Very stiff beds and outdated bath. Air conditioner is super loud, my son couldn’t sleep until he basically passed out around 2am. Very surprised that it was rated 4 stars. Should’ve been a 3 and close to a 2.

Great customer service and amazing breakfast!

We like our room, it’s cleaned and spacious. One star below five because breakfast was not up to par. Not a lot of options and the food was barely warm. Not a Hilton quality we were used to getting. The staff were nice.

Room was poorly clean, pillows were flat, batteries dead in remotes and breakfast staff didn’t stock or clean during the meal

Access to area restaurants was a bit challenging but the accommodations were excellent as was access to the highway.

This hotel is listed as a Hilton Homewood Suites but it's a remodeled hotel branded as a Homewood Suites. The air-conditioning unit in the sitting room area is so loud that our teen who was sleeping in there turned it off on a hot summer night. The staff are aware that the AC units are too loud but they rent the rooms anyway. When we asked for a different room we were told all of the rooms are like that and they were sold out so no option to try a different room. They did give us extra Hilton Honors points as compensation. The breakfast was great and the breakfast staff were lovely.

Everything

Great service and amenities

Excellent breakfast

Convenient to Asante Regional Hospital.

Good value Clean, area safe, quiet outside Newer facility

Super quiet, comfort room. Almost like home. Helpful staff, would totally recommend it to family & friends.

Great stay!

Overall a pretty nice property, stayed for a week . Good location , nice room. Didn’t get room service for 4 days until I asked for it and was told that was their basic policy, after that the room was serviced remaining days. Didn’t take advantage of the complimentary evening happy hours as was busy everyday with family so can’t comment- but each morning in the breakfast area they were consistently out of something each morning, it varied from coffee to eggs , bread products ( bagels etc ) , bacon , etc. what was provided was average at best ( when available)

Room was clean, smelled new. The ac did not work...turned it down to 60 degrees, but the room was still stuffy. Had to open windows even tho they would open an inch or so.

Good location, quiet environment but thin walls and floor. Outer door slams shut every time someone uses it next to our room. Nice walking areas for pets. Clean room and nice kitchen. BBQ area for guests, nice big lobby and breakfast area. Convenient parking near the room made it easy to bring the dog to and from the car.

Great location and very quiet. Nice kitchen with all things you need.

Family stay. Nice room with small kitchen. Indoor pool was cold but still enjoyable. Basketball court was nice touch.

Breakfast food supply was always low. I believe they are currently in a state of flux, preparing for remodeling of the dining area. They did contact me regarding an article of clothing I left behind in my room, which is appreciated.

It was nice to stay here again, it had been quite a while. After the fires in in Phoenix and Talent, I think they were putting people up there and the cost was too high for us to stay. It's back to normal now and it's wonderful!

Great kitchen and eating area.

the place is being renovated. no amenities except in room. under construction, noisy, screws and nails in parking lot.

Even though it is under renovation the staff worked to make checking easy and was very friendly.

Hotel is under reconstruction- no breakfast as advertised. No refund or discount for such inconvenience so I canceled and moved to a lovely place down the road.

First time staying at this hotel. I really like the convenience of everything in the room including the kitchen. Bathroom was nice. TV was a little bit too small and hard to see from the bed beautiful view and comfortable.

Pool work out room were closed for the season. Not sure why an indoor pool has a season. Other than that it was great.

Last minute gem if you ask me. With a large family we appreciate an affordable suite with kitchen to save money.

Hotel was dirty. Room was not clean, ceiling fan had thick dust build up.

Very cleaned, friendly.

Love the decor at the hotel for the holidays. Have stayed here for years now due to the spacious rooms and especially the last couple of years when I have had to use a whhelchair/scooter chair. It was all good during this stay till the the vent in the bathroom ceiling fell out and right onto my head while I was at the sink getting ready. Luckily it was hard plastic and not metal. I did get knocked pretty good but not enough to go to the hospital, just gave me a headache for awhile. I did take a picture and report it to the front desk and showed them when I checked out. They were pretty surprised but expressed that they were glad I was not seriously hurt. It did make a good story to tell our friends and family that we met up with later. I will stay here again but will be watchful in the bathroom. Also, it would be good for someone to sit in the handicapped accessible shower and see how difficult it is to reach the wall mounted soap and shampoo unless you have arms like a monkey. It would be nicer if they were mounted lower and possibly find a way to make them closer to the bench in the shower. Other than that we really like staying at the Homewood Suites when we come over from Klamath Falls.

Loved the front desk lady. Named Tammy. So sw÷t.

Nice place