Great location, very friendly staff, excellent food

I travel to this city , for business purpose. Check in was ok, room was fine.... location of the hotel very good ! Monday morning....I went back from my meeting 11:30hs- and in front of my room …. workers on maintenance of the roof , making incredible noise (drilling the ceiling , etc etc) I went down to the reception to complain ….and surprise , those were their answers: 1-you must be in your room now? 2-we know about the work...but must to be done... 3-most of our guests went back around 16:00 , when workers left.... 4-you want to check out? Really incredible ! Never met such disrespectful attitude. Must say...that on the light of the situation...I decide to sit in their lobby - and they bring me a bag with chocolate …." take this for you or your wife". Unbelievable. bad experience ... in a nice and well located hotel!

Nicely located in Heilbronn. Super outdoor dining area overlooking the Neckar river.

t would be nice to have a coffee maker in the room. The hotel is located steps from the historic city center of Heilbronn.

Very nicel located on an island very close to the inner city. But very old, terrible service at reception and in restaurant (some unfriendly, some friendly but not competent). In general, over-priced

Staff super friendly (except in the breakfast room), rooms super old (80s style carpet and interior) and smell like there was smoked for 20 years. Breakfast did cost 19,x Euros bit was super simple and not really clean. I did not feel well there. Seems they have not much competition or just do not care.

Great hotel in the middle of Heilbronn. The location is great to explore the city center with all it's restaurants, bars and shops. Or have a nice walk along the river. The hotel itself is very charmful and the staff is friendly and professional. We also recommend the 2 restaurants located on the ground level of the hotel (Sushi and/or traditional food).

A lovely hotel just ON the river! nicely appointed rooms, a great restaurant and a pleasant bar, all run by attentive and gentle staff! walking distance from the town centre. We would definitely recommend it!