The breakfast and Wi-Fi conexión was horrible

I have been in the hotel just one night. It was confortable. Price was very convenient. Services are of standard level.

Great location near Corso, train, ferry, museum. Helpful friendly staff. Ad said ocean view but many rooms do not have one. My single room was small but fine.

Newly decorated room with balcony and refrigerator. The toilet is spacious. The rooms are on 1st floor without lift. It's quite hard to find the check in location (no street name and number) which is different from the rooms.

I spent 4 days visiting my sister! We met up each day! The hotel was a very convenient meeting p0lace. A great time!

the hotel was very central the staff were really friendly and helpful and overall very pleasant stay their breakfast was one of the best in all europe

Hotel in a good location.wifi is free.conferences here so gets busy during week.lobby is nice with bar paintings & comfortable seats.lift is old & slow.buffet breakfast breakfast is continental (but no hot items).5th floor is restaurant for lunch & dinner with great views of Messina Straits.Food is good quality & there is a good wine list.Rooms & bathrooms are very old style-needs updating.(aircon/tv/desk/minibar)hotel provides airport transfer which is better than local taxis.staff are generally friendly & helpful.when Palace hotel is closed or not enough guests, guests are accomodatedi in Grand Hotel Excelsior.

This hotel was closed for renovations.  We were not notified by Hotels.com nor Hotel Palace Masonari and found out at4pm by decipering the sign(in Italian) left on the door to go to another hotel, Hotel Grande Excelsior, across the street.