Very nice proper and central located hotel.

Very helpful receptionist.

Very efficient. Very good location. Very nice breakfast, with the eggs cooked specially for us by the nice lady serving it.

Hot water is scare or not at all. Water in shower & sink are weak & cold. The room smells like sewage. Towels are old & yellowish in color.

It was warm even in the winter, fresh toilets, comfy beds, friendly stadd and breakfeast. All for a very good price! 🙏

The hotel condition is not for three stars. The room is small, not elevator when I arrived. The service is not helpfull. Even was for a night i dont recomend this.

The staff was very helpful. The breakfast was really good. Location was great.

For what you pay you can find other hotels in the area with much better facilities and condition . This is an old hotel in need of renovation .

Spacious roo

It was convenient. They were very helpful. Initially we had a little bit of uneasiness since the hotel address was changed to different area, but it was very close to the current address. They arranged all the transportation to see the Lake Titicaca site, and back to the airport with little charge.

Good location friendly stuff Good breakfast good staff

It is a nice hotel and the location is very convenient, very close to the plaza de armas and lots of restaurants. However our room was on the ground floor close to the reception and there was lots of noise until late night and very early...Overall not a great experience

Great location. Helpful staff. Close to cathedral.

Nice hotel just in a very noisy area

Staff very accommodating. Allowed us to have early check in. Clean room

Strike in the area so had to book another hotel for a second night. Room large. Shower hot, ok water pressure. Room extremely cold. Had to put towels under the door to stop the draft but did not help so much. Ran the heater all night to take the chill off. Floor very dirty. Breakfast looked ok but had to rush to get a bus.

A great location right by the Plaza de armas!

Very clean, friendly and helpful staff great location

The staff was so helpful, and polite and just pure amazing. So much hospitality. The room was so comfortable and very well maintained. The property is perfectly located and beautiful

We got a nice deal to stay here at the end of our travels around Peru and it was the perfect little comfort break we needed after a few intense weeks. The room was nice and had good views of the surrounding area and sea in the distance. Probably about 5 min walk to the beach and near some good restaurants and a supermarket. Also has a spa which is nice (although the massage wasn't amazing).

The bathroom is very smell, however the service was ok

WAs clean, very well located close to the Plaza de Armas, the room was really small, but we spent only 1 night so it did't bother me that much. The hotel staff was nice and helped us to leave our luggage until evening. They have downstairs nice waiting area, with hot tea so you can spent the time waiting for company to pick you up.

Room and staff were good, except for the bathroom, which is narrow and a little bit old. Restaurant was also good, particularly Inca soup was great.

Beautiful location right at the centre of the Plaza de Armas close to everything

Lovely interior with choice of elevator or beautiful spiral staircase, very nice resting lounge downstate, hot water and tub/shower combo. Room good as was breakfast. Friendly helpful desk staff.

Pro: location, price, amenities, friendly staffCon: I booked this hotel because of free parking feature. And the parking was NOT free. After I shown Expedia reservation with free parking included they gave me a voucher for 1st night only as a courtesy.

Overall very good. Breakfasts were excellent. Only problem is that the receptionist could not help me to make an international collect call to the USA. She could not put in enough numbers to make a connection. That is an issue and should be addressed. It looked like she could only make local calls.

Well located, helpful staff, good breakfast, confortable room

Conveniently located, feels a little bit old and dark. The staff is friendly. The cleanliness could be much better specially in the bathroom. It was so good they let us check in very early in the morning. Thanks!

First of all, I confirmed my transportation from the airport to the hotel thru email. Thanks god I called because there wasn’t no one to go get me. Second, we got there and it was freezing cold at the hotel, and when I got to the room I thought it would be warm. No it wasn’t, it was freezing cold. So I decided to take a shower and there wasn’t no warm or hot water. My husband and i had to sleep with the two extra blankets they have there cause we couldn’t figure out how to work out the heater. On top of that they have should bad pipes that if you do a number two then you gonna be there a while to flush down. Breakfast looked like it was an appetizer for a high class get together. They have cold cuts and bread with jam and the toaster wasn’t even work. Overall I won’t stay there again!!

Ceck on went very smoothly and I was helped to my room with my bags. My room was clean and presentable, the two things I didn't like we're the amount of light entering the room (due to a small glass window above the door) and the noise (although this is common everywhere in Puno!) Breakfast was good with a nice continental selection. I wouldn't hesitate to stay here again.

The punuypampa is a fine hotel near the central plaza. The staff is helpful and speaks English. We were originally offered a room over the street, but were moved to an inside room with little street noise. The staff also arranged an island tour for us on short notice. However, I had to get them to match the street price for the tour. It gets annoying to be continuously asked by hotel staff to pay 20% premiums over travel agency prices for making a phone call. The first night, I got sick and the hotel got us a doctor immediately. My wife and I ended up staying at a local hospital overnight. The next day, the staff helped my wife get a refund for our planned bus trip to Nazca and arranged to extend her stay for another night. They were also very concerned about my health and helped her tremendously with anything she needed.