A great central place for a visit to Saranda. The staff was very helpful and the run plus cleaning in good standard. We got a lot of help from the staff with booking taxis, very helpful. The view over the city and water from the balcony was amazing

A very welcoming hotel and the best from all hotel I staid in Albania...

I was just 1 night and really was apsolutly good, very luxury hotel, rooms was very big, breakfast very good, owner and staff very friendly, I fully reccommend this hotel....

Im sorry but i can not recommend this place because what happened. The owners/managers are liars and thieves. We booked a night and when we arrived late in the evening they said that there is no room left, everything was paid for. After exhausting discussions on what to do since their english isn't good we were taken to a "very good hotel". After a dreadful car ride to the unknown we were greeted at a random apartment complex by strangers and found out that that would be our stay for the night. We were charged another payment of 7000all for this so called "hotel" which had no name. It was an ordinary apartment complex. We did not recieve receipts from this place. After contacting Hotels.com customer service the owners of hotel iliria lied that they had gotten us the stay for free which is false and the owners know this since i asked them if we were going to be charged another time for the new "hotel" and they said yes, 55 euros or 7000all. I am now 65 euros poorer since hotels.com will not refund our initial stay at iliria which i booked without a receipt from the final "hotel" which we were taken to and the owners of hotel iliria will not come clean about the truth to hotels.com representatives investigating this. Sure they got us a place and i am grateful for that and i know 65 euros isnt that much but all i ask for is a little honesty and selflessness from them. And that is why i cannot recommend this hotel to anyone.

Hotel is in the other side of the road.There is a beach near by where you can pay for sunbeds and parasols.Rooms that we booked through Hotels.com were not in good shape.They were clean , but need updating. Breakfast was OK. There is also private parking in front of hotel free of charge.Wi-Fi was OK.The hotel is managed by a family wich are very helpful and try to fullfill all your needs.

Buyer Beware- inaccurate description on website. Hotel is NOT beachfront and checkout time is NOT 11AM as listed online, but rather 10AM as listed on the "rules and regulations" sheet in each room. Also on this sheet, you will note that towels and sheets are NOT changed daily but once every three days. Even with the deceptive marketing, we decided to stay at this hotel. On the last day, while I was eating my breakfast at 8:30 AM, the maid came over to me asked for my key. I told her that I would not be leaving until the 10 check out time and needed my key. After breakfast, i go to my room only to find the door wide open and the maid stripping the sheets and cleaning the room. I was told that the owner told her to clean my room because other guests were waiting to take it. i told the maid that I paid for my room and would not be leaving at 8:30. She called the owner over the phone and I could hear her saying to him "Yes, i told her that there were others waiting." I called the company that I booked the hotel from and they tried calling the owners directly and was hung up on. In all my years of international travel, I have never been kicked out of a hotel room an hour and a half prior to checkout because another guest was waiting. Potential Buyers- There are many beautiful properties in Saranda that are actually located on the beach. I highly recommend you save yourself the frustration and go somewhere else.

Buyer Beware- inaccurate description on website. Hotel is NOT beachfront and checkout time is NOT 11AM as listed online, but rather 10AM as listed on the rules and regulations sheet in each room. Also on this sheet, you will note that towels and sheets are NOT changed daily but once every three days. Even with the deceptive marketing, we decided to stay at this hotel. On the last day, while I was eating my breakfast at 8:30 AM, the maid came over to me asked for my key. I told her that I would not be leaving until the 10 check out time and needed my key. After breakfast, i go to my room only to find the door wide open and the maid stripping the sheets and cleaning the room. I was told that the owner told her to clean my room because other guests were waiting to take it. i told the maid that I paid for my room and would not be leaving at 8:30. She called the owner over the phone and I could hear her saying to him Yes, i told her that there were others waiting. I called the company that I booked the hotel from and they tried calling the owners directly and was hung up on. In all my years of international travel, I have never been kicked out of a hotel room an hour and a half prior to checkout because another guest was waiting. Potential Buyers- There are many beautiful properties in Saranda that are actually located on the beach. I highly recommend you save yourself the frustration and go somewhere else.