The balcony had a jacuzzi that couldn’t be used. A lot of spider webs on the balcony and a spider I killed inside. The staff were extremely helpful and I appreciated all of them!

2 nights stay was excellent. We received upgrade to king with patio. The room was renovated, great bed with cotton bedding, white towels staff very welcoming and kind. We didn’t use the pool and our terrace was not very clean But: Great ocean views, very close to the beach. Don’t believe bad reviews

Safety and quiet able to walk to the beach staff is friendly

Right next to Zuma Beach, the Sunset Restaurant down the street was wonderful.

Great, relaxing stay. Helpful staff. Great value!

We’ve actually stayed at this hotel a few times just to get away for the evening and have some cool ocean breezes instead of valley air. The first time we stayed, it was simply an average experience, but we didn’t expect more than that. This time we stayed in one of their large king suites with ocean view. Room was a disaster. The air conditioner leaks all over the floor. The furniture looks like it fell off a truck and then was placed with no repair or no consideration for appearances, the headboard looks like a crime scene, the windows have cracked film layers on them that either need to be removed or replaced. Forget the lovely ocean view. When we were mopping up the water leaking from the air conditioner, we noticed that the floors were filthy. There is no reason for this. This little hotel is in a beautiful location with cute little rose gardens, and a very nice view of the Pacific, but something is very haywire. The little patch of grass in the garden hasn’t been mowed for weeks and it would take less than $1500 to go to Ashley furniture and get a headboard and some end tables that don’t look like they’ve been tagged for evidence first. There is also an abandoned restaurant on the property that is beginning to look haunted. Fix it or tear it down. What a wasted opportunity. The whole place is a wasted opportunity. If it’s for sale, give someone the chance to realize its potential. We will never go back as it is.

The hotel needs major updates. Furniture and headboard is old and stained. Tv volume didn’t work. So much potential here. We would not stay here again. The only positive is the location, which is close to the beach.

A nice inn within walking distance to Zuma beach. The staff was also very friendly and helpful with recommendations.

Place is nice, clean, staff is really friendly and really close to the beach.

It was so comfortable and clean! Spacious too, the bathroom is so beautiful and the balcony was such a nice touch too. The bed was very comfortable as well. The pool was awesome as well. Such a nice secluded area, I would definitely stay at this place again!

Lovely room for one night.

Shower was not working and had no water pressure at all. Could not take a shower at all and that was terrible. Staff was very nice and friendly but that was it.

Overall property needs updating

The property is beautiful. It met the needs of myself and my teen daughter as it was extremely close to the beach and we could leave our vehicle and just walk to a beach that clearly was very popular. We didn’t use the pool, but it looked clean and pretty. Our room was cute! Our back deck was a plus and we could watch the sun set over the water!

Rustic beach getaway as how I would describe it. Nice walk to beach and Sunset restaurant

Need better locks on room doors.

Loved how we were able to walk to the beach to eat, surf, and run! Also loved the Jasmine by our door. Super quiet room too!

The best feature about the hotel is its location. It definitely needs some renovation! The bed was very uncomfortable and the AC unit is very noisy. The toilet paper holder was broken. Tons of potential that needs to be brought to reality.

This is the worst hoteI I have ever stayed in the US.

The room was very nice, great view, comfortable bed, updated bathroom. The building is older and needs some TLC. the check in was easy and the front desk was polite and helpful.

First room was musty, rickety stairs to get to the level it is on, 2nd room shower was inconvenient and difficult to use, coffee pot did not work, staff not available in morning,

This property is great value

We had a newly remodeled room with a view of the ocean. Staff were very friendly and the room was cozy.

Perfect location, fun and quiet. So user-friendly. We always prefer to stay here when we are in Malibu!

Great

I loved the stay, the view was beautiful definitely coming here again!!

Amazing weekend ! Staff are wonderful!

The reception was nice and the garden/ flowers were beautiful. We were struggling to open our door to our room as it had swelled and was stuck. I couldn’t actually open it so the gardener had to help me whilst my husband was parking the car. The advertising said this hotel has been newly refurbished, but our room definitely hadn’t been painted or freshened up for quite some time. Even our balcony was in great need of a lick of paint and new furniture or at least cleaned. Unfortunately we didn’t read the part of that the hotel restaurant was undergoing refurbishing, so we were quite disappointed not to have breakfast included in the booking. Our own fault of course, but we found a really nice restaurant down the road instead. The pool didn’t look very clean, so we didn’t fancy a swim. The location and views were beautiful. Could be a great hotel if you are lucky enough to be put into a newly refurbished room and when the restaurant and pool are in order. The staff was friendly

We stayed an extra night see last review

Clean and reasonable

Great staff, casual, like staying at an inn. Easy parking, no elevator, stairs only for upstairs. Needs some upgrades but everything was clean and worked.

Front desk staff was super helpful. Gave me recommendations about restaurants, beaches, walks, etc. Room was quiet - had a great night's sleep. Great location - easy walk to beach. Parking is a bit tight if you want to park next to your room -- a bit hard not to rub up against the bushes. However, everything else was really nice - cute little rooms.