The communication was responsive however it's not clear what benefit there is to having to request the check-in information vs automatically emailing it to me. The doorway is incredibly hard to find even with the photo in check in instructions as the alley is dark. It should be noted the apt is up 3 flights of stairs, a struggle with luggage. Although agent replied quickly, action was not taken. Upon arrival, I noticed the hand soap was empty and the shower drain was clogged. Water accumulates in less than 1 minute and is slow to drain. Bathroom missing bathmat/towel. I mentioned all of this at check in and they said they would send someone but nothing was done. The shower shelf is loose and lopsided, toiletries fall down. on checkout, I came into the apt at 10:55am to see that the apt door was open, sheets had already been changed, and some flowers I meant to take with me were thrown away. Check out is 11am so someone had clearly been in there for some time. I would expect any cleaning access to occur AFTER I had left and to NOT leave the door open when my things were still in the apt. This last part is not ok.

Pretty apartment, beautiful view and outstanding communication. Location was 10/10 Would definitely stay again

Excellent location

The listing showed an air conditioner unit in the bedroom, but it had been removed from the wall. The unit in the living room was broken and would not stay on. The hosts were very ineffective at managing this problem during our stay. Multiple times they would not respond to Whatsapp messages regarding this reoccurring issue.

Inside the walls and a 2-minute walk to DBK beach. Nevertheless don't expect much sleep as the apartment is directly above restaurants that close past midnight and start making noise early morning.

Finding the property was easy to find and the location was excellent. The room was large and clean, the eating area was more than adequate (you won't be coming any 5 course meals but it was ideal for breakfast. Checking in was easy and having a code to come in instead of a key (also available) was great for beach days.

Great location right in Old Town. Ana was very responsive on messages.

This place was OK to stay. I stayed in DS1. It had washer and dryer in the unit. Few things that I didn’t like was following: 1. The old town main entrance was at north west corner, but this place located at south East corner. It was long way to walk. If anyone has problems with walking long way, don’t choose DS1. 2. I don’t know about crime rate in the city, but you are on your own at all time and no know will receive your call at nighttime. I had to check all the doors and windows to secure the place. 3. I felt that It will be better if bed sheets could be little more cleaner. I also had Difficulty on finding hotel late night without cellphone signal and Instructions on opening doorlock was confusing, but I already told the hotel about this. So I hope they fixed it by now. The following is nothing to do with hotel but My personal disappointment about the old town city. Dubrovnik was my dream place but after I visited once, I was very disappointed. It is because of dining cost. US dollar to Kuna is about 1:7, but I only got 550 kuna with $100 bill at the airport. The Old town Main Street dining place charge about 200-300 kuna per meal. It is about $40-60. I didn’t expect to spend $40-60 per meal even while I am on vacation. I think they really need to lower dining cost if they want me to revisit the place.