Nice price

Hotel and rooms need some updating. Very outdated and some wear and tear. Breakfast was not great. Eggs were absolutely awful! Bed was comfortable. Need more pillows for a king bed. Jetted tub was nice addition. Nice for couple weekend getaway.

Dated

Was a workers motel more than a vacation motel. Area and maintenance was very sub par, especially for price.

We took the train in, we had our bikes. No place to put them, we were told to put in our room. The room was filthy. I mean it was nasty. Cobwebs everywhere, i opened the desk drawer and my hand stuck to it, the headboard had dried and snudged gunk very visible. The bathroom had something splattered on the wall and lighting. The pool had not been cleaned in what had to have been at least a week or more, oil, hair and dirt swirled around the surface. The carpets were heavily stained and the shower did not drain well, the hot tub had special instructions to pull each jet to make it work but then it made a horrific noice the whole time. I was asked if they could make our stay better in any way in 3 separate texts. I let them know it was our anniversary. They didnt even respond with a congrats let alone do anything special. I felt very nervous to sleep there with it so dirty. I have picts but it wont open for me to share

I had to wait almost an hour to get my reservation settled. The concierge was telling my payment was declined. I informed that it was not the case so, I spent some time with the virtual assistant of hotels.com. Then a manager finally said that it was already cleared from this morning. Finally got in the room and there was a weird odor, almost like mildew. I should have taken pictures but I didn’t I just needed to rest before the second concert I was performing that evening.

We did not stay at this hotel due to the condition of the room.The room was very worn down and very dirty.The bathroom had missing wall and baseboard tiles with surrounding mold.The person at the desk would not give us a refund having to go to another hotel and losing our money.Please advise how we can appeal this booking.

It was just ok value stay

Great location

All was fine

Room dirty, toilet had feces all in the toilet, sink a tub dirty and face board of sink falling off the sink cabinet.

We enjoyed our stay

The room was not very clean. The building is ran down and needs repairs. The furniture is old and Staind. The covers look old and Staind. The only good thing is McDonald's, Subway, and a gas station is across the street. It's close to Four Winds casino.

Like it

The beds were so comfortable. Nice pool and hot tub.

Our Employee did not even stay there - Bed Bugs were very evident. To get a refund - do you follow-up on that?

The room I had to clean up the air conditioning vent . The curtains need to be replaced bad . A couple got in a bad fight. Police had to come.

The location and pool

Smells and crappy carpets

Both lauren and maria were wonderful and helped us with everything we needed. From reservations to on site issues they were on top of it for us and made our trip absolutely wonderful.

Decent hotel. Good location.

Property was conveniently located near the Four Winds Event Center. The room while basically clean was in need of updating. Things like broken bathroom tiles, paint chipped throughout the room, very old carpet.

Our stay was everything we needed.

The whole property has an air of disrepair. Bedding, towels and bathroom were clean but all the trash receptacles were usually full, vending machines half full or not working and the bed was horribly uncomfortable. Staff was friendly when we encountered them but the desk was usually empty. Jacuzzi tub was enjoyable. The sausage was disgusting and I spit it out.

stay away from here too much money for this hotel 200.00 a night is a joke should be around 40.00 place needs to remodel big time the place is run down big time !!!

This place is a dump. Dirty. Old. Feels and looks like a cheap motel. Ok location. Would not stay here again.

A

Not as clean as one would expect it to be. Carpeting is old, worn and dirty looking.

Checked in online. Picked up keys and up to the very clean room. Everything was wonderful with the exception of the bed it wasn’t comfy at all. Bathroom was very spacious and clean. First hotel/motel we’ve stayed in with soft toilet paper. Breakfast was great. No sweet things though like muffins or danish. We had a very pleasant stay!

Did not spend enough time to evaluate fully.

Most of the issues we had were noise: hvac, refrigerator, neighbors (especially the thumper upstairs and the hall talkers late into the night). Bathroom light was insufficient for shaving or putting on makeup, shower curtain wasn't wide enough to keep it closed, toilet handle had to be manual moved after flushing or the toilet would continue running, back of the bathroom door was filthy.

Place was okie dokie for what we needed