It was not cleaned at all and the staff wasn’t helpful at all.

I had a great time to stay at Appart’City in Annemasse. I had a single room was perfect to me with a small kitchen . I didn’t spend much, great prices and good location too and very nice workers ( stuffs ) I can’t wait to go back there again in summer .

Perfect stay to visit Geneva. Just 20minutes by TER train from Gare de Annemasse. Hotel is locate near Gare de Annemasse, just like about 5 minutes walk. We booked family room and equipt with small kitchen with stuffs. Hotel entrance is using small mirror door, and we need to access by lift to reach receptionist. Overall, we love to stay in this hotel. Clean and perfect locations.

I discovered in the morning that the hot water was off and the shower drain was clogged.

It's a good option for staying close to Geneva.

It was convenient for me having a small kitchen inside the room. Local people were also nice, they helped us indicate the right door to get in the hotel.

The property on the outside looks nice. The inside is so unattractive. The carpets are dirty and the rooms have no amenities. There isn’t even a table next to the bed to put a pair of glasses. The hallways look like a jail. It is depressing. No picture on the wall. It is the most basic place. The photos are not representative of the units.

Hot summer day. More then 30 degrees inside, no fan or AC. Bed was bad, seemed time to change to a new. Bed had no resistance, just went down to bottom when lying down. Otherwise for a longer stay probably fine. Cleaning okey, some dust left in corners

Worse customer service experience in my life . Not only no one was there to open me the door but they did not find useful to send me the door code and/or to pick up my numerous calls. I eventually followed people who entered the building and found a card in a letter box with my name and a room number. The card did not work and nobody replied to my calls and/or voicemails. I had to book to another hotel at 4 am and they even alleged that I sleep there while I was not there. Thanks God, I booked my hotel room with hotels.com which was able to confirm that I was somewhere else. It was awful from start to end. Hotels.com has not been helpful at all and I had to pay the new room and did not obtain a refund of.the previous one. Hotels.com only gave me a small value voucher which did not cover the cost paid...very bad customer service experience and appart city should be avoided.

The room is comfortable. Wi-Fi never worked in the room so had to come down to the reception area where it was fine. 40 min. bus ride to Geneva with the bus right outside the hotel.

The place didnt have anybody at the reception on Saturday night. We had a problem with our keycard and it didnt work to use the elevators nor to get in the room. When we called the client service number, they told us we would have to wait for 45 minutes. 15 minutes later they called again saying that we would have to wait for 45 minutes.We had to wait outside for one hour in front of the room we paid for.The next day, we went to the reception and their reaction surprised us.First, they said they didnt understand why we were complaining because we were able to get in the room after we called the service. They also told us that is not a problem that happens often, so they didnt see why we found that a real problem.It doesnt matter if it happened once or twice, they should have at least one person there to help in case something happens. We asked for a discount but they said that because we had paid on the Internet there was nothing they could do and we would have to talk to hotels.com.

The place didn't have anybody at the reception on Saturday night. We had a problem with our keycard and it didn't work to use the elevators nor to get in the room. When we called the client service number, they told us we would have to wait for 45 minutes. 15 minutes later they called again saying that we would have to wait for 45 minutes. We had to wait outside for one hour in front of the room we paid for. The next day, we went to the reception and their reaction surprised us. First, they said they didn't understand why we were complaining because we were able to get in the room after we called the service. They also told us that is not a problem that happens often, so they didn't see why we found that a real problem. It doesn't matter if it happened once or twice, they should have at least one person there to help in case something happens. We asked for a discount but they said that because we had paid on the Internet there was nothing they could do and we would have to talk to hotels.com.

No frills, fuss free mini apartment with superb location opposite Monoprix and a minute from Chablais Parc bus stop. The only problem was the sheets were not very clean. One could see stains and hair!

I stayed here in Oct/Nov/2017, for two weeks. I was visiting my son and family in Annemasse and the location was perfect, a short walk to visit. It has a Monoprix store, for buying groceries, drinks etc., and most other items you may need, right across the alley and a Panier (chain store) cafe/boulangerie next door, that I frequented daily. There is also a Pub across the alley and a lot of shopping/restaurants in the immediate area. There is a breakfast cafeteria and laundry facilities onsite, but I never used either. Generally, the rooms are sparse; not too fancy, but very clean and entirely adequate for what my needs were. The front desk staff speak English, were very courteous and and looked after my needs. I will certainly stay here on my next visit.

I stayed here in Oct/Nov/2017, for two weeks. I was visiting my son and family in Annemasse and the location was perfect, a short walk to visit. It has a Monoprix store, for buying groceries, drinks etc., and most other items you may need, right across the alley and a Panier (chain store) cafe/boulangerie next door, that I frequented daily. There is also a Pub across the alley and a lot of shopping/restaurants in the immediate area. There is a breakfast cafeteria and laundry facilities onsite, but I never used either. Generally, the rooms are sparse; not too fancy, but very clean and entirely adequate for what my needs were. The front desk staff speak English, were very courteous and and looked after my needs. I will certainly stay here on my next visit.

Really just landed from long hall flight and getting over jet lag. Well set up and inexpensive unit to base self from. Not sure what to see in area as we left early to Chamonix

Very basic accommodation in a great location. 25 minute bus proximity to Geneva. Central location in Annemasse. Small shopping and restaurant district. Close to Annemasse transit hub.

A good hotel in a city locality with few shops b restaurants around. A good deal if you are looking at serviced apartments.Pros- Neat and clean, good localityCons- Not in geneva, transport thru bus

A good hotel in a city locality with few shops b restaurants around. A good deal if you are looking at serviced apartments. Pros- Neat and clean, good locality Cons- Not in geneva, transport thru bus

Location of the apartment is perfect! Less than 4mins walk from Annemass train station and bus stop is just round the corner. There is a supermarket opposite to the apartment and ApprtCity building is located in heart of a street surrounded by coffee shop and restaurants. It is also very close to Geneva and convenient to travel every day. But to get into the apartment you need to solve a puzzle and find out the key when you receive an instruction message In French just a day before your check in. No reception until 9am and just for few hours a day to help with your Inquiries! Not really helpful! We were given a small and stinking room with no air condition and too much noise when we had to leave windows open during night! Our room was changed on my requisition next day. It was big and nice but no internet connection until last night!! There was no kettle in the room to make tea and not that much kitchenware or facility to be used! In total, I was very happy with location.

Apartments are clean and well located. a monoprix an a boulangerie next door is a plus. wifi is spotty at best and very slow. people are friendly. breakfast is average by french standards. if you can't get to the apartments within the reception published business hours, look for another place to stay. saw a bunch of angry people every night trying to contact the reception to get their key. overall good value for the price. no AC.

Apartments are clean and well located. a monoprix an a boulangerie next door is a plus. wifi is spotty at best and very slow. people are friendly. breakfast is average by french standards. if you cant get to the apartments within the reception published business hours, look for another place to stay. saw a bunch of angry people every night trying to contact the reception to get their key. overall good value for the price. no AC.

Stayed in this hotel for a week. Commuted the Geneva each day to work at a UN office.

It was a good and reasonable priced apartments to stay in. Located in Annemasse,good for traveling to Geneva and Chamonix

Staffing is minimal. Nobody is available after 9 in the evening. Theres no iron in the room. You can rent one for 1 EUR per day. When I asked for one, none were available. The kitchen was adequate, except there wasnt a knife for preparing food. I had to buy one from the supermarket (theres a good Carrefour 10 minutes away). The room felt very basic but at least it was quiet, most of the time. Ill find somewhere else in future.

Good stayed though it was just a few days but I do enjoy the hotel rooms. It has all things you need and it feels like our home. Clean, modern and spacious.Only problem i had was the location, it was a little far from Geneva town and others popular mountain around the French border. Annemasse was a lovely small town but at night it was very quiet and all the stores are closing early. It was a peaceful town indeed.I would recommend this hotel for those who travels with their own vehicle the best. Strictly not for travellers without transportation, theres a little distances I do believe.

Cleaning staff came into the room before check-out time. Unknown makes sense to check out time has been set. Worst staff level. Wifi Speed Late in Night,Not Good.

this part of france, and switzerland, is very expensive, but this is a reasonable choice for anyone flying out of geneva airport in the morning. comfortable bed, use of kitchen, good strong shower, and friendly service. one thought: it would be nice if, when asked how to reach the airport, the desk clerk simply said: catch the express 61 by the post office, 2 blocks away, then transfer to the number 5 at the train station, right next to the 61 in the same bus bay, all for one ticket price of 4.60 euros.

Would not recommend. The only pro of staying there was the proximity to local restaurants and pubs. Difficult to find reasonable priced parking, no spaces on street parking, local self serve parking was 35 euros per day+night. Noisy industrial/shopping neighbourhood and no air con with temperature outside almost 30 degrees. We thought that it will be a good base for a day trip to Geneva but it was too hot for sightseeing and did not want to lose parking space so stayed the day at the room gathered around a fan that we had to pay 2e extra for, same with wifi. I was too scared to leave the hotel by myself after dark, it seemed safe within 15 metre radius from the entrance. Further away some men were targeting bypassers, asking them for cigarettes and hitting on women. The room was ok, so was the service at the reception desk.

We booked 3 x double room, we got 1 bedroom apartment end up, the room is huge, there's 1 x double bed and 1 x double sofa bed, nice staff, but it's quite far from the central of Geneva, took around an hour from the apartment to the central of Geneva. Supermarket is opposite to the apartment so we can buy foods from the supermarket. But the apartment was a bit hard to find at the beginning because the door was so tiny. The price of the apartment is a great bargain though, we could cook in the apartment, air con is good. Wifi is $2 a day, great price.

Apartment style is OK if you need to cook a lot. They did not clean the rooms everyday. Coffe machine without filter, we could not make coffe. It is too far from Geneve, 40 minutes ride in the bus is too long.

But you had tk pay for wifi, hotel parking costs a fortune. It just felt like a total ripoff