There was a airconditioner. But it was not working. No cool air coming out.

Beautiful interior

Thank you for your service!

The hotel is very nice and is well located in San Isidro area. The staff on front desk was terrible. When we do the check in they wasn't paying attention to us. We request a taxi for next early morning fly and they didn't schedule any taxi. We almost lose our flight and have to find an Uber our own because the person didn't care about the mistake. Also, we have breakfast included and ask for 2 breakfast box for our early flight and they didn't schedule also. The bathroon essential very basic, only soap and shampoo. Is not a bad place to stay one night but there are so many better options with better services.

Staff was very nice and we were able to leave our luggage’s to explore the city. Very clean room and we had a perfect view of the city. Will stay here again.

This hotel has a great location, its a great value for the money, there's great restaurants around(even ones that close at mightnight) and overall we felt safe. There's breakfast included, which had good options, and the higlight of our staty was certainly the indoor pool, given we were in Peru visiting and wanted to spend time with my family but it's currently cold in Peru (winter here is around 60s...so not super cold but windy and cold enough to not make it to an outdoor pool ha!) Though I can appreciate that they do this due to safety, I had never had this happen before so I truly wasnt ready, I had to inconvenience one of my family members,had her travel 1.5 hours, get off work early BUT..i'd suggest having more specific rules & guidelines for check in. I brought my aunt (68) and nephew (9) with me and my son(5) and paid for 3 adults and a kid (since I wasnt sure my nephew would count as a kid or adult so to be safe I paid for him as an adult thought later I noticed he would have been free per their guidelines) but because I had my nephew with me (and though I had his grandma with us) we were required to have The Mom and/OR Dad to check him in. If not present, they had to send a notarized letter (which in Peru is not like in the US, a notary in Peru is more than a lawyer and requires more education/certification) so I had to have my cousin come check my nephew in (this finally happened close to 10pm).I'd ask this is stated somewhere going forward.

Clean, nice rooms. convenient location

Friendly staff makes it feel at home.