Room was clean and tidy but unfortunately up four flights of stairs which my wife had trouble with. We also had a dog whom I had to manoeuvre up and down. We ran out of water on the morning of our departure with both the hot and cold taps producing nothing. The restaurant was closed which wasn't mentioned when we booked so we had to find an alternative for the evening. I would describe the hotel as a little bit run down. Adequate is the best way I can describe the experience.

it was central for most thing in central Wales

Very good accomodation but not over the top.

The room was a bit tired & as such the windows not great so quite noisy from the road traffic. It was clean & basic - everything needed for a one night work trip. Good breakfast & friendly staff.

We had 3 rooms with our booking and none had woking heating on the coldest week end of the winter. Kettle didn't work so couldn't even heat my hot water bottle!!

A comfortable stay. Problems with radiator not working and no tv signal in the room. However staff were very helpful in trying to help and we had a portable heater put in the room

Stay was really good the new restaurant was excellent all staff are friendly and helpfull we will be back again next year

Very comfortable nights stay. Staff all very welcoming and dog friendly too which was a bonus. Central for the town and surrounding areas. Nice find

The reception, Bar and dining areas of the hotel do not reflect the dire accommodation that you face on your arrival on the floors of the bedrooms, chipped paint, over paint on door architraves, brown carpets on stairs and hallways, then the grey bland interior of the bedrooms, no heating on in the room, mildew on the shower cubicle mastic, room 16 which I stayed in had no aerial connection to TV, had to boil kettle on bedside cabinet as no plug near to trolley, Cooling system fan was located outside bedroom window, the drone was horrendous and to top it off the room stank of cigarette smoke? This hotel came up towards the top of the search for hotels in the area, didn’t read the reviews just booked as it had gained 3/5 on trip advisor, I can see why it is only a 2* hotel. The breakfast was tasty and you could help yourself to teas, coffees, cereals, fresh juices which saved a bit of the disappointment on the room.

We booked a twin room but was given a room with a double and single, which was great. The double bed was reasonably comfy. The room was basic but clean. The freshly cooked breakfast was very good. Considering we paid £66.60 the hotel was good value for money. Its smack in the middle of town with easy access to the station.

We stayed here because we needed somewhere to crash before the dog show at Bluith wells. We were worrying that our boys would be noisy and disturb other guests. They behaved impeccably. We were put at rest after hearing other dogs with guests. Beds were super comfy and the room basic. It had all we needed. Breakfast was a treat with a full english and plenty of coffee. Ideal location for walking the dogs by the lake. Aldi and Tesco close by. 15 min drive to showground. All in all a very pleasant stay at this friendly hotel

The room was absolutely NOT as per the picture on the website. There were three singles, as requested but no room to swing a cat! Not a single coat hanger but I suppose that was un-necessary, as there was nowhere to hang anything! Only one towel ring in the bathroom. Tiny shower with luke-warm hot water. Shabby room with shabby furniture with filthy vallances on the beds. Broken lid on kettle. Sash window had no safety stops. Carpet in hallway was stained greasy and dirty. Wifi connection was hit and miss. The only good part about the place was the food was adequate in the Restaurant. The staff were ok. We would never stay there again and it was overpriced at £97 for the room which included breakfast but as only two of us stayed in the end, we were overcharged in that respect. JUST AWFUL!

The hotel was clean and tidy, the decor a bit dated but overall a pleasant stay.

Wouldn't book this place ever again! Talk about lack of hospitality, you would think calling the hotel to let them know you are running late would guarantee your stay! No it doesn't I was left out and cold would not check me in

Staff very friendly and helpful. Fantastic fish and chips evening meal and wonderful breakfast Small but clean room. Bed and pillows not the best.

The Hampton was cheap and cheerful. The chocolate coloured carpet was stained leading to my room. The decor in the corridor left a lot to be desired. Everytime a corridor door opened it made your room door sound like someone was going to burst in. The bathroom smelt like cigarettes. The food I ordered one evening was very poorly presented, looked like it had been slapped on the plate. The curtains in the room were too heavy for the flimsy hooks holding them on the rail and came off every time you opened/shut them. The door to the corridor looked like it needed a good clean. HOWEVER, I could not fault the staff, they went over and above to assist and were all pleasant.

This 'hotel' was so awful we did not stay after seeing the room. This was despite having paid and not being refunded. The room was so dingy and horrible we pulled back the sheets to find blood and urine on the mattress. On raising the concern with staff we were told we could have a different room but all rooms were the same ie vile. Do not book!

Staff were friendly, served full English breakfast. Hotel was old and needed renovation. Bathroom floor was extremely uneven and room was grim. Hotel was a bit creepy to be honest. I wouldn’t want to roam the hallways alone at night 😅

Check in was easy. However, although we had asked for a ground floor or easily accessible room due to being disabled, we were allocated one at the very top of the hotel up several flights of narrow and steep stairs. Also once we got to the top floor we were in the room furthest from the staircase. Although advertised as 'Disability Friendly ' it is far from being so. I would also suspect that the stairs are illegal and should there be a fire it would be extremely likely that somebody could fall on them causing injury to the person as well as blocking the way for those behind. Furthermore several of the fire doors were propped open with fire extinguishers which is not only dangerous but illegal. If they were visited by the Fire Brigade they would be shut down. On the plus side the staff were friendly and the food was good especially the breakfast. However some items on the evening menu were either discontinued or not available. Also the desserts were disappointing insofar as the one both my wife and I selected (second choice for me) was small and similar to what you would get on Masterchef. We will not bother booking at this hotel again.

The pleasant young owner is trying hard to make a success of this place. All of the staff I met were friendly and very helpful. A little bit of attention to detail would'nt go amiss. Milk, juice and butter cartons on the breakfast bar are not particularly inviting, but the full cooked breakfasts are good. The closers on the fire doors need adjusting so that they don't slam, which in turn caused my bedroom door to rattle. Overall a decent place to stay but, with just a few small tweaks, could be much better.

Refurbishing in process but not impacting guests. Small rooms but clean and comfortable. Good breakfast selection and very good coffee. Staff were friendly and efficient in the lively bar with reasonable prices and a FREE pool table. Restaurant closed on Monday but allowed us to order take out and dine in, much appreciated.

The room was cramped & too small for 3 people, there was nowhere to put our suitcases, hang our clothes, coats etc, very inconvenient. Please put at least a few hangers on the walls.

free pool good music on juke box nice beer centrally located but a tiny room with no hooks or storage for clothes , no hairdryer, no view, stuffy room

Cheap and cheerful for what we needed

I know the rooms were cheap and we had only booked for one night, but I expected much more than what we had. A decent and clean room is not too much to ask for an overnight stay. Room was tiny and so dated. The room just smelt of what I can only describe as stale cigarette smoke (and I am a non smoker). Bed and clothing just looked (and smelt) dirty. Shelf to hold the kettle and tea making facilities was covered in stains. Paintwork to walls and ceilings just looked as if it needed cleaning and re painting. Shelf by window had been repaired and just left as bare wood and not painted in. Ceiling above the wardrobe was black !!! Bathroom was so small you could hardly turn !! All fittings on the walls and door in the bathroom were badly rusted !! Shower was dirty and badly cut holes on view for pipes to run underneath and all sillicone was coming away and brown !!!! I could go on and on !! Didn't decide to eat at this place, went out in the evening and did find a lovely Indian restaurant (zeera) on the high street to eat at. Got up early the following morning and didn't even stay for coffee and breakfast which we had pre booked (which we had pre paid for as part of our booking) !!!! Just got up and left and grabbed breakfast on the way. Couldn't wait to leave and will never return.

No bar, no alcohol allowed at all in the hotel n no option for breakfast - missing of hotel info......

Basic and clean , good value

The hotel is in need of updating. You can see signs that they are working on this to improve the overall standard of the hotel. In current financial climate, need visitors to make these improvements. A great family run hotel. Friendly and helpful staff make up for the tired looking bedrooms. Meal in restaurant and breakfast were very good. Great overnight stay. Definitely value for money

The beer is very good value, especially the Butty Bach!

This is a very run down property. Free parking but for only a handful of cars so we had to park on a residential street away from the hotel. The plumbing is not great, banging and rattling when you flushed the toilet. The floor was very uneven and slipped down in our room. Was kept awake most of the night with a green security light right by the bed. The plates, bowls and cutlery for breakfast were dirty and put me off eating there

Stayed here a few times in past everything was good.This time telly didn't work, no spoons to stir tea or coffee. Surprised nobody spotted telly not working, as a bit was hanging down on front.

Cheap, cheerful and clean.