downhill! Poop on the toilet seat, bathroom smelling like fried food, shower drain backed up, cards had to be reprogrammed multiple times, dishwasher door was not able to be locked so had to be hand washed, microwave light was out, one bathroom was freezing, and the cart situation for loading and unloading was rough. The carts were small and the one we used was missing part of it, so we had to make 2 trips. Leaving we had to carry everything by hand because they only have 2. It took us 3 trips, which sucks when you have a baby. We were really disappointed. All employees had zero personality at front desk! Surprisingly, the other staff were much more friendly.

Great area

Hotel was exactly what we expected, best hotel breakfast of any hotel we've stayed at in years. Clean hotel with great service

Located right next to a very nice shopping mall. Walkable. Very quiet. Nice, clean facility.