Loved it but expensive for what it is. Biggest rip off was $220 for 4 hour late check out!!

The hotel was modern and the restaurant options were great.

I had a lovely stay here - the staff was helpful and kind and its in a perfect location. thanks!

Love the modern style and the location. Parking garage right across the street. Everything u need is within walking distance.

Located in nice neighborhood, plenty of walkable dining and shopping options nearby, within short driving distance to broadway and downtown.

The rooms are very narrow/small. Room had 1 tiny closet for clothing. Damaged furniture in room. Bathroom has one small sink with very little countertop space. One small mirror and low lighting. Overall for the price not worth the stay. Rooftop bar is great, however not owned by the hotel. Disappointed with this property.

Everything was excellent except for housekeeping who need some fine tuning. It is the reason why I am giving 4 stars only. Every staff member we have interacted with was extremely professional. Enjoyable stay overall.

My stay at the Thompson was great, however, i was incredibly disappointed in how uncomfortable the bed was. I'f i'm paying $600 for a room, the bed better be top notch. Instead it felt like a dorm room bed. Stiff with zero comfort.

With family and friends. The hotel is in a wonderful spot and the staff is extremely friendly and accommodating. The only negative comment was the housekeeping could be more diligent. Dirty glasses were not changed during room cleaning and shower rug not left. I will say when notifying front desk it was quickly rectified. One bonus with this property is they provide bagged ice and have still and sparkling water stations on each floor.

Fantastic decor, walkable to downtown whilst being quiet at night. Great coffee downstairs

Great location

Great location and property.

Nice and clean room! Helpful staff!

Place was nice and clean. Beds where not the most comfortable and pillows small but nice place to stay

We absolutely loved our stay at the Thompson. Our only complaint is that it was too short. Next time we will stay longer.

Rooms are nice and spacious. The coffee shop and bar/'restaruant downstairs are also great. The location in the Gulch is quiet, but with access to several local stores, and only a short drive to the major tourist areas.

The bars and restaurants were good and unique. All the staff was excellent throughout the property. The area was walkable with a variety of places to visit.

The hotel was phenomenal! Marsh House was outstanding! Our room was spotless and we loved the ice and sparkling water provided! Everyone was friendly and helpful! Be aware that it is 54$ a night for the valet parking. Excellent stay over Christmas

Great food, friendly staff, luxurious rooms. Beds are a little harder than I’d prefer.

great customer service

One of our main reasons for staying at the Thompson was the location. We wanted to go to the Station Inn and it was directly behind the Thompson-in fact we could look down on the top of it from our room. We loved the Thompson! The staff was super friendly and helpful, the restaurant was wonderful, the location was convenient to restaurants and about a 20 minute walk to Broadway. The room was clean and comfortable, we even had nice robes and house shoes. We loved the water filler that was conveniently located next to the elevator with chilled water or sparkling water and bags of ice ready to take to our room. Even though the coffee shop downstairs was convenient and offered a good selection-we missed having a coffee pot in our room. We are planning a trip back in May and we will stay at the Thompson again.

Much nicer than the price would have you believe. I actually would pick this over the four seasons or the St. Regis

Awesome all around

Staff was extremely pleasant. Loved the restaurant and coffee shop.

Very lovely hotel. Comfy and well decorated rooms. The staff as friendly and super helpful with questions. We didn’t have dinner at the Marsh House on sight, but enjoyed some cocktails at the bar and the rooftop bar as well. The rooftop bar has a very YOUNG vibe. If you’re looking for a more relaxed drinking environment- that’s really not the place for you. I imagine that it is more chill during off hours or weeknights. Overall, this hotel was wonderful! I fully recommend it!

Everything was great

I thoroughly enjoyed my stay here. The room was very comfortable and the hotel is situated in a great location, close to all that Nashville has to offer. The Marsh House restaurant at the hotel had excellent cuisine and great ambience. I will definitely stay here again.

The staff overall was 5 stars. Unfortunately we were there during a busy weekend(George Strait and Chris Stapleton) and rates were increased 4 fold ....(price gouging) it was not worth $980 a night when the the traditional rates the day before and after and the following weekend for the same room were easily under $300. But it seems all hotels were doing the same thing ... kind of leaves a bad taste in your mouth

Great staff. Yummy breakfast at Marsh. Comfortable room. Convenient area.

Great location and staff. Only knock--would be nice to have had coffee maker in the room.

Friendly staff. Nice room. Great location. Nice to have apps and drinks at LA Jackson before heading out. Looking forward to a return visit.

No ice makers, no coffee maker in the room, didn’t leave bath mat or clean wash clothes after service, parking charge when we didn’t have our car there ( they did remove when I called) it’s a nice clean and safe hotel but at $600/night should be exceptional!