Nice stay!

Easy to access. Doesn’t need to drug luggage far.

Tv did not work, safe did not work, bathroom door screeched when closing. Ac wasn't the best, the bed wasn't comfortable. Small things mean so much.

Nice room, friendly helpful staff, located in the old city, good breakfast.

Poor facilities in room..no kettle

very hard to find and parking is awful

Perfect location.

Just stayed 3 nights here with a friend. Standard room is small, but has what you need. Breakfast is good. I wouldn’t stay here again because of the bell tower. It rings starting at 6 AM weekdays, 7 AM on Saturday and 7:30 AM on Sunday. I don’t remember reading about this in reviews. If you stay anywhere near the palace, you’ll be up early.

This hotel has a fantastic location, it has real character, it was clean and the breakfast was decent, a fairly standard buffet offering. It should be noted that it is not easily accessible, there are steps surrounding the hotel and inside the hotel there are more steps between the elevators and some of the rooms. It was managable for me but could be an issue for someone else. I happened to stay in 2 different rooms and found that the television worked in one but not the other, there was a welcome guide in one but not the other, there were toiletries in one but not the other. Most members of Reception were very helpful, one was less so. All in all, cleanliness, location and character receive high marks, convenience and accessibility less so.

My husband and I stayed here for 2 nights. The room was spectacular and the location is unbeatable. Directly within old town but with that comes a bit more banter outside of your window. Staff was great and included breakfast buffet was even better! Highly recommend. Parking is just outside the old town walls (8 mins walk) but requires an advance reservation with the hotel. We were a bit early on in the season over Easter break so shopping was not all open yet but restaurants were.

Fromt desk Mia was fabulous. Very professional and polite.

Staff were very friendly and was so nice we could leave our luggage in the lobby area all day after check out as we had a late flight. Location is very central. Only ding was that our room in pictures looked like it had a balcony area and we didn’t.

Despite its prime location, this hotel falls significantly short of expectations. The air conditioning was woefully inadequate, making for an uncomfortable stay. What truly marred our experience, however, was the abysmal service from the front desk staff, particularly the blonde lady with glasses who was not only rude but also inept. Despite reserving a room with a king-sized bed, we were initially placed in a room with two minuscule twin beds. Although we were moved upon request, the alternative was a smaller room, which felt like settling for less. We've stayed at comparable hotels in the main/old town areas that offer far better value—spacious rooms, functional air conditioning, and superior service. I highly recommend shopping around for a better option in the same vicinity.

For a hotel in the old town of Split it’s o.k, not luxury as described. I have stayed a few times and it’s slipping, beginning to look a bit shabby now. The mattress was too soft and the blood spots on the pillow and sheet were most unpleasant. I doubt I will go back.

Fun to live in the middle of old town

We booked a delux quadruple room at £500 per night for 3 nights. The room we were given was tiny, both beds against each wall and 20 cm between them, some lights didn’t work, the shower was faulty and the tap didn’t turn off properly. There was also blood on the duvet and sheets. When I spoke to reception I was initially informed they would change the sheets but couldn’t knock down walls. After a bit more discussion they said they were fully booked that night but would move us on the next night. They said to email for a discount for night one. The room we moved to matched what we had booked. Two weeks later and 3 emails have been ignored. Such a shame as the hotel is in an ideal location.

Good hotel in split old town

The staff was so friendly. Our compliments to Ivan from the reception. He was so helpful and kind. The other staff was also amazing! The location is great, but keep in mind that it's in a no car zone, so you do need to walk a bit with your luggage. However, the fact that it is right in the heart of Split's centre, makes up for it. Great hotel.

Staff was very cool and full of information. I didnt like that you had to climb the stairs to use the bathroom.

You need to walk up 2 flights of stairs to get to the hotel w your luggage. Would not recommend to anyone who would find this difficult

Excellent

Smal but extremely well placed hotel, but lacking pool or terrace.

Good

Hard to find the entrance, but great hotel.

Location is excellent in pedestrian only city center. Shops, cafes, and excellent restaurants all nearby. If need to park a car it’s a little tricky but hotel staff were very helpful with how to do it.

The staff were all lovely but overall not a good experience. Half of the hotel seems new and modern, the other half, where I was, is very dated. The furniture looks like it came from a disney movie. The double bed was two singles pushed together that would come apart as you slept. Loud music from the hotel speakers woke me in the morning and made it difficult to have meetings online. I repeatedly asked for it to be turned off but this never happened. Breakfast passable but the coffee is atrocious.

To stay in a hotel that is actually in Diocletian’s Palace was a once-in-a-lifetime opportunity! My room actually incorporated an ancient window. The staff was very helpful and friendly. I would recommend.

Ice hotel. The evening manager was very helpful to us

The staff is wonderful the room was upgraded and lovely couldn't ask for a better place

Amazing location right in the middle of the Palace. Great and friendly staff. Was very comfortable as a solo female traveler. Would go back and recommend.

Once one has figured out the layout of the old town, the location is very convenient!

Air conditioning didn’t work The shower fell off on room 405 Overall huge disappointment Location is the wonky benefit and the check in team are very nice but the rooms are not of the quality for $250 per night