Nice clean, quiet, very accommodating staff. Very helpful.

Quest Frankston was close to Charlie's Angels Consultants polygraph services in Frankston and Melbourne so it was a good place to stay.

Nice and clean, everything worked. Shower could use a little maintenance but still did the job

Apartment hotel that is like a proper hotel with staff at a reception from 8 am to 10 pm always ready to assist with a smile. Great location, modern and well equipped apartment, great staff that give you full attention and service.

Spacious modern and comfortable

Excellent receptionist who made check-in a breeze and provided great recommendations for dining and sightseeing.

Happy with everything close walk to where I needed to be very comfortable

Convenient motel close to the beach. Easy walk to beach, station, and shops. Rooms clean and well equipped, with comfortable bed, opening window and good air conditioning. Reception staff friendly and helpful. Definitely a good alternative to staying in the CBD if you need to be in the bayside area.

Spacious two bedroom property for family to stay for a sports weekend away.

This is the 3rd time we stay there. Great place and easy access to the entire city

Affordable and clean. Shower/bath dangerous as no strong rail to hang onto to step over and into and out of bath. The frig contained only 1 tiny carton of milk for 2 people and no small pkts of biscuits.

I liked the comfort & convenience of property.

Most disappointed in this "apartment" property. Pleasant staff member Michelle but apartment completely sterile & needing plenty of maintenance. Shower screen loose on wall - unsafe, no plugs in bathroom & kitchen sinks, lamp not working & overhead lights too bright. Bedroom blind only a dark blockout one overlooking carpark, had to be down all the time.Couch very uncomfortable, tv played up re reception all the time. Wifi was fine. Plates in cupboard dirty. Only one small milk supplied for 2 for 2 days. Not up to Quest usual standard. Very disappointed.

Clean and comfortable…. Stairs were a bit of an inconvenience. Stair hand railing urgently need for the 4 steps leading to the foyer of the apartment from the carpark area…..very dangerous for those who’s balance is poor. I doubt building inspectors would allow this.

Staff very hospitable and obliging.

Nice, quiet, safe, close to restaurants, shops and beach

The check-in staff were great apart from Not refunding my room deposit. The smell of Indian cooking throughout all the rooms and halls was unbearable. Ruined the stay. Rooms are dated and very average. Great size though. Shower base is a bath which is stained, shower head is about 20 years old and trickled out. Not ideal

It’s a tight squeeze to get into the property. But I’m not sure that this could be rectified.

Great location for walking distance for shopping and only 4 min drive to the pier. Quiet spot for a good sleep

When we arrived those on the front desk appeared a bit irritated however redeemed themselves when we had a bit of a chat. Room was a bit grubby and I did noticed a couple of bugs near the bed. Very roomy though.

Everything was really good apart from having an internal door, which was not lockable from my side, and went directly into someone else’s bedroom!!I could hear them complaining to each other about me cause I was watching tv. The tv wasn’t loud. Poor set up- am pretty sure there were other rooms vacant I could have been allocated.

Excellent location. Friendly staff. Clean and secure.

Hassle free stayed there due to function in the area would stay there again

Great property for business stay, however the noise from adjacent room was loud, not unbearable but noticeable, I could hear conversations if they were in my room, I would be hesitant to book again as I had sensitive material to be discussed via zoom, I had to take these calls in my vehicle

I recently had the unfortunate experience of staying at Quest and I have to say, I was thoroughly disappointed. The cleanliness and maintenance of the place were just horrendous. The whole place seemed like it hadn't been cleaned properly in weeks, and there were stains and marks in the bathtub and that made me feel uneasy. To make matters worse, the two apartments that were joined by a door were not soundproof at all. I could hear every single noise from the other side of the door, from people talking to music blaring, and even worse, I could hear people having sex at 3am. It was a terrible experience and made it almost impossible to get any sleep. Overall, I would not recommend Quest to anyone. The lack of cleanliness and poor maintenance, combined with the lack of soundproofing, made for an incredibly unpleasant stay.

Lovely and clean and a nice quiet area and staff were great

The property was comfortable and clean. However, the TV had very poor reception and the fire alarm went off for no real reason. The billing was very strangle too. On arrival I paid the full cost of one night’s accommodation plus a $50 bond. On check out I paid the cost of accommodation and was told the original payment that included the bond would be refunded. It has been nearly a week and I still haven’t received my refund. Why not just take out the $50 separately?

Great place for quick overnight stay to catch up with laundry. And nespresso machine was great.

The staff service and friendliness was exceptional! Nothing was too much bother, most unusual in this day and age. The property is a little tired, but very clean and well maintained.

Great location - friendly receptionist

Ease of parking,location and access to main shopping

Tv remote didn’t work but a replacement was quickly arranged. Blinds in room had broken chain so was unable to open but not a big issue. Room was spacious and clean