Was on the main st tho tucked away, i was kept updated via text from pavillions regarding payment, keys, directions to my room if i arrived whilst reception was unattended. The staff i had contact with were super friendly professional and helpful. I would definitely book there again. The hotel is also within walking distance of everything

Central location and as was listed

we liked the location and the price was reasonable, people were friendly, however didnt find that the room was very clean. everything we touched needed proper cleaning. this includes the glasses, spoons and the bathroom could be cleaner and renovated. found that the small appartment was far too small (queen studio).

The room was a typical tropic apartment located in the Main Street of Port Douglas. Angela and Grant are the on-site managers there and were always friendly and helpful. Room was clean and tidy. Ideally located as short walk to beach shops restaurants and the Sunday market

Very friendly and helpful managers

average hotel rooms/ pool area great

Great location great service great value. Highly recommended.

Great location, friendly staff lovely place to stay for exploring Port Douglas

Great location in center of town, parking, friendly owners

Very clean apartment, pool area was so inviting and relaxing

The front desk attendant was very nice and helped me with planning my tours and making calls for me. The room was great. The only thing I didn't like was that there were so many rules about throwing out trash, recycling, and there wasn't any instructions in the room about how to check out when the front desk was closed. I found the key box thankfully but I wouldn't have known what to do had I not found it.

The room was incredibly spacious, the bed was lovely. I didn’t use the kitchenette facilities. The hosts were super friendly and helpful with my questions. As per other reviews, the car park is teeny tiny and the wifi in my room was a bit average (I unfortunately had to do some work during my stay).

Location brilliant and room fine for our needs. Grant was a great help with advice on trips and Alison was very helpful and friendly too.

big unit with nice kitchen facility. We found some bugs and moschitto. Bad wifi signal.

Short two night stay in Port Douglas. Owners were very helpful. Bed were comfortable. Only minor criticism was the strength of the shower. Really weak. Apart from that, an enjoyable stay.

I liked that the pool was heated in winter, when most pools in northern Queensland are not. So at least we could swim while in a sunnier state. The only thing was parking underneath was very tight, but there’s plenty of free parking out front, so no problem.

Pavilions was lovely and quiet with the great jungle foliage right beside our balcony. In a really handy spot for everything, especially Daves takeaway and Sparrow coffee. Alison and Grant were very helpful and calm. Alison offered for us to leave our car in the car park when we checked out on Sunday so we didn’t have to battle market crowds. We’ll be back for sure.

Great location , rooms are clean but looking well used, will need updating soon

Found apartment to be tired. Kitchen smell musky. Fridge did not work. TV had no sound adjustment. Then no channel change.

Good location close to shops and restaurants. The room didn’t get much natural light.

Great location - roomy apartments - value for money.

We liked how central the location was and how quiet the room was.

Great location and price. BUT there is a moldy smell in the room and we had to keep the windows open, fans and a/| turned on at all times.

Lovely property, clean, well maintained, perfectly located, very courteous team. We had a last minute change in plan and had to travel a couple of days ahead of booked dates, called the place to check if they could accommodate if rooms were available and they did so without a fuss!! It was a very pleasant experience.

Good location in the middle of Port Douglas.

Poor experience ! The property is very dated, rooms in need of serious refurbishments & maintenance. The appliances make a lot of noise, bathtub is stained & there are cockroaches. Worst of all, the TV in the room was stuck on 1 channel but switching to the internet (Emails, Netflix etc.) was impossible, the free wi-fi network reminded you of the fourth world technology where it took 10 minutes to pull up a website. Fact is, in today's time a good wi-fi network is an expected basic, the owner/managing couple at the motel said there is nothing they can do about a wi-fi that doesn't work ?!

I had studio 207. It was dark, like a bunker, smelled of chlorine or something from the adjacent pool. The hot water took long time in the morning, and there was none at all in the afternoon. The flushing mechanism in the toilet was broken but came good after a bit of fiddling. The lights in the bathroom took a long time first evening, did not work at all the second. The fridge was set so low that there was no ice, just tepid water. There were two different coathangers in the wardrobe, but no space to hang anything as the spare bedding was there. The bed was good though! The first morning I was woken at 6am, by people packing/cleaning in the units above me, no sound insulation in the ceiling or doors. At seven someone started a whipper-snipper all around the property, for at least half-an hour. Fair enough, I tried to have a nap in the arvo, being on holidays. Straight away a pool party of some five blokes and some girls took off, and went into the evening. The evening was ok, in the morning everyone above me and around me started packing/cleaning at 6 again. I checked out that morning.

great location,close and easy access to shopping/beach/restraunts/cafes.managers Grant ,Allison and bannger could not do enough to make us feel at home.no hesitation to book at the pavilion port douglas for our next trip up north.peter and belinda

Right in the middle of the main shopping strip in Port Douglas, you've got everything at your fingertips. The room was comfortably self-contained, with a spa bath under the shower, a private patio where towels etc can dry out of the rain, a very comfortable couch for relaxing on, and effective temperature control measures. Staff very very friendly and helpful. The whole stay was easy and relaxing.

Close to all amenities. Clean and well looked after hotel.

We had a great time in Port Douglas, there is lots to see and do. Snorkelling on the reef was fantastic and Mossman Gorge also great with walking tracks and swimming in the rock pools afterwards.

Overall, we enjoyed our stay at Pavillions as it was a good base in a great location right on the Main Street of Port Douglas. The owners are very friendly and willing to help out with advice about the area. The studio rooms are quite small if you're staying more than a few days. The only negatives: Our spa bath didn't work and the fridge leaked water all over the floor due to the freezer being faulty and melting all the ice in the top. The rooms aren't cleaned once during your stay and you have to clean & empty rubbish yourself at the end of your stay. It can also be a little bit noisy due to the hotel being in the centre. We didn't mind but didn't appreciate being accused of being the noisy ones, the next morning by the owners!