The rate of the hotel was too expensive to single person. There were no single room and single bed when I reserved for my stay around that area by Expedia. Therefore, I had to pay the fee of double single bed for my stay.

Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.

The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.

Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.

location of hotel

This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.

A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful.

Very nice staff, clean hotel, small rooms but not a problem

The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.

good butt the door to the bathroom i as lock in for 10 mins so we had to leave the door open shower tray cricked not seal around the bath room

This hotel is all you need in terms of a place to stay for a couple. By saying that it is barebones with queen beds and a knowledgeable and helpful staff. The decor of the hotel is not great but not annoying. For anyone who does not want to walk 25 minutes to the beach this is not their hotel. There are obviously other options than walking but you would need to find those.

Great location - everything within an east walking distance. Our dog was made very welcome - comfy dog bed waiting her arrival & 2 dog bowls! Room clean & fresh, comfortable beds. (Didn’t have water or tea/coffee making facilities) there was a fridge - so we were able to buy water/juice at shop. We ordered food from the menu advertised in the room - although we booked it for 7.45 it was just after 10 when it arrived. The food was nice though!! The bathroom during the evening had a smell coming up from drain but it did fussiest after a while. On the whole we enjoyed our stay! Hotel us quirky & staff friendly and helpful!

Great location by the river. The city is very walkable and I was able to reach everything on foot. The room was clean and comfortable.

The room was not well cleaned. We mentioned it to the receptionist and she apologised. Looks like the cleaner was busy that day.

This hotel is very clean and looks very new. The staff were friendly and helpful, but I think the hotel could use better management. For example, a new clerk (his first day) on arrival was unsure how to get us a parking in the garage, or on another day they were out of cups that go in the rooms. It's too bad because it's a really cute hotel and the breakfast was good. And all the employees were extremely nice. The hotel is about a 20 minute walk to the Concha and the Old Town. We are walkers and enjoyed the stroll the hotel, but if you have issues with mobility, you may want to get something closer to the beach.

Great place. Easily recommended. Only real issues were that wifi was very, very weak on my first night there and because of the unusual structure of the building I had to get the elevator to 2nd floor then go to another elevator and go down to 1st floor. Great location too

The decor is cool and fun. Room was clean and spacious. Staff was nice and helpful. It's an easy 25-minute walk to the old city, following the river. Very pleased with my stay.

all the staff was nice and helpfull, the place was clean, but the room was really small, about 10 m this was not a room for 3 people. we have larger bathrooms at home. breakfast ok, parking 15 euro a day.

Staff very friendly, rooms so clean and well equipped, a lovely hotel!!!

The hotel had a name change between when we booked and when we arrived so I was looking for a different name and because this hotel is on a corner of a fast paced artery to a highway we panicked when we missed it and actually drove into the neighbouring police station trying to Figure out how to turn around. That being said it was a good stay. The rooms were a little tight and the bathroom is not a full on bath. They were fantastic for travelling with children so that made up for it. They had a baby pack they gave you for free: a cot, a stroller and a baby bath as well as a infant wrap. We hadn’t travelled with a stroller and this was life changing to find out they had one there. The location was excellent- 20 minutes to old town and close to anything we’d need! The breakfast in the cafe downstairs was above and beyond with a hot food counter. It was a really cool meeting and hang out space downstairs and parking was easily found onsite. We had a good stay!!

went to watch the running of the bulls. the location requires abit of walking to the old town. But it was clean and value for money.

APPALLING HOTEL. DO NOT STAY HERE. When I could not check in due to a lack of ID, they refused to refund my booking, leaving me without anywhere to stay and with no money. UNSCRUPULOUS AND IMMORAL. AVOID. AVOID. AVOID.

Clean friendly staff that we happy to see us every time we walked in or asked a question, super clean awesome breakfast and every thing you need ,out of the hustle of the old town but only a short 10 min walk away, will definaltey stay there again ,great value for the cost

This is a new hotel so the general condition and comfort was good. Breakfasts looked good also, though I didnt have them as Im a light eater. The location was a good walk from the main town centre. Certainly do-able (apparently theres a bus also) but if you want to pop back during the day, or before going out at night, it might be a bit of a nuisance. I had half-hoped to extend my stay by one or two days more, but they not only have no coffee/tea making facility in the rooms, but they also have this really bizarre policy of not letting you even TAKE coffee to your room either! They said it was to prevent coffee stains on the bedding!! Being a solo traveller, all I wanted to do was to sit quietly with a coffee and check my mail in the morning at the desk in my room, before having to shower and get ready for my day. I was allowed to drink it in the public lounge area in the basement (no privacy, and difficult to concentrate with music and guests happening). One would think that spilling coffee on a sofa would also be more disastrous than a stain on a sheet? And how do they prevent other stains on the bed sheets? I ended up not extending and moving on as I felt uncomfortable. In spite of my own experience, Im rating them higher as this important issue for me might not worry most people. Overall its a nice hotel shame about the rules and regulations!

The hotel is a about 20 min walk to main area, the staff in the hotel were very helpful and informative and the hotel is very clean and newly decorated.

friendly staff, give us information on where the best places were to eat and what was happening in the city. Only 20 minutes walk to the resort, nice, clean and quiet hotel

I was surprised to find the location of the Hotel easy to arrive at from the motorways. The fact that the Hotel has an underground secure parking is excellent. A bus to the center of the city is only 150m meters from the Hotel and goes every 7 or 8 minutes and costs only 1.40 euros so one can park ones car and forget about it.