Great location to explore all that Naples has to offer! Hotel is very basic but exactly what we needed for a quick city break. Rooms are very clean and the hotel is good value for money.

Great customer service, location the best

The staffs are nice and very helpful and responsive. The place is very clean and comfortable.

Great stay!

Lovely room but very different atmosphere from the website pictures and description. Night staff was wonderful the morning manager was not very nice. Location was great if you want to walk to the port - about 15 minutes & plenty of restaurants nearby. Area around hotel was gritty & hotel was in a limited traffic area however that really isn’t the case. This worked for my trip & if you want a beautiful room and don’t care about outside the hotel or amenities in the hotel this would work.

We wouldn’t stay there again. There’s a homeless living right outside and it’s nasty to see. Other than breakfast there’s no food service. Bed and pillows very uncomfortable.

AC didn’t work. The staff kept insisting that it was working when there was in fact zero air flow

The hotel and staff were great…the area not so much.

This hotel was about a 15 min €25 ride to the airport. It was in the middle of the downtown area… and is generally clean. Staff was helpful, showers hot, mattress awful. For one night stopover for the airport it’s sufficient. I do not recommend for a romantic weekend. But then I wouldn’t recommend Naples in general. One point to note is that coming from Amalfi the drivers were hesitant to book a ride into the area, as there is a lot of traffic and many pedestrian only zones. We got dropped off and had to walk a few blocks. Recommend booking transport well in advance. Getting a cab to the airport was easily arranged by the hotel.

Very comfortable. A/C works well, bed was spacious and comfy, bathroom was large, clean, with modern plumbing and good water pressure.

Barbara! She is so delightful, made excursions around the area so easy with map directions. She answered all questions and always with a smile. Breakfast was great, the chef/lead took pride in making sure all was well and replenished. The quiche was delicious. I only wish there were more warm dishes available. The only take away was no complimentary water in the room and no ice bucket. When I asked for ice in a hot humid day, I was told it would be brought up promptly. Despite asking for the room number twice, it was never delivered! Overall, beautifully decorated and maintained property in the center of the ancient town. Window blocks off all sounds and there is a skybox available too. Just a 20 min walk to the Garibaldi station and 20 mins drive to NAP.

this area is so dirty !!! on the sidewalk cockroaches, dog poop and soot . my white pants were black from walking a block.

Hotel was beautiful and the rooms were very comfortable. Breakfast was amazing. Our only issues were the staff and the area. When we arrived we had just come in from a long day of sun and swimming in Capri and were pretty waterlogged and sunburnt. The man who checked us in looked like he was going to ask us to leave and was incredulous that we had a prepaid reservation. The front desk staff the next day wasn’t much friendlier. The area itself was borderline scary. I think that’s the case for most of Naples though. We were starving once we got settled in but none of us felt comfortable walking at night in the surrounding area. Luckily we found an Italian food delivery app.

Convenient and clean.

It was an amazing location. One block away from all the shopping and historic churches & of course the best pizza! I will return again soon.

Great property. Surrounding area typical Naples with trash and graffiti. Great staff and outstanding breakfast.

Only stayed one night. The AC didn’t work and couldn’t get WiFi in our room. The room was really nice and clean. Ugly area outside.

Great clean place with friendly helpful people.

Nice hotel

Lovely hotel in the heart of Naples. Nice rooms, central location, very quiet.

Barbara and staff were terrific.

Outside of hotel dirty, while inside of property was nice. Not safe to walk after dark outside hotel.

Great stuff very helpful nice room excelent location

The hotel was great. Staff was helpful. The area was dirty and sketchy for walking to restaurants.

Very welcoming and helpful staff. The hotel was a comfort from the business of the surrounding busy area. Breakfast was a perk. Located very conveniently to the Spaccanapoli.

We found this property in an excellent location. The breakfast is above and beyond and the staff was excellent to answer all questions I would highly recommend this place

Our stay was very nice. Staff was excellent and very helpful!! Room was spacious and clean!! We enjoyed it!!

the telephone at the room wasn't working, the selection of the and coffee is terrible , no milk. the servibar is almost empty, breakfast is average,no room service, etc I payed 300€ the night so I expected much more

Enjoyed my stay at Albergo Palazzo Decumani! Staff were very friendly and responsive. The room was very clean and spacious. Convenient location tons of shops and restaurants around.

Hotel is beautiful, our room had all the comforts we hoped for including high quaity black out curtains. Staff are friendly and attentive - helped us navigate the city. Breakfast offered a deliscious selection of fresh and hot food, patries, fruit and coffee. we felt safe and were safe walking about in the evenings. Its 2 minutes away from historic city centre making it really convient to explore this must see area. Its not a quiet area but with our windows closed and ac on, we were not disturbed. There is a bank machine right across the street and we used that without any challenges. Taxi access to the hotel was also a big plus.

Hotel is great but outside was dirty, lots of trash.

Superb staff that made the trip so personal with a friendly penchant to make your experience intimate - one of the best hotel experience I’ve ever head. Great rooms, superb showers that almost match the stunning view of the coast from your private balcony. It was a slice of heaven in the Amalfi coast