We got a large and very comfortable family room and were very happy! The property was very close to Lucera and Fogia - 2 downsides were that the pool was not heated and breakfast was only until 10 am. Thank you for the staff working in the restaurant, especially waiter Alessandro, who was amazing and very accomodating through our entire stay, that served us a bit after 10. He was a really 5 star waiter with an old world sense of intelligence, kindness, wittiness ans willingness to please with dignity!!!

Beautiful hotel and setting but let down by unhelpful staff and poor catering. Each morning that we had breakfast the food was limited as the staff failed to replenish what had been eaten by earlier guests. We had to ask for more food and wait a long time. There is no food available between 2pm and dinner I.e no bar snacks etc so if you’re checking in and want to eat, nothing is available. We were told that sandwiches could be made but the staff were unable to make the number that we required and ridiculed my family members that queried the poor service! Lastly, when we checked out the WiFi was not working and so I left my card details to allow the hotel to make payment later on. They had difficulty taking payment and so rather than phone me, they charged the credit card I booked with. I telephoned and requested that they refund the credit card as I did not want them to use that card and that there was nothing wrong with the first card, encouraging them to try again. They refused to refund the credit card leaving me to pay uncessary commission. All in all, the hotel is let down by the awful service!

The hotel was excellent but 2 of the 3 pools were shut and the pool bar only opened occasionally. The room was excellent and reception staff very helpful but the spa was weird as the manager followed us around and the restaurant staff seemed stressed and not very welcoming.

A real 5 stars hotel in the middle of Puglia. I will definitely go again

This is an excellent hotel with many amenities. Lunches and dinners at their restaurant are superb. Service is excellent

I stayed in this place for two nights for business and it was an amazing break.This hotel offers all the facilities you need to feel relaxed: swimming pool, huge living room with plenty of sofa, restaurant, iron if needs be...It was a good stay in order to disconnect from the working day.I recommend this hotel

I stayed in this place for two nights for business and it was an amazing break. This hotel offers all the facilities you need to feel relaxed: swimming pool, huge living room with plenty of sofa, restaurant, iron if needs be... It was a good stay in order to disconnect from the working day. I recommend this hotel

This is far from a 5 star hotel. A very weird hotel in a very weird place. Poor service. Dreadful food. Pleased to get out.

Great hotel with amazing amenities but when we visited in the middle of June it didn't quite seem like it was ready for high season. Not too much to do immediately nearby but great pools and facilities. Breakfast not 5* but nothing to complain about.

Superb hotel, two huge swimming pools which we had to ourselves much of the time, great spa 15 euros for guests at the hotel, again only few people in, and excellent food in the restaurant which was reasonable value

A good choice for this part of Italy. A few minor problems when we arrived tired, but they were quickly sorted out. We had a suite, which was fine in some ways, but below par in others, e.g. plastic glasses. Nice grounds, but nothing nearby for eating, etc.