Booked a 3 night stay, Saturday - Monday nights. Everything appeared to be fine with the reservation until Saturday morning, the day we were supposed to check in. We received an email from VRBO saying the reservation was cancelled, then another email saying our payment has been refunded. Reason for the cancellation was listed as "The property is unavailable and a schedule conflict." Frustrating because we were driving and already 5 hours into our 13 hour trip. If there was a good reason for the cancellation I would have appreciated a call explaining what was going on, since the only communication was the generic "The property is unavailable and a schedule conflict" we were left to assume the owner double booked or changed their plans last minute without any regard to our plans. Changed our plans, ended up renting through another platform at a different resort, host there was very communicative and helpful. This review would not let me skip questions about the actual property, was forced to give ratings for cleanliness, check-in.. but never actually got to experience the property. I can only honestly rate the booking experience.